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Svalbard Hotel

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275 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Ede, The Netherlands
Reviewed 2 days ago NEW

excellent experience. staff is friendly and knowledgeable. breakfast buffet has more than enough choice. nice lounge area to put your feet up after a satisfying expedition organised with help from the staff. all in all highly recommended hotel.

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Helpful?
Thank Lawrence976
Denver, Colorado
Reviewed 2 weeks ago

Really helpful staff. They knew our names. Great follow through on itinerary coordination. When trips were canceled due to weather they rescheduled or found another activity option for us. Accomodating, friendly, top notch! Total Rock Stars!!

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Thank Gallavantingone
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Thank you Gallavantingone! We are really happy you enjoyed your stay with us, and we hope to see you again! Best wishes from Svalbard!

London, United Kingdom
Reviewed 2 weeks ago

We stayed here for three nights over New Year. It is a wonderful hotel and totally, totally recommended for your stay. The staff were friendly, polite and incredibly helpful. The rooms were comfortable, warm and clean. Breakfast each morning was fabulous (especially the scrambled eggs) with gluten free options available (including GF bread). The free coffee and hot chocolate in...

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1Thank SJC67A
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Dear SJC67A, Thank you for taking the time to write us a review, and we are so glad you enjoyed your stay with us! Thank you for choosing us and we hope you will get to visit us again soon! Warm wishes from Svalbard!

Brooklyn, New York
Reviewed 3 weeks ago

Stayed here with a friend for four night in December 2016 - we loved it! It's new and so well designed - everything from the lighting to the music. The lobby is very comfortable and we enjoyed several glasses of hot wine relaxing there in the comfortable chairs.

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Thank SaltyHoney
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Thank you SaltyHoney for giving us a review, we love to hear from our guests! We are very glad you enjoyed our new hotel, and we hope you get the chance to visit us again. Best wishes from 78 degrees North!

Brisbane, Queensland, Australia
Reviewed 6 December 2016 via mobile

You cannot compare this hotel to the big oh~lala 4 star city hotels with the big o pampering lifestyle. It will be unfair. Svalbard, despite being tax free, is expensive being isolated. The hotel room is a modern basic. Clean, neat and functional. The staff make the place homely - Christine, and the young fellow with a beard (didn’t remember...

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Thank fgavriele
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Thank you fgavriele, for taking the time to give us a review, we love to hear back from our guests. I'm glad to hear that we could help you and make your stay comfortable despite some noisy neighbours :) The name you are looking for is Jesper, they are very pleased to have been able to make your stay memorable....

Saint Charles, Illinois
Reviewed 5 December 2016

Friends of mine who live in Norway suggested Svalbard and this hotel. It was wonderful and I would definitely recommend it again. Staff were very friendly; helped me book a very last minute hike and were very knowledgeable about Svalbard. The room was perfect and very "artic".

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Thank Chitownchristmasgirl
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Dear Chitownchristmasgirl, Thank you for your review and thank you for recommending us! We hope to see you if you visit Svalbard again! Best wishes from the Svalbard Hotell Team

Alameda, California
Reviewed 4 December 2016

Stayed here for a business trip. Room, while not overly spacious, was comfortable, warm, and cozy. I was not looking for a large room where I could spend time and spread out. The lobby is very inviting, has a wonderful Nespresso machine, the bar is well stocked, and the breakfast has choices for all pallets. The staff was very friendly...

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Thank bchalonergill
Sydney
Reviewed 20 November 2016

I booked this hotel based on other reviews I had red saying how decent a property it was in comparison to others. The room I stayed in was fresh, comfortable and quite newly fitted out. The bathroom as great and the comprehensive toiletries kit was a nice touch (even a disposable razor there should someone have forgotten theirs). Housekeeping was...

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Thank World_Wanderer
East Anglia
Reviewed 24 October 2016 via mobile

Not a lot to add to all these good reviews. Probably the most conveniently located hotel with its own excellent adjacent restaurant. Staff excellent. Breakfast excellent. But as others have mentioned, proper blackout curtains would make a big difference to the sleeping experience!

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Thank Michael424
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Dear Michael424, Thank you for taking the time to give us a review, we really appreciate it. We are thankful for any pointers so that we can make your stay even better. We have taken action with the curtains and trust that they will function better against the midnight sun from now on. Hope to see you again!

Troms, Norway
Reviewed 19 October 2016

The hotel is cosy and have a good location in the main street of Longyearbyen. The roms are not big , but very cosy. The lobby have a nice fireplace where you can enjoy complemetery coffee. Breakfast is delightful and tasty. If i return to svalbard some time i wil stay at Svalbard hotel for sure. Me and my family...

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Thank Andyy_aa
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Dear Andyy_aa, Thank you for your very kind review. We will be happy to have you and your family back! We can offer connected rooms that is perfect for families. And our Lodge has well sized two bedroom apartments for up to 7 people for even bigger family groups :) Hope you have a great day, Frida M

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Polfareren Restaurant
Polfareren Restaurant
Cuisines: French, European, Asian, Contemporary, Scandinavian, Norwegian
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Svalbard Hotel consists of three separate buildings; The new main building, opened in February 2016, offers 22 double rooms inkl 2 handicap friendly rooms and 2 family rooms, 3 superior double rooms, 5 Delux double rooms and 1 Polar bear suite. The second building, located right across the street, is the previous main building with 17 double rooms, including 2 handicap-friendly rooms. This part of the hotel also offers conference facilities for small groups. In the new building, we have a wine bar with quality wines from all over the world, beer from the local Svalbard Brewery and the new Restaurant at Svalbard hotel offers a soup buffet-lunch, and an Asian-nordic inspired a la carte at night. The third building - Svalbard Lodge, offers 10 apartments located just about 50 meters from Svalbard hotel. The apartments have fully equipped kitchens, washing machine and all the necessities you might need for a longer stay or to live a normal family life on you vacation. Both the Hotel and Lodge are situated in the heart of Longyearbyen, only a few meters from various restaurants, bars, shopping center and souvenir shops. ... more   less 

Additional Information about Svalbard Hotel

Address: Postboks 538, Longyearbyen 9171, Norway
Region: Norway > Svalbard > Spitsbergen > Longyearbyen
Price Range: $217 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Svalbard Hotel 3*
Number of rooms: 51
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Also Known As:
Svalbard Hotel Longyearbyen, Spitsbergen
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Questions & Answers

Here's what travellers have asked, with answers from Svalbard Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Polar Bear Suite!”
 of 5 bubbles SaltyHoney, 28 Dec 2016 | Read review
“I was on the 2nd floor - very quiet.”
 of 5 bubbles Chitownchristmasgirl, 4 Dec 2016 | Read review
“If noise can bother you, choose a room on the far end of the away from the lobby”
 of 5 bubbles bchalonergill, 4 Dec 2016 | Read review
“The standard rooms at the third floor have the best view on the bay!”
 of 5 bubbles Kalispera2014, 28 Sep 2016 | Read review
“Stay at the new building is nicer”
 of 5 bubbles superarben, 25 Sep 2016 | Read review
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