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Holiday Inn Southend

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722 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Reviewed 12 December 2016 via mobile

Visited the holiday inn this afternoon and was worth every penny. The staff were very professional and pleasant and the manager was really helpful too. He explained about the different teas and that you do not have to have tea if you do not want as there were other drinks you could have. The sandwiches were fresh and very tasty...

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Helpful?
Thank rita m
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Rita Thank you very much for the great comment. We at 1935 roof top restaurant and bar take great pride in serving great food and drink in a contemporary environment. Afternoon tea is one of the example of that. I am pleased that you enjoyed the tea service. We look forward to serve you again Best regards

Reviewed 10 December 2016 via mobile

Visited for afternoon tea. Lovely fresh food. Great service and friendly helpful staff. Very clean and good value for money Really lovely relaxed atmosphere.with a nice view We will definitely visit again

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Helpful?
Thank kiimsa
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Kiimsa Many thanks for such a great comment. You are very right all our food is freshly prepared using fresh seasonal products. We take pride in server great food in a relaxed environment. I am so pleased that we lived up to your expectation We look forward to serve you again Regards

Birmingham, United Kingdom
Reviewed 9 December 2016 via mobile

I've previously stayed here, it's a lovely hotel with a sensible sized gym. There was an issue with the hot water which unfortunately meant having a refreshing cold shower. When I reported the issue I was told it was throughout the hotel as the boilers stopped working. I was very understanding as these boilers are on 24/7 365 days a...

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Helpful?
Thank 007Singh
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Mr. Singh I am glad that you marked our problem resolution skills good score. I want to firstly thank you for being so understanding and secondly apologies for no hot water situation. I can assure you that this situation is resolved. I will take your comments to the team especially Amy, they will be delighted to know that the...

King's Lynn, United Kingdom
Reviewed 1 December 2016 via mobile

Overall a nice hotel, room good and baby crib very good too. Breakfast was very nice with lots of choice: Only thing I didn't like was: after paying around £100 for the room for one night I also had to pay an extra £7.50 to park in the hotel car park!?!? I feel this should have been included in the...

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Helpful?
Thank Simon W
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Sir I hope we supported the purpose of your visit. I am very pleased to know that service , friendliness, efficiency, modern rooms and as much you can eat full English breakfast impressed you. I apologize about the parking issue. The parking works in conjunction with south end airport. All the other matters of safety and security come into...

Brighton, United Kingdom
Reviewed 30 November 2016 via mobile

Friendly, polite staff on reception, clean comfortable room, decent bathroom/shower. The mini gym was a nice touch and other hotel chains can learn from the no-nonsense, fast, easy-access, free wifi service. Well done, Holiday Inn!

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Helpful?
Thank LawrenceF611
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Thank you very much for all the praises you have given us Mr. Lawrence. Really appreciate that. I am glad we were able to give you a good stay experience. We look forward to serve you again Regards

Amsterdam, The Netherlands
Reviewed 28 November 2016

Nice big room. Clean hotel. Simple and effective. According to the sign inside the lift, the "IT Lounge" is on the fourth floor. I searched the whole of the fourth floor - couldn't find it. Then I went to the restaurant on the top floor. I order a peppermint tea on arrival and a main course. The main course arrived...

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Helpful?
Thank XtreemX
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Guest Firstly I apologies for the poor food and beverage experience you had at our hotel. You are very right in saying a positive recompense is always more warranted than a neutral one, in this occasion we didn't offer you any re compensation. IT launch sign needs to be replaced and I will action this. I once again apologize...

Essex UK
Reviewed 27 November 2016 via mobile

Single traveller Room was great No airport noise Roomy and comfortable Restaurant was good and breakfast fine I could recommend this hotel because the facilities were good and staff very helpful Parking on site worked well

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Thank FamilyoffiveEssexUK
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Many thanks for the positive feed back you have given us regarding the service, friendliness of the team , amenities , security and room size. I am glad you enjoyed the breakfast in our 1935 roof top restaurant & bar , the only one in the whole of Essex. Once again thank you for the positive feed back,I'll make sure...

Mayland, United Kingdom
Reviewed 24 November 2016

Stayed here with my girlfriend and it was excellent. Was working from the HOTEL WIFI which was surprisingly good. Seems clean, rooms are spacious and it was a comfortable stay. It's a bit more on the expensive side but it's worth it.

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Thank shachi80
Rohit S, General Manager at Holiday Inn Southend, responded to this review

We are very pleased to get a positive feedback from you.We take pride in delivering our guest a great stay in safe, modern, friendly and a comfortable environment. I am glad we kept to our promise. I will make sure I will take these comments to my team. We look forward to server you again

Reviewed 23 November 2016

We have stayed here many times and it never dissappoints. Its clean, the beds comfortable, the staff are very helpful and courtious and it is quiet. Also it does the best breakfast no matter what time you go.

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Thank Grace B
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Sir I hope we supported the purpose of your visit. I am very pleased to know that service , friendliness, efficiency, modern rooms and as much you can eat full English breakfast impressed you. Thanks for your continued business. We look forward to see you again Regards

Ipswich, United Kingdom
Reviewed 22 November 2016

My & my Partner stayed here in August this year as we had an early morning flight from the airport, the staff were kind of helpful, gave us a hint about saving some money on parking (The surrounding streets have no parking restrictions, park there!!) but weren't too interested in actually checking us in, and we waited for a little...

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Helpful?
Thank Thomas_Smith1
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Mr. Smith I hope we supported the purpose of your visit. I am very pleased to know that service , friendliness, modern rooms and amenities impressed you. I apologize about the parking issue. The parking works in conjunction with south end airport. All the other matters of safety and security come into existence being an airport car park. The...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Stay excited……The spectacular Holiday Inn Southend opened on 01st October 2012 !Stay relaxed……The hotel is the latest addition to the Holiday Inn portfolio and has 129 air conditioned bedrooms and features 27 executive rooms and 4 King superior rooms.Stay unique……In a first for Holiday Inn in the UK, the five-storey hotel also houses a fully sound-proofed rooftop bar and restaurant (1935 Rooftop Restaurant & Bar) offering spectacular views of London Southend airport and surrounding Essex countryside. The restaurant is open every day for breakfast, lunch and dinner (open to non residents also), and the bar if open for coffee and range of beverages from 10am - 11pm daily.Stay connected……Holiday Inn Southend will also offer a variety of conference and banqueting facilities, plus a choice of meeting rooms for up to 140 people and is within 40 minutes of central London.Stay devoted…..Choose Holiday Inn Southend for your Essex wedding venue, with flexible facilities we can help make it a day to remember. ... more   less 

Additional Information about Holiday Inn Southend

Address: 77 Eastwoodbury Crescent, Southend-on-Sea SS2 6XG, England
Region: United Kingdom > England > Essex > Southend-on-Sea
Price Range: $105 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Southend 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Southend Southend-On-Sea, Essex
Hotel Style:
#2 Luxury Hotel in Southend-on-Sea
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Southend staff and other travellers.
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Questions? Get answers from Holiday Inn Southend staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views on the higher floor”
mygeeman, 16 Apr 2017 | Read review
“One side of the hotel faces the airport- if you like watching planes. The other side faces south onto the hotel car park.”
stevehM7180FS, 11 Mar 2017 | Read review
“Do not book airport side if you do not need an early start”
pkarli, 5 Mar 2017 | Read review
“Some rooms on the 4th floor can be noisy as they are located under the rooftop bar.”
S764XDnigelb, 1 Mar 2017 | Read review
“Executive Suites are Brilliant!”
andrewcM7640XP, 27 Feb 2017 | Read review
5 of 5