Highly top recommended hotel! I'm a traveler, been around the world, and this hotel has the top quality service I was ever had. Breakfast is really over expectations, all staff there will welcome you gladfuly and will ensure your happiness during your stay, including house keeping!!! I was amazed to see the staff's motivation to please the guests with a huge smile. Guest relation did arrange super orginized surprise bday celebration we ask to do, Hotel is super clean and new, smart rooms, architecture is awesome, beach is amazing, perfect location, high qulity gym, spa therapist high level! Thank u for amazing 2 weeks. Ori
Spent two nights here and were pretty impressed with the beautiful resort. They helped us to get a transfer from Chania when our original driver bailed out. We were upgraded to a suite with our own private pool. During check in, we were given a personalised pen! The suite was very comfortable and the staff were lovely. Breakfast was very nice and they even served us in the room at 6.30am when we had to check out early. The private beach was nice. Location wise, it is a bit out but we paid €8 to get us to Hersonissos Town which has plenty of shops and restaurants so was not too bad. Heraklion is a 25min drive away and costs €40 to get there by taxi so we didn't bother.
Nana Princes... Where do I even start? I am no stranger to 5-star hotels but I have never experienced such a place before. Who knew heaven exists right here on earth. I was there with my love and we both were shocked and surprised every single day. The service - HO my god. Those amazing people which unfortunately enough I can't remember their names ( other than the amazing Kostas because I had a greek friend named Kostas ) made you feel like you have died and gone to heaven. They not only do a job, they do a calling, they care about every single thing and not to get a good review, not to be " seen ", they seem to really care and not in an overwhelming way, but a perfect one. This is the highest level of service I have ever encountered in hotels, ever. The Hotel - Dear lord What can I possibly say? They thought of every single detail from the design, to the private swimming pool, to the infinity swimming pool and up to the lights at night, it's absolutely beautiful. The Food - So help me god :) Every bight, every drink, every dish, everything, is fresh, full of taste and full of thought. The breakfast, the restaurants, everything. I am trying to think of a single bad thing to say so that this review won't sound fake or anything like that, but I simply can't, the experience was unlike any other hotel i have experienced and guys, i have been to the top hotels all over the world. To summarize, from the entrance, up to the view, into the amazing Spa with one of the best massages I ever got, working out in the gym with one of the nicest trainers i have encountered in hotels, having my room cleaned by the most wonderful crew and up to the general level of the hotel, the service, the staff and everything in it, i was simply amazed and enjoyed every single minute and every single day. Did I mention the private beach? `-) THANK you nana princes for this amazing trip, I can't tell you how amazing it was.…
First of all i wabt to say tnx to the amazong Eli and all the employees, they so good peoples who give us feeling like we are at home. The hotel is amazing , on the beach with access to private beach. The restaurants very good and especially the breakfast. The room is always clean ,they clean it 2_3 times a day. Also the room is spartacules. The best hotel ever , thank you all for everything. We will definitely back here. I recommend by 100% of this hotel .
We came for a Covid getaway for a few nights with our 6 year old twins. We had such a great time, the kids didnt want to leave! Breakfast and especially the fish restaurant were amazing. We had a few hiccups with the room but service is so fast and attentive. They really make the customer king. The beach was great, the spa amazing, and it was very easy to get around with the buggies. The area around it doesnt offer much but you are a short cab ride away from other fun areas. We wanted to just relax and be pampered so didnt do much else. We look forward to coming next year.