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Aldemar Royal Mare Thalasso Resort

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Aldemar Royal Mare Thalasso Resort
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1,476 Reviews from our TripAdvisor Community

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Showing 740: English reviews
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Liverpool, United Kingdom
Reviewed 2 days ago NEW

Staff was exceptional polite, helpful, hospitable nothing was too much . Especially the staff in the vip breakfast area. The views from the rooms are not that good however Ctete and Cretan people more than make up for it. I have never met more welcoming, warm and hospitable people as the Cretans.

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Helpful?
Thank Stalo L
Stafford, United Kingdom
Reviewed 1 week ago

We recently returned from a week at this hotel having only booked it a couple of weeks before we left. We just wanted a quick week away in a warm climate in a nice property with good facilities. We opted for the upgraded all inclusive option which meant that we were able to use the a la carte restaurants as...

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3Thank harrier58
Brigg, United Kingdom
Reviewed 1 week ago

We had a standard, twin bedded room with a well equipped bathroom that included shampoos. conditioner, body lotion,etc. Pool/beach towels, bath robes and slippers were also provided. Loads of wardrobe and drawer space plus fridge, kettle ,etc. There were several restaurants that served food from many countries with the main restaurant being buffet style with a vast choice of dishes...

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2Thank John R
Heywood, England, United Kingdom
Reviewed 2 weeks ago

Me and my wife went to this resort at the end of April 2017 , very nice resort and very clean , in my opinion i would say this is a 4 star and not a 5 star , however the staff who work there are extremely friendly and helpful , I would like to give a personal mention to...

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3Thank Gary M
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Gary M We would like to thank you for taking your valuable time in sharing your feedback. We all are pleased to note that the overall experience during the recent stay met your expectations and that you had a pleasant and comfortable stay with us. We are looking forward to welcome you again in Aldemar Royal Mare! With kind...

Varna, Bulgaria
Reviewed 2 weeks ago

The hotel is really beautiful for a summer escape. The rooms are spacious and clean. The best ones are these with shared pool. You do not need to count on sea view as 20% of the hotel rooms have one. The stuff is polite and really helpful. The food is delicious. I suggest to choose AI concept :)

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3Thank zmateeva
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear zmateeva, Thank you very much for taking time to post your review. Feedback of our guests is very important for us and for other thousands of users of TripAdvisor. I hope we will have a chance to welcome you once again in Aldemar Royal Mare. With kind regards, Tamarova Alina Reputation Manager Aldemar Resorts.

Reviewed 2 weeks ago

This resort is absolutely stunning! We pretty much stayed at the resort for the entire week as there's everything you could possibly need - pools, beaches, a wide variety of restaurants and shops. Would recommend this resort to anyone - Customer service was excellent!

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3Thank BexAgombar
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear BexAgombar, We appreciate your kind comments regarding your recent stay in Aldemar Royal Mare. It is always a pleasure to receive positive feedback from our guests. We would like to thank you for having chosen our hotel to spend your holidays and we are delighted to know that our services have exceeded your expectations and have been the reason...

Riga, Latvia
Reviewed 2 weeks ago

I had the most welcoming and warm 7 days in this hotel. The place looks great, the service is perfect and it is all just pure pleasure. Food is always fresh, the bars offers nice appetizers, during the day there are also nice self service refreshments. The whole territory is clean and well looked after, it felt very safe and...

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1Thank IlzeMagdalena
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear IlzeMagdalena, We would like to thank you for taking your valuable time in sharing your feedback. We all are pleased to note that the overall experience during the recent stay met your expectations and that you had a pleasant and comfortable stay with us. We are looking forward to welcome you again in Aldemar Royal Mare! With kind regards,...

Reviewed 2 weeks ago

I stayed one week at this hotel and was pleasantly surprised. The room was nice, with a view on a private pool that we could use. The hotel itself has everything you could ask for: swimming pools, beach, many restaurants, stores, spa etc with anything needed if you don't want to go outside. The staff was truly amazing. Every one...

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3Thank Stéphanie H
repmgr, Reptutation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Stéphanie H I would like to thank you for taking your valuable time in sharing your feedback. We are delighted to read your compliments on our team of professionals and I have taken the liberty of sharing your lovely feedback with the entire team and they are equally excited to know about your Royal experience at Aldemar Royal Mare...

Heraklion, Greece
Reviewed 5 weeks ago

Being two of the last customers of the hotel during season closing, me and my girlfriend enjoyed all the services that would have been offered to a customer in season peak. The food was really delicious, the staff was very helpful they even helped us with some umbrellas when it rained since we did not have any with us. As...

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1Thank ManKrit
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear ManKrit, We are more than pleased to know that our hotel and services exceeded your expectations and your appreciating comments fill us with pride. Your comments are already shared with all our personnel and they are much appreciated. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your kind...

London, United Kingdom
Reviewed 18 April 2017

I booked this hotel via an agent in England on a bed and breakfast basis, having previously seen on the hotel's web-site the following announcement: "book your stay on bed & breakfast basis @ the Royal Mare during the month of May and get an upgrade to Half board basis free of charge! Book today!" (photo caption of the hotel's...

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5Thank tkurdian
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear tkurdian, thank you for dedicating time to write this review. I understand your disappointment in regards of not being able to get the offer that your saw in Internet. Let me mention that there are many different offers that appear from time to time on-line, some of them are suggested by Aldemar Resorts and some by our partners -...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Mare Luxury Resort + Thalasso is an exciting holiday destination located at the heart of the Mediterranean in a realm of myths and stories. There are so many ways to relax at this beautiful community surrounded by cooling water and verdant gardens. Chill out in the comfort of your well-appointed room, enjoy the sparkling blue waters of the sea, treat yourself at the world's finest thalassotherapy centre, discover the secrets of Cretan cuisine and embrace an enchanting summer full of traditional Cretan hospitality. ... more   less 

Additional Information about Aldemar Royal Mare Thalasso Resort

Address: Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: $195 - $951 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Aldemar Royal Mare Thalasso Resort 5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare & Thalasso Hotel Chersonisos
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece
Hotel Style:
#4 Business Hotel in Hersonissos
#6 On the Beach Hotel in Hersonissos
#6 Spa Hotel in Hersonissos
#7 Luxury Hotel in Hersonissos
#11 Romantic Hotel in Hersonissos
#11 Family Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Aldemar Royal Mare Thalasso Resort staff and other travellers.
159 questions
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Questions? Get answers from Aldemar Royal Mare Thalasso Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Let the hotel know in advance of particular requirements because the facilities are extensive enough to cover just about any request.”
N3653AOjohnr, 17 May 2017 | Read review
“Rooms with access to private pool is a real luxury”
, 7 May 2017 | Read review
“sea front rooms”
ManKrit, 22 Apr 2017 | Read review
“Sea view rooms are not always close to the beach”
svetlanapopova5, 14 Mar 2017 | Read review
“Ignore description of "bungalow" - it's a room with en-suite bathroom. The shower in mine was dreadful. Avoid rooms in the block to the left of reception. "Garden View" was actually a view of the access road to the resort, the car park adjoining the Spa and about 100 yards from a main road. VERY noisy.”
677julieo, 13 Dec 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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