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Traveller (264)
Room & Suite (82)
Dining (15)
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Overview
  • Excellent55%
  • Very good36%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“main building”(20 reviews)
“free coffee”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
4 Star Hotel
All hotel details
Offers from Svalbard Hotel
Special Offer: OCTOBER PACKAGE DEAL
Offers from Svalbard Hotel
Special Offer: OCTOBER PACKAGE DEAL
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (442)
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256 results
Traveller rating
150
83
19
2
2
Traveller type
Time of year
LanguageEnglish
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150
83
19
2
2
Show reviews that mention
All reviewsmain buildingfree coffeebreakfast is servedcomfortable bedwould highly recommend this hotelmiddle of townquiet hoteltea barperfect locationexcellent hotelclose to shopscoop supermarketcorner roomheated floorsfive nightsbig bathroomsized room
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1 - 5 of 256 reviews
Reviewed 3 days ago

Svalbard impressed me heavily by its chic and sleek scene of dining. This hotel's on-site restaurant epitomizes it all. I stayed at its sister hotel (The Vault, the newest in Svalbard, 7 minutes' walk from this one) and dined EVERY night in here, instead. The...More

Thank Duncan J
Response from Aina M, Front Office Manager at Svalbard HotelResponded 2 days ago

Dear Duncan J, Thank you so much for taking the time to write such a lovely review. We always appreciate hearing back from our guests, and especially reviews like yours. I will make sure that Restaurant Polfareren get the feedback as well. It makes us...More

Reviewed 1 week ago via mobile

Just stayed here for three nights in downtown Longyearbyen. It's a lovely hotel which is spotlessly clean and staffed by very helpful and friendly people. We stayed in a twin room with splendid views of the mountains. The room was very comfortable, had a lovely...More

Thank Angus M
Response from Aina M, Front Office Manager at Svalbard HotelResponded 5 days ago

Hello Agnus M, Thank you so much for taking the time to write us such a lovely review after your stay with us. It makes us happy to hear that you enjoyed the facilities, service and the breakfast. 😊 If you every find yourself in...More

Reviewed 1 week ago

I only stayed one night this trip but I really feel like this is my home in Longyearbyen. There are, I think three buildings for this hotel. I stayed this time in the new building on the eastern side of the main street where the...More

Thank teafree
Response from Aina M, Front Office Manager at Svalbard HotelResponded 5 days ago

Dear teafree, Thank you for taking the time to leave us such a wonderful review after your stay with us. We always appreciate hearing back from our guests, and especially when they are as pleasing as yours. The bathroom lights are only motion activated and...More

Reviewed 1 week ago via mobile

We stayed at Svalbard Hotel 5 nights, the room could have been slightly larger but it is comfortable and clean and the staff is very nice. Breakfast is ok, maybe they could add more croissants or cakes for those preferring sweet in the morning. Recommended!More

Thank Massimo D
Response from Aina M, Front Office Manager at Svalbard HotelResponded 5 days ago

Dear Massimo D, Thank you for taking the time to leave a feedback after your stay with us. We are glad to hear that you enjoyed it. I will mention the feedback regarding the cakes to the kitchen. Hope to see you here again one...More

Reviewed 3 weeks ago

The room was simple and a smaller size but spotless and had everything we needed including the comfortable bed. The reception staff was friendly and helpful as we needed to re-arrange some of our activities due to bad weather and delayed flight. The breakfast selection...More

Thank 8munros
Response from Aina M, Front Office Manager at Svalbard HotelResponded 2 weeks ago

Dear 8munros, Thank you for taking the time to leave us a feedback after your stay. We are glad to hear that you enjoyed the hotel, and the service provided. We hope to see you again one day! Best regards, The Svalbard Hotell Team.

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Most Booked Properties in Spitsbergen, Norway
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 146 - USD 489 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 146 - USD 489 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (264)
Room & Suite (82)
Dining (15)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Anna N
15 April 2017|
AnswerShow all 3 answers
Response from gareth_999 | Reviewed this property |
There is two buses one goes to Radisson and the other does a circle of all hotels, Svalbard hotel was 2nd or 3rd drop off and it's a 70m to the hotel reception.
1
Vote
wildlifeloverWV
30 March 2017|
AnswerShow all 3 answers
Response from arg02 | Reviewed this property |
Reservation starts normally at 15:00, so the best is to reserve the day before and let them know you are a late check in so that you have a room ready on arrival.
1
Vote
Chloe T
13 September 2016|
AnswerShow all 4 answers
Response from IJimenezar | Reviewed this property |
Sorry Chloe, just seen your question. I agree with the comments you already have: if you want to enjoy traveling outside Longyearbyen you should think going on March or April, when light conditions are much better than in... More
0
Votes
Google Translation
Room Tips
"ask for a view"
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"all the rooms are great in the main lodge, no noise."
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"ask for the sauna room"
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"See if you can upgrade to one of the rooms on the third floor."
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