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Star Beach Village & Water Park

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Star Beach Village & Water Park
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616 Reviews from our TripAdvisor Community

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Showing 302: English reviews
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Lincoln, United Kingdom
Reviewed 3 days ago NEW

Recently spent 5 nights at the Star Beach resort all inclusive, On arrival reception and lobby area looked good and staff were very friendly from the start, explaining everything that was handy to know and also taking us to our room. Walked in room and thought it was a nice layout and we were located near the swimming pool and...

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Helpful?
Thank David C
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear David C, Thank you for spending your time to give us a detailed feedback on Tripadvisor. Nothing makes us happier than the great holiday experience of our guests! We wish to have the pleasure of welcoming you back in our hotel in the near future. Best Reagards, Star Beach Village Team

Reviewed 6 days ago NEWvia mobile

Good variety of food, nice friendly staff, beach is clean. Lovely spot for a stroll into the hills and on the edge of town so not too busy at this time of year. Good local transport for Heraklion and Knossos for those who want to see the sights or the water park is over the road if you fancy a...

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Helpful?
Thank Paul M
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Paul M, Thank you for choosing Star Beach Village for your holidays and for taking time to write this nice review on Tripadvisor! We deeply appreciate all your comments because they help us to improve in every way we can. We wish you and your family all the best and hope for a chance to welcme you again in...

Greater London, United Kingdom
Reviewed 1 week ago via mobile

Very bad receptionist very rude impolite not helpful Terrible manners we did not enjoy our time as a family the water park wasn't really good family didn't enjoy it I do not recommend this hotel at all for anyone priscilla working at front desk was very rude

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Helpful?
Thank laura1221213
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear laura1221213, Thank you for choosing Star Beach Village for your holidays and for taking time to write your feedback on Tripadvisor. We really appreciate your comment, as we consider it an important part of our constructive communication. We would like to let you know, that we are always there for you and will check about situation you had with...

Holon, Israel
Reviewed 1 week ago via mobile

Perfect hotel for families, lots of pools, no feeling of density, high quality food, all inclusive !!! Water Park for all ages, super central location. Warmly recommend to families mainly, rooms are maintained to a high standard, Blocks 7 + 8 quietest for those looking for quiet and away from the noise of the parties

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Helpful?
2Thank guybenzvi23
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear guybenzvi23, Thank you very much for spending your holidays with us and for taking the time to write your kind review on Tripadvisor. Our team is more than happy to know that we exceeded your expectations. We hope to have the pleasure to welcome you again in near future in our Hotel. Best Regards, Star Beach Village Team

Crete, Greece
Reviewed 1 week ago

The dining room is very comfortable and the variety of meals is very wide.The service employees are very friendly and give the feeling that we are wanted to be hosted. The only thing I do not like is the level of cleanliness, it is not bad but it has to improve

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1Thank a9755a
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear a9755a, Thank you very much for choosing Star Beach Village for your holidays and for taking time to write this nice review for us! We deeply appreciate your comment as it is a really big help for us to improve. The best award for us is our guests satisfaction and we try in every way to accomplish this. We...

Reviewed 25 February 2017

Been here so many times used to work in Greece sick night out and also day out! Good for 18-30 hope it stays as awesome ill be back! Recommend just to visit for a day or a night and attend the partys they do there is also bungee jumping!

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Helpful?
1Thank Niall C
Star Beach V, Public Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Sir/ Madame, Even though parties are not organized by the Hotel, we would like to thank you for your comments and recommendation. The Star Beach Village team is always more than grateful to welcome new guests. Kind Regards Star Beach Village

Jamaica
Reviewed 15 February 2017

Amazing place by the beach....pool games bungee nice bar and lots of playing if you have kids. realy love it!! the food though is mostly fast food (a kind I don't realy like) but theres a restaurant with nice greek meals as well. prices very low for the services provided. nice clean kids pool and playgrounds. ideal if you are...

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1Thank Dancehall3011
Star Beach V, Public Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Sir/Madame, thank you for taking the time to write your review, it is really important for us to read your feedback. We are more than glad to hear that you had great holidays and we are looking forward to welcome you back in the future. Best Regards Star Beach Village

London, United Kingdom
Reviewed 5 January 2017

I stayed at Star Beach with my family for one night at the tail end of a one week trip through Crete. The hotel is around a 3* level and adequate, but we certainly had better value for money at other hotels in Crete. I have no doubt that our children would have really enjoyed the water park, but for...

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9Thank 549cameron
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear 549cameron, Thank you for spending your one night holiday at the Star Beach Village Hotel and for sharing your review on Tripadvisor. Our Hotels policy is is to fully satisfy our costomers and if by any chance they are not satisfied during they stay, we are willing to find solutions by considering their wishes. As you know we were...

Jerusalem, Israel
Reviewed 20 November 2016

stuff is very helpful and nice, hotel is great with lots of water slides, free snack bars all day long, activities for the entire family, food is ok but not enough for vegetarian as the only fish they serve is the cheapest and not that tasty.

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4Thank Lior S
Star Beach V, Public Relations Manager at Star Beach Village & Water Park, responded to this review

thank you for your nice feedback, we try our best to improve every year. your comments are really important for us. Kind Regards Star Beach Village Team

Reviewed 6 November 2016 via mobile

I am totally in love with that place!! It's just a paradise! You can eat, drink, do extreme sports, swim and party hard all the day!! Also it has parties with quest Djs from all over the world!! P.S. what happens in Star Beach stays in

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Helpful?
1Thank Xrhstos L
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Sir/Madame, even if the parties are not part of the hotel, we are really glad to hear that you had great time at the Star Beach Village. Thank you for your feedback. Kind Regards Star Beach Village

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Star Beach Village & Water Park

Address: Themistokleous 5, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: $128 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Star Beach Village & Water Park 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Star Beach Village Hotel Chersonisos
Star Beach Hotel Crete
Star Beach Village Hersonissos
Star Beach Village & Water Park Crete, Greece
Hotel Style:
#10 On the Beach Hotel in Hersonissos
#14 Spa Hotel in Hersonissos
#21 Luxury Hotel in Hersonissos
#41 Family Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Star Beach Village & Water Park staff and other travellers.
107 questions
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Questions? Get answers from Star Beach Village & Water Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At this time of year it is important to bring something against mosquitoes, The mattresses on the beds are too soft to my taste”
a9755a, 13 Apr 2017 | Read review
“floor level is great but no natural light to the room at the back”
liors868, 19 Nov 2016 | Read review
“Every room apparently has sea views so you are spoiled for choice!!”
V3576LNjenniferl, 24 Sep 2016 | Read review
“If you are traveling with a baby stroller ask for the main building or the 1st floor of the other buildings.”
Eva_IL, 5 Sep 2016 | Read review
“Ask for the room far away from evening attractions if you don't like noise”
dfasula, 24 Aug 2016 | Read review
5 of 5