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BEST WESTERN Brook Hotel, Felixstowe

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BEST WESTERN Brook Hotel, Felixstowe
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179 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Cambridgeshire, United Kingdom
Reviewed 1 week ago

The title of my review says it all really. We have stayed at this Hotel quite a few times and are always impressed with it. There is off-road parking which is sometimes full, especially if there is a function on. The staff are always polite, always helpful, even the cleaners greet you with a lovely smile. Carvery is superb, plenty...

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Thank honestman2017
Northampton, United Kingdom
Reviewed 4 weeks ago

A good and comfortable hotel , all 3 rooms that I stayed in over 3 weeks were big ,clean and pleasant, occasionally the TV decided not to work properly but that is minor . One of the rooms had a bit of an ancient shower but it did the job . Staff very friendly and helpful . only had breakfast...

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Thank sololiz
Province of Alicante, Spain
Reviewed 9 January 2017

We were greeted by a lovely friendly receptionist. On arrival at the room we were amazed by the size of it. There was nothing at all to complain about as everything was perfect. We booked the Christmas Dinner and also the Full Breakfast on two of the days. I enjoyed the Christmas Dinner and understand that the staff were absolutely...

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Thank Dolly252
Cambridge, United Kingdom
Reviewed 7 January 2017

Hotel in good location for town or sea front . Staff very helpfull and nothing was too much trouble. Food good but limited in choice at times. Excellent breakfast choice with plenty on offer. Some aspects of outside appearance looking tired and need of up dating.

Review collected in partnership with Best Western
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Thank Trevor F
Reviewed 29 December 2016 via mobile

When turning up to hotel was no one at reception.standing there for 20 mins bell doesn't work.. And then being greated by a rude receptionist can't smile or greet you especially Christmas time... was told that they can take card details and pay on the Friday 30th Dec but couldn't so changed from 4 nights to 2 nights...which I'm probably...

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Thank Peter L
Felixstowe, United Kingdom
Reviewed 28 December 2016

Our family decided to book for Christmas dinner back in October and it was the best decision we made. The place was packed with other diners and the friendly staff worked very hard to accomodate everyone, always making sure that everyone was catered for. The Christmas lunch was absolutely superb and couldn't be faltered. The staff themselves went above and...

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Thank Rachey29
Ipswich, United Kingdom
Reviewed 17 December 2016

I was really impressed when I booked the hotel back in October as they were courteous and emailed me to let me know there would be a noisy dinner dance going on in the hotel this evening and give me the option of changing my booking. I declined as I was on a night our myself, so didn't think the...

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Thank Adele C
London
Reviewed 21 November 2016

I was looking forward to staying at the hotel but unfortunately it wasn't a great experience. There is a smell as soon as you enter the hotel, which carries on even in the room. The hotel is outdated and has an old feel to it. The temperature in the room is way too hot and I couldn't turn down my...

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Thank couple1982
stotfold
Reviewed 21 November 2016

The decor in places is very tired and the hotel could do with a facelift but the room was a decent size, as was the bathroom. The staff were a delight, welcoming, polite and friendly. The breakfast, at a very reasonably priced £7.95, was superb. Overall a decent place to stay, good location and I would stay there again should...

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Thank StotfoldLin
Felixstowe, United Kingdom
Reviewed 21 November 2016 via mobile

The food was good and the chef was very polite however the waitress brought over the bill when we hadn't asked for it! We wasn't in a rush to leave but we felt very rushed.we wasn't even asked if we wanted tea or coffee or any other drinks (standard procedure). The time was quarter to eight by the time we...

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Thank Charlottellll

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The BEST WESTERN Brook Hotel, Felixstowe is a privately owned 3 Star hotel located in the beautiful seaside town of Felixstowe. With free parking and an ideal location just a short walk from the town center, beach and the train station the BEST WESTERN Brook Hotel, Felixstowe is a perfect base for visiting on business or for a leisure break. Why not explore some beautiful Suffolk Countryside in the neighboring towns of Woodbridge, Dedham, Flatford and the Essex villages. ... more   less 

Additional Information about BEST WESTERN Brook Hotel, Felixstowe

Address: Orwell Road, Felixstowe IP11 7PF, England
Region: United Kingdom > England > East Anglia > Suffolk > Felixstowe
Price Range: $70 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Brook Hotel, Felixstowe 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Brook Hotel Felixstowe
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Brook Hotel, Felixstowe staff and other travellers.
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norfolk
over a year ago

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Questions? Get answers from BEST WESTERN Brook Hotel, Felixstowe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No views of value, all floor levels are quiet.”
 of 5 bubbles honestman2017, 6 Feb 2017 | Read review
“No lift but a short stairs.Ground floor rooms available”
 of 5 bubbles GSLONDON099, 19 Oct 2016 | Read review
“All the rooms have been upgraded”
 of 5 bubbles paulshare, 18 Oct 2016 | Read review
“219 is on the side of the hotel which is quieter.”
 of 5 bubbles wallace447, 20 Sep 2016 | Read review
“If there is a wedding on ask for one not over the restaurant”
 of 5 bubbles TimboMidlandsUK, 18 Jul 2016 | Read review
5 of 5