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Best Western Brome Grange Hotel

Hotels.comUSD 65*
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#1 of 1 Hotels in Brome
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Brome Grange Hotel
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545 Reviews from our TripAdvisor Community

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Showing 545: English reviews
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Farnham, United Kingdom
Reviewed 3 days ago NEW

We booked here to attend a funeral in nearby Eye. Upon arrival we were shown to a superior room which was enormous! We had booked it for £65 B&B it had a massive bed and tasteful furnishings and a very nice ensuite.The room was very clean and tidy. It was at the front and not far from the Norwich road....

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Thank Patrick W
Cambridge, United Kingdom
Reviewed 5 days ago NEW

I would recommend you book well in advance as this hotel is often full! Not surprising as it is a great place for a quiet break, or the business traveller. Their full English breakfast is a classic masterpiece - one which sets you up for the day! There is a small gym & plenty of free parking. If you are...

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Thank CambridgeCat
Whickham, United Kingdom
Reviewed 5 days ago NEW

We stayed for 5 nights after being told at BW Brook hotel in Norwich that they don't accept pets despite it being shown as such on TripAdvisor. The hotel is on the busy Ipswich to Norwich road but at least they accepted our 2 dogs as guests albeit in a courtyard room. This was not a problem in itself but...

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Thank Robert M
Woodbridge, United Kingdom
Reviewed 1 week ago

The staff are wonderful however the room smelt dreadfully. The smell of sweaty bodies and the bathroom of drains. I did report this to the reception but seem to be a bit disinterested. I also had friends staying there at the same time as me and they too complained. This place needs a complete refurb. The two rooms which I...

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Thank Ann P
Essex, United Kingdom
Reviewed 1 week ago

We stayed here in 2016 and although the place was ok we were extremely let down by the quality of service and lack of breakfast choice and the unprofessional way the staff operated. After some discussions with Julie Campbell, we chose this venue again this year and what a difference. The staff were far more attentive and caring..........basically doing their...

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Thank RaC178
Reviewed 2 weeks ago

On our first visit last year we stayed in the upstairs in the refurbished rooms we could not fault it, I booked again this year and asked for one of these rooms and was told that 1 was available when we arrived we were told we were in the Courtyard rooms we went and complained and we were told that...

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1Thank stephenhM1383LU
Stowmarket, United Kingdom
Reviewed 2 weeks ago

I found the staff and room at a good standard my stay was very relaxing and if you need anything the staff are always willing and happy to help I have stayed at the Brome several times now so they must be doing something right thank you to all the staff and I will be back

Review collected in partnership with Best Western
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Thank kim d
King's Lynn, United Kingdom
Reviewed 2 weeks ago

I stayed in a courtyard room as I was impressed last time I visited. Unfortunately, this was not the case this time round. The springs were sticking through the mattress on the bed. Call my picky, but in this day and age, I would expect a mattress fit for purpose. The food in the restaurant was overpriced in relation to...

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Thank Forrester42
Diss, United Kingdom
Reviewed 4 weeks ago

Booked a weekend break to get away from it all to recuperate and recharge the batteries. This whole weekend was nothing short of superb from the delightful, helpful staff, a bedroom with plenty of room and the comfiest bed I've encountered and my goodness, have they got a chef who really knows his stuff. I have dined at other establishments...

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Thank dave c
Julie C, General Manager at Best Western Brome Grange Hotel, responded to this review

A huge thank you for your superb review outlining your recent relaxing break. The whole Team will be delighted to see your fabulous accolades regarding the food and the Service you received. We have great staff at the Brome Grange Hotel, who always try their best whatever department they work in, to ensure our Guests have an enjoyable experience. We...

Essex, United Kingdom
Reviewed 4 weeks ago

There are several room plans and styles at this hotel. We were offered a courtyard room with parking directly outside. As in any hotel ask to see another room if not to your liking. Staff were efficient and prompt. Breakfast on par with other Best Western hotels. Location is remote but with a handy pub just 3 minutes walk away....

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Thank Stephen B
Julie C, General Manager at Best Western Brome Grange Hotel, responded to this review

Thank you for your lovely review and we are all pleased that you enjoyed your stay at the Brome Grange. We are lucky to be equidistant from Norwich, Ipswich, Bury St Edmunds and the Coast. I do hope you tried our charming 16th Century Knights Bar in the hotel. We hope to see you again in the future. Kindest regards...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Banquet Room
  • Room Service
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Set in delightful countryside the Best Western Brome Grange is an ideal venue for both business and pleasure. Originally founded in the 16th century the hotel has been extended and renovated and boasts 41 fully equipped en-suite bedrooms, 70 contemporary Courtyard Restaurant, 3 Meeting rooms, Precor Equipped Gymnasium, Spa Bath and Steam Room, Beauty Treatment rooms and 16th Century Tithe Barn Conference and Banqueting Facility. FREE Wifi and fully licensed Bar and Lounge area. The hotel is ideally located between the three poignant towns of Norwich, Ipswich and Bury St Edmunds and withe easy access to delightful Coastal Towns. ... more   less 

Additional Information about Best Western Brome Grange Hotel

Address: Norwich Road | Near Diss, Brome IP23 8AP, England
Region: United Kingdom > England > East Anglia > Suffolk > Brome
Price Range: $85 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Brome Grange Hotel 3*
Number of rooms: 41
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Brome Grange Hotel staff and other travellers.
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Questions? Get answers from Best Western Brome Grange Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the rear would have less traffic noise”
patrickw182, 19 May 2017 | Read review
“Back rooms are quieter.”
CambridgeCat, 17 May 2017 | Read review
“We had room 35 if it had been clean and refurb and no smelly drains a good room to choose”
85annp, 13 May 2017 | Read review
“we asked for a upstairs room and was told we had one when we Booked but did not get one when arrived Very Disappointed.”
stephenhM1383LU, 7 May 2017 | Read review
“Courtyard rooms need renovating so perhaps the main hotel is better?”
Forrester42, 3 May 2017 | Read review
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Prices are for 1 room, 2 adults
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