Grand Hotel Holiday Resort
1 review
#32 of 193 Hotels in Hersonissos
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700 14 L.hersonissou, Hersonissos, Crete 70014 Greece
Lowest prices for your stay
USD 129
Free cancellation until 18/09/21
USD 129
Free cancellation until 18/09/21
Booking.comUSD 154
Agoda.comUSD 153
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Pool & Beach (343)
Room & Suite (230)
About
#32 of 193 hotels in Hersonissos
Location
Cleanliness
Service
Value
Travellers' Choice
“GRAND HOTEL HOLIDAY RESORT” rests in Hersonissos, 25 kilometers east of Heraklion International Airport in an area well known for its mild climate through out the year. Consists of 283 bungalows in 15 Blocks with captivation view to the Mediterranean Sea or the attractive gardens and pools. Each bungalow is spacious and comfortable and well equipped. GRAND HOTEL HOLIDAY RESORT”offers a beautifully constructed main swimming pool, relaxing pool, Aqua Park, children’s pool with slides, baby pool, heated indoor pool, Snack Bar, Greek A la carte restaurant, Italian Restaurant, 3 Pool Bars , Wine Bar and a Lobby Bar over-looking the sea. The following amenities are also available: Bridge Room, Sat -TV Corner, Conference Hall, Meeting Room, Internet Room, Laundry Service, Children Playground, Mini Club, Games Room, Gym, Sauna, Jacuzzi, Turkish Bath, Massage, 1 Tennis Courts (floodlit), Table tennis, Billiard, Giant Chess, Beach Volleyball Court, Mini Football, Full Animation Program,
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Tennis court
Babysitting
Parking
Free wifi in the business centre
Paid wifi
Pool / beach towels
Swimming pool toys
Pool with view
Adult pool
Indoor pool
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Billiards
Darts
Entertainment staff
Evening entertainment
Patio
Table tennis
Waterslide
Board games / puzzles
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Charming
Languages Spoken
English, French, German, Greek and 1 more
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
15Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
700 14 L.hersonissou, Hersonissos, Crete 70014 Greece
Name/address in local language
Getting there
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1,389Review213Q+A100Room tips
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Popular mentions
My 12 year old daughter, her best friend and I managed to grab a last minute week here (ahead of the next lockdown which was announced while we were away). It was the last week of the season and the hotel was quiet, on our last full day there were only around 25 guests! The hotel is smart and clean, and Covid precautions are very good. Rooms are a good size and we were in a lovely spot with a balcony overlooking the pool. Food is served to you at the buffet and whilst this does cause some delays, and limits your ability to see what is available before you choose, it really isn’t a problem! The pools are lovely, filled with saltwater, and the slides are great fun! Despite small numbers of guests all the pools were kept open. Food at the buffet was better than I expected, as a vegetarian I found there was always a hot choice and lots of lovely fresh salads and veg. The drinks choice was perfectly adequate, the wine served at dinner was lovely. We tended to have lunch at the fun pool snack bar - a limited range of options but fine for a light lunch, and lovely service. For breakfast and evening meal we ate at the buffet (the a la cartes were closed), and it was pleasant to be able to sit inside or outside for this. The bar was a nice area to spend an hour after dinner, not much entertainment by this time of the season, but lots of families playing cards and other games. Drinks were table service til the very last night when it was bar service. There was an animation team who did their best to get people involved in a range of activities. I had a massage at the spa and it was lovely, not cheap but reasonably priced. The staff at the hotel were very welcoming, their working conditions (gloves / masks) can’t be great when wearing all day but they got on with it with no apparent issue. There was a real pride in the hotel, and the friendliness of the staff gave it a family run feel. Very impressed all round by the hotel - a little gem. …
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Date of stay: October 2020Trip type: Travelled with family
3 Helpful votes
Helpful
This was my first holiday on my own as my husband didn’t want to fly wearing a mask for so long and I can honestly say I loved every minute. I’m so glad I stayed at this hotel even though it was cut short by 2 days due to the quarantine changes in England. I arrived and my suitcase was sanitized whilst I checked in, check in was quick and the only negative was not being told about pool towels and safe hire for the week but not a major issue. Towel hire is €5 which you get back and you can change your towels each day at the wellness centre between 9-11 and 5-7 in the afternoon. The safe cost €20 which you didn’t get back. The safe is small and wouldn’t fit an iPad or anything that size in. There were plenty of sanitising stations around the hotel and all staff wore masks/face coverings, you have to wear face coverings in the hotel but not around the pool area or whilst in the restaurant. The staff kept the whole hotel and pool area so clean. You were given a wristband to wear which you scan when you go in the restaurant and when you’ve ordered drinks and snacks at the pool. I was driven up to my room which was 916, no sea view but I had a balcony looking into the hills. My room was so clean and had plenty of sockets, mirrors and really good lighting. The tv remote and air conditioning remote were all in plastic covers. I was advised the fun pool did snacks so I wandered up there and had some pizza. Socrates who worked there all the time I was there was so lovely and very friendly and polite. I ended up going to this pool every day, views were beautiful and you could get snacks and drinks from 10.30am plus ice cream so why move! There is a lifeguard on duty each day. There is the main pool and also an adult only pool so plenty of choice. You aren’t allowed to save sun-beds and I never saw anyone try to and to be honest there was no need to as there were plenty. I settled myself at the fun pool at 7.30am each day so I could get as much sun as possible and usually by around 10-10.30 people would start to arrive so there was no rush to grab a sunbed at all. A staff member from the Wellness Centre did approach me when I was at the pool and ask if I’d be interested in the treatments but I declined as I was there just to relax and what I liked was there was no pressure or hard sell from her. She did say if I changed my mind just to call in and see them, I was really impressed as in other hotels normally you get pestered all the time. I ate in the main restaurant and the staff were very good you didn’t touch anything the staff served you and put whatever you asked for on your plate, they even used tongs to give you your salt and pepper sachets. Food was good and the soups especially were excellent, very tasty. A lovely waiter who I think was called George was so nice and made sure I had my drinks and got me a bottle of wine to take to my room, really great service both at dinner and at breakfast. I sat outside for breakfast and it was so beautiful, very relaxing start to my day. The bar area upstairs was lovely to sit in and enjoy a drink in the evening and I never once felt uncomfortable being on my own. The hotel is quite hilly but there is a golf buggy which drives you up the hills. The pool area and the grounds were stunning lit up at night. I will definitely return to this hotel whether with my husband or on my own as I had such a lovely relaxing time in beautiful surroundings and the staff were so lovely. …
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Date of stay: September 2020Trip type: Travelled solo
4 Helpful votes
Helpful
We booked last minute and went to the hotel with another family. In times of COVID the staff were amazing and took our safety so seriously!! Exceptional cleanliness and help. The Wellness centre staff were brilliant (Anastasia & Katherina) at helping us to relax. The restaurant staff were attentive (George especially) and very strict on the PPE. At the fun pool the life guard Katerina, was brilliant and friendly even helping with the kids swimming to give tips and advice. The staff Panos and Socratis were brilliant and amazing with our kids at giving them that little bit of freedom. Make sure and take your own tennis balls as despite Maria’s best efforts we had too climb the fence to get them, and the thorns are sharp!! Also watch out for the shop keeper, he can be a little difficult. But the hotel was great!! Highly recommended!!…
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Date of stay: September 2020Trip type: Travelled with family
1 Helpful vote
Helpful
This hotel staff is among the friendliest and most helpful ,I have come across in the hospitality industry. The establishment at this place , is really taking the whole corona issue seriously. They are making sure that everyone is following the rules and we noticed already at arrival. The buffet restaurant serves food in a very militant way ,however , we appreciated this way of doing things since we understand the times we are living. Huge variety of food delicious and a lot of flavor. A: The facilities, infrastructure and deco are up to par with what you would expect in a 4 star hotel. B: Entertainment in general for me was a big minus; especially regarding the Kids’ Club because of the following reasons. 1. Unclear information on where and when the kids’ activities would occur ie the mini disco + the Kids’ Club program. ( viral information for parents with kids) l would have loved to receive this information at check in. 2. The Mini Disco location could have been closer to the restaurants and more effort could be put by the animation team for the Disco to invite all kids for the disco. 3 .The best entertainment was a trio band ( 2 men and a lady). Great Music C: Amazing staff, l wish l could mention all of them by name but they were all so friendly and went out of their way to help. The lifeguard at the kids’ pool Katarina was amazing. She was really nice with all the children. D: We treated ourselves to The Wellness Spa treatments. We highly recommend their treatments. Al in all it was a great holiday, food and weather…
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Date of stay: September 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Very clean and safe family hotel. Sanitizers everywhere. A bit of a steep walk to our room, but was glad of a bit of exercise if honest! Great salt water pool and waterslides are brilliant fun and closely supervised by 2 lifeguards. Main pool good fun too; which had a shallow and deeper end, always had a lifeguard on duty. Not enough sunbeds though as people did reserve them very early but could always get a lounger and the waterslide pool which I preferred (didnt open until 11am). Buffet was clean, a bit of a confusing system for queuing for food but I preferred that to self service. The evening entertainment was a bit dull but they really did try to get people involved. All in all a great 7 night stay at an uncertain time with Covid but thought they handled it really well.
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
Helpful
PRICE RANGE
USD 98 - USD 196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel holiday chersonisos, grand resort holiday, grand hotel crete
LOCATION
GreeceCreteHeraklion PrefectureHersonissos
NUMBER OF ROOMS
283
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Claim Your Listing Frequently Asked Questions about Grand Hotel Holiday Resort
Which popular attractions are close to Grand Hotel Holiday Resort?
Nearby attractions include Lychnostatis Open Air Museum (0.9 km), Whisper Music Cocktail Bar (1.1 km), and Mango Bar (0.5 km).
What are some of the property amenities at Grand Hotel Holiday Resort?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hotel Holiday Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Hotel Holiday Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hotel Holiday Resort?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Holiday Resort?
Conveniently located restaurants include Relax Beach Bar, Pelagos Taverna Restaurant, and Maria's Golden Beach.
Are there opportunities to exercise at Grand Hotel Holiday Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Hotel Holiday Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Holiday Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Holiday Resort?
The staff speaks multiple languages, including English, French, German, Italian, and Greek.
Are there any historical sites close to Grand Hotel Holiday Resort?
Many travellers enjoy visiting Diktaio Andro (15.5 km) and Megali Vrisi (Great Fountain) (8.8 km).