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Traveller (59)
Room & Suite (36)
Dining (11)
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Overview
  • Excellent42%
  • Very good35%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“sister hotel”(13 reviews)
“cosy bar”(5 reviews)
“wine list”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (415)
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415 results
Traveller rating
168
147
67
24
9
Traveller type
Time of year
LanguageEnglish
168
147
67
24
9
Show reviews that mention
All reviewssister hotelcosy barwine listhigh streetdressing gownsgreat roomrisottosuperior roomkipperslovely hoteladnams brewerybed and breakfastdining experienceblack puddingbreakfast was excellentseaside townold building
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1 - 5 of 415 reviews
Reviewed 6 days ago

Stayed here for short break last week. Room very comfortable, food in bar area good with excellent service, ditto at breakfast. Julia on reception was particularly helpful and efficient. Being right in the centre of Southwold the location could not be better.More

Thank Arinley
Response from Daniel A, Manager at The CrownResponded 5 days ago

Dear Arinley, Thank you for choosing to say with us on your recent visit to Southwold, and for taking the time to share your comments. I am so delighted to hear that you were happy with all aspects of your stay including the room, the...More

Reviewed 1 week ago

Like this hotel - right on the high street, so plenty to see. We stayed in a great room at the front of the property looking over the high street. We stayed before, so it feels a bit like home. Staff brilliant - nothing to...More

Thank NATBET
Response from Daniel A, Manager at The CrownResponded 6 days ago

Dear NATBET, Thank you for your kind words, we are so happy to see familiar faces returning. It’s great that you feel at home with us at The Crown. Thank you for mentioning our 'brilliant' staff. Customer satisfaction is our main focus and comments like...More

Reviewed 3 weeks ago via mobile

Nice old style Inn where Staff try very hard - food was ok but nothing special and had to return starter uneaten. Other than that s lovely place to visit - the back bar is great for a friendly drink and talk with locals as...More

Thank Paul C
Response from Daniel A, Manager at The CrownResponded 6 days ago

Dear Paul C Thank you for taking time to share your experience. I am so pleased you found that 'our staff try very hard', we really focus on creating the best customer experience for each guest. It's a shame to read that you found the...More

Reviewed 4 weeks ago

Firstly the good points - great position right in the middle of a beautiful small town. Friendly staff, fabulous food (breakfast excellent too). Our room we think was the best in the house, number 4, with a separate sitting room (two sofas, comfy chairs, TV,...More

Thank 666Suzi666
Response from Daniel A, Manager at The CrownResponded 5 days ago

666Suzi666, we are delighted that you chose to stay at The Crown during your recent visit to Southwold and that you enjoyed your guestroom. I am sorry to hear that you did not receive the email explaining that our Reception Room was being redecorated, for...More

Reviewed 4 weeks ago via mobile

We stayed in room 15 which is at the back of the hotel, so has no view . The room was comfortable,we were able to book in slightly earlier than check in ,allowing us to enjoy a walk in the sunshine before going to our...More

Thank Karin3758
Response from Daniel A, Manager at The CrownResponded 5 days ago

Dear Karin3758 Thank you for taking the time to share your experience of The Crown. I am pleased to hear at you enjoyed a comfortable stay in Room 15; although it doesn't have much of a view it still has plenty to offer. Thank you...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 195 - USD 277 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 195 - USD 277 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (59)
Room & Suite (36)
Dining (11)
Pool & Beach (1)
Questions & Answers
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Tracey O
28 December 2017|
Answer
Response from Tim B | Reviewed this property |
Not obviously so but there is a back entrance so public rooms could be avoided
0
Votes
29 October 2017|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
yes and on site
0
Votes
Mike B
21 October 2016|
Answer
Response from Norman L | Reviewed this property |
There was in our room!!
1
Vote
Room Tips
"Note - no ground floor rooms"
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"Room 4 linked lounge area; could be coupled with another room for a family suite. Rooms to front (3 and 4..."
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"We like Room 11 though you need to be able to negotiate steep narrow stairways."
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"Choose the front of the building"
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