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The Swan

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Traveller (414)
Room & Suite (120)
Dining (93)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#1 of 4 hotels in Southwold
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
More than just a hotel, we aim to bring you the ultimate Adnams and Southwold experience. Whether you’re seeking an indulgent escape, an insight into the crafts of brewing and distilling or a wholesome wellness break, we are ready to welcome you. With Adnams brewery and distillery right on your doorstep, you can be immersed in the wonderful world of beer and spirits, or you can explore Southwold and the stunning countryside surrounding it. Our butlers ensure that you don’t need to lift a finger, they can arrange everything for you from a gin and tonic on arrival to organising some of the best local activities. The Swan is a beautiful place to enjoy, whether it’s for a quick coffee, tasty lunch, a special dinner or a relaxing week away.
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Property amenities
Free parking
Free internet
Restaurant
Bicycle rental
Bicycles available
Highchairs available
Taxi service
Conference facilities
Secured parking
Public wifi
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Board games / puzzles
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Cable / satellite TV
Walk-in shower
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English
1,292Review8Q+A100Room tips

Reviews
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Traveller rating
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Popular mentions
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elidad215 wrote a review Yesterday
Norwich, United Kingdom1 contribution
We spent our 43rd Wedding Anniversary at the Swan. The standard of service was exemplary. Very friendly and professional. The food was excellent, and the room very comfortable and the decor of a very high standard. Thoroughly recommend it.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anna F wrote a review 17 Mar
2 contributions1 helpful vote
Myself and my husband had the most amazing time at The Swan and our room was magnificent. Absolutely loved it. The interior of the hotel was beautiful, which for myself adds to the whole experience. The bed was really comfortable and we slept so well both nights and couldn't get over how quiet it was. Staff from initial booking to check out were so lovely and friendly and without doubt added to our stay. We also were upgraded upon arrival - do I need to say more? Southwold is lovely, however, my choice to return would be to stay at The Swan ♡
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Melanie Gascoigne, Sales at The Swan
Responded 2 days ago
Happy Birthday and Anniversary Anna! Thank you for such an amazing review; we are so pleased to hear that your stay with us was wonderful from start to finish, and are thrilled to hear that you will be returning!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike wrote a review 15 Mar
4 contributions
We had a very enjoyable stay at The Swan, dining in on one evening and having the other dinner at Sutherland House. We were very pleased with our stay, great staff and good location in the middle of Southwold. I felt the venison loin meat portion was meagre for the price, my only negative comment. Otherwise excellent
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Melanie Gascoigne, Sales at The Swan
Responded 4 days ago
Hi there, thank you for taking the time to leave your review of your recent stay with us at The Swan, Southwold. We are thrilled to hear you enjoyed your stay with us and our team look forward to welcoming you back on your next visit. Your feedback regarding your meal is appreciated and passed onto the relevant teams, however we are glad you were pleased with both staff and location!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Visitor wrote a review 14 Mar
United Kingdom4 contributions
Always love visiting this place but what makes it so special is the way receptionist Dawn is always welcoming and accommodating. This women is worth her weight in gold and the hotel should be extremely proud of how she represents the hotel. I don’t always comment on here but felt Dawn needs the recommendation she deserves and hope that company express this too her . Nothing is too big or too small for her and from the moment I walk in I feel at home . Well Done Dawn in particular for your personality and hospitality makes my trip all the more special
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Melanie Gascoigne, Sales at The Swan
Responded 5 days ago
Thank you for continuing to stay with us at The Swan, and for your wonderful words about our lovely Dawn! She truly is amazing, and I have sent your lovely words over to our team at The Swan, and to Dawn. Our team are always happy to help here at The Swan, and we are so pleased that Dawn was able to make your stay with us even more special!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andy B wrote a review 10 Mar
2 contributions1 helpful vote
Very friendly, helpful staff make this hotel special. We had a big room looking out over the square - beautifully decorated with useful touches (Nespresso machine, complementary chocolates and even gin!). Comfortable bed. 2 minutes from beach - a great location. Great lounge (we sat by the fire with wine) and bar. We will stay again as we love Southwold.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Car park is round the back go past hotel then left and left!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Melanie Gascoigne, Sales at The Swan
Responded 1 week ago
Thank you for staying with us at The Swan, Andy! We are delighted to hear that our wonderful staff, as well as our additional complementary chocolate and gin, were able to make your stay with us even more enjoyable. We are thrilled to hear that you will be visiting us here in Southwold again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Compass827691 wrote a review 9 Mar
11 contributions2 helpful votes
Came here to celebrate my husband's birthday. Reception staff were very welcoming, we were shown to our room by one of the butlers who gave us lots of information about the gadgets. Our room overlooked the high street, great for people watching while enjoying a cheeky G&T. Other than breakfast we didn't eat in the restaurant but we did have drinks in the Tap Room and what we could see from the plates of food going out it looked lovely. Next time we come we will eat here too. All of the staff were very friendly, helpful and very cheerful, they looked like they really enjoyed their jobs.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Melanie Gascoigne, Sales at The Swan
Responded 1 week ago
We are so pleased to hear that you enjoyed your stay with us at The Swan, and that we could make your husband's Birthday celebrations one to remember! We are delighted that you were able to make the most of our wonderful views over Southwold, and are delighted to hear that you will be dining with us on your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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susanclarke2 wrote a review 7 Mar
Stowmarket, United Kingdom1 contribution
Lovely hotel, staff lovely. They upgraded our hotel room on arrival. Food lovely all be it a bit expensive and u have to pay extra for potatoes and veg. Room was amazing. Would stay again in a heart beat
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Melanie Gascoigne, Sales at The Swan
Responded 1 week ago
Hi Susan. Thank you for staying with us at The Swan! We are thrilled to hear that our wonderful staff were able to make your stay with us even more special with a room upgrade! We are always reviewing our food prices to ensure these are the best value for money, and so we will certainly pass your feedback on. However, we are thrilled that you enjoyed your meal. We are so pleased that you would come and visit us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mrsscmbrown wrote a review 5 Mar
Ipswich, United Kingdom1 contribution
If you want to give yourself a real treat then look no further. Nothing is too much trouble at The Swan. All the staff are friendly, engaging and helpful. From the moment you step into reception you will be taken care of. I have stayed in many hotels and rarely have I felt as comfortable as I did staying here.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Melanie Gascoigne, Sales at The Swan
Responded 1 week ago
Dear Mrs Brown thank you for taking the time to leave us such a wonderful review, and for your very kind comments about our staff, this is very much appreciated. Our team will be delighted to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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janettecatton wrote a review 2 Mar
Harpenden, United Kingdom1 contribution
We return to this excellent hotel year after year. The staff are welcoming and nothing is too much trouble. The food is delicious and well presented and hot on arrival at the table. The menu needs changing more frequently. It hasn’t really changed in the last few years. Maybe a specials menu would help with variety. The rooms are beautiful and kept very clean. A lovely experience.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Melanie Gascoigne, Sales at The Swan
Responded 2 weeks ago
Thank you for continuing to come and visit us at The Swan, Janette! Regarding your feedback on our menu- we are always looking to provide new and exciting food for our customers, and so this is definitely a suggestion I will pass on to the team. We are so pleased that you had another wonderful experience with us, and we look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Keith R wrote a review Feb 2024
Bedford, United Kingdom4 contributions
Welcome was very warm by the reception team and butler service. Room really nice, but just one minor note, could have been a little warmer. But everything else just perfect. We had a leisurely drink and food in the tap room which was really nice. Best pint of ghost ship ever !! Breakfast was superb and the staff are could not do enough for you. Overall a fantastic stay highly recommended.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Melanie Gascoigne, Sales at The Swan
Responded 2 weeks ago
Hello and thank you for taking the time to leave your review. We are delighted to hear that you enjoyed your recent stay with us here at The Swan. The warm welcome, great food and fantastic drink is what we strive for. We are sorry that you found your room on the cold side. There are radiators in every room that can be controlled by guests during their stay, however if you do find this the case during your next visit please do not hesitate to reach out to our reception team at the time and we can look into this for you. Our team look forward to welcoming you back on your next visit to Southwold!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$413 - AU$544 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swan southwold, swan hotel southwold, hotel southwold swan
LOCATION
United KingdomEnglandEast AngliaSuffolkSouthwold
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE SWAN: 2024 Prices & Reviews (Southwold, Suffolk) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Swan
Which popular attractions are close to The Swan?
Nearby attractions include Southwold Lighthouse (0.2 km), The Lord Nelson (0.1 km), and St Edmund's Church (0.2 km).
What are some of the property amenities at The Swan?
Some of the more popular amenities offered include an on-site restaurant, free parking, and room service.
Which room amenities are available at The Swan?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at The Swan?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at The Swan?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Swan?
Conveniently located restaurants include Ninedeli, Sutherland House Restaurant, and Coasters.
Is The Swan located near the city centre?
Yes, it is 0.1 km away from the centre of Southwold.
Are any cleaning services offered at The Swan?
Yes, dry cleaning and laundry service are offered to guests.
Does The Swan offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Swan?
Many travellers enjoy visiting St Edmund's Church (0.2 km).
Is The Swan accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.