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Martello Beach Holiday Park - Park Resorts

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777 Reviews from our TripAdvisor Community

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Showing 777: English reviews
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Corby, United Kingdom
Reviewed yesterday NEW

On arriving we were pleased with how neat the park looked. The reception staff were really friendly and helpful on checking in which was a good first impression. We got into the caravan and the first thing we noticed was the pile of toys, sweet wrappers and pamphlets that were in the middle of the floor. The caravan clearly hadn't...

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Thank kharrison32
Berkshire, United Kingdom
Reviewed 1 week ago

Where do I begin ... if you are heading to Martello Beach thinking pretty views being a seaside destination think again. Not pretty, in fact quite alarming and I thought we must have taken a wrong turn. Right outside the park gates and the estate you have to drive through to get to the park is one of Britain's most...

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Thank ATS1304
Reviewed 1 week ago via mobile

Arrived for our 7 night stay at there were a few things wrong with our caravan: boiler not lit, pull out bed broken, light bulbs not working, no tv remote. Staff helped with what they could the rest we just dealt with. On the first day the waste pipe fell off our caravan and covered the underneath with toilet paper...

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Thank Chloe Elise H
Norwich, United Kingdom
Reviewed 2 weeks ago

On arrival booked in and went to our caravan, we did note that all the windows were open on our caravan when we arrived. On entering our caravan was greeted by a foul smell mixed between smelly dog and cigarette smoke! We went to reception to complain, was told that they were fully booked and couldn't swap us to another...

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Thank Lisa B
Reviewed 4 December 2016

when we got to martello beach we were given ours keys to the caravan when we opened the door a strong smell of drains on going in the back of the toilet pipe was broken so went and complained we said we would go home but they offered us another caravan which was terrible had not been cleaned empty mcdonald...

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1Thank Kelly S
Park R, Guest Relations Manager at Martello Beach Holiday Park - Park Resorts, responded to this review

Thanks for your review. First of all I am sorry to learn that your holiday home wasn't up to our usual highest standards of cleanliness and up keeping. We do pride ourselves on this factor so it's a big shame to us. Please be assured that your feedback has been shared with the team on park so we can look...

Essex, United Kingdom
Reviewed 29 November 2016

The staff were friendly and very helpful, We had trouble on the first day where our caravan wasn't fully ready the oven didn't work the tv didn't work ( they tried 4 different tellys) some of the plugs didn't work, but after complaining to the on site manager with the help of the head maintenance we was upgraded for free...

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2Thank Amy R
Park R, Guest Relations Manager at Martello Beach Holiday Park - Park Resorts, responded to this review

Thank you for your holiday review. Whilst I'm sorry you had a few little niggles with your holiday home I'm pleased you managed to get it all sorted. It does sound like you enjoyed your overall holiday and we'd like to see you again :-) ^Beth

Thorne, United Kingdom
Reviewed 28 November 2016

Had a great time at Martello beach, staff friendly and helpful. As it was the end of season site looked a little tired and grass was brown but it was September. Bus service excellent. Overall had a great time

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Thank Dave C
Park R, Guest Relations Manager at Martello Beach Holiday Park - Park Resorts, responded to this review

Thank you for your review. I'm pleased that you had a great holiday with us :-) I'll share your kind words and feedback with the team on park. Hopefully we'll see you again soon! ^Beth

London
Reviewed 1 November 2016 via mobile

Just got back from a weekend break with family and friends and we definately wont be back. Booked 4 caravans in total about 6 months prior to going for my daughter's birthday weekend. We all booked at the same time and told them we were together and requested that our caravans be located as close together as possible. We arrived...

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3Thank jolenemarion
Park R, Guest Relations Manager at Martello Beach Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to tell us about your recent holiday to Martello Beach Holiday park. I am terribly sorry to hear that you and your family didn’t have a very good stay with us. It is a real shame as we pride ourselves on cleanliness, customer service and the standards of our parks and indeed holiday homes....

Basildon, United Kingdom
Reviewed 26 October 2016

Booked a Sun break at the Martello Beach Holiday Park, have to be honest I wasn't looking forward to it due to bad press. As we entered the gate,went in to reception we felt welcome.Our caravan was A1

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3Thank Chipmonk80
Park R, Guest Relations Manager at Martello Beach Holiday Park - Park Resorts, responded to this review

Thank you for sharing your holiday experience. I am pleased that you enjoyed your stay overall and the team were welcoming. We would like to see you return to Parkdean Resorts. ^Beth

Reviewed 22 October 2016

The accommodation was exactly like it was advertised, clean and fully equipped. AA good and quiet spot, pet friendly, we stayed in a Gold one. In overall, the park offered something for everyone: kids play area, swimming pool- the indoor was open, shop and a bar at the entertainment area. We were three families and celebrated three birthday girls. I...

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Thank Venera K
Park R, Guest Relations Manager at Martello Beach Holiday Park - Park Resorts, responded to this review

Thanks for taking the time to post your review via TripAdvisor. Firstly I'm glad that you enjoyed you enjoyed your accommodation and a few aspects of the park. It is a shame that you didn't like the local area but as you said London isn't far from the park. Your comments have been shared with the team as we welcome...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Martello Beach Holiday Park - Park Resorts

Address: Belsize Avenue | Jaywick, Clacton-on-Sea CO15 2LF, England
Region: United Kingdom > England > Essex > Clacton-on-Sea
Price Range: $17 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Martello Beach Holiday Park - Park Resorts 3*
Number of rooms: 100
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Also Known As:
Martello Beach Holiday Park - Park Hotel Clacton-On-Sea
Martello Beach Holiday Park - Park Resorts Clacton-On-Sea, England
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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