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13/09/2017 14/09/2017
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    smartline Village Resort & Waterpark

    Characostres, Hersonissos, Crete 70014, Greece
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    Best prices for your stay
    13/09/2017 14/09/2017
    USD 129*
    USD 130*
    USD 129*
    Traveller (868)
    Room & Suite (241)
    Pool & Beach (205)
    Star Beach Village & Water Park
    700 reviews
    #24 of 171 hotels in Hersonissos
     
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    971 reviews
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    Creta Maris Beach Resort
    2,887 reviews
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    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “relax pool” (135 reviews)
    “kids paradise” (56 reviews)
    “steep hill” (79 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Poolside Bar
    Fitness centre
    Laundry Service
    Lazy River
    Water Park
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Star Beach Village & Water Park
    700 reviews
    #24 of 171 hotels in Hersonissos
     
    Gouves Park Holiday Resort
    1,191 reviews
    #8 of 36 hotels in Kato Gouves
     
    Fodele Beach & Water Park Holiday Resort
    971 reviews
    #1 of 1 hotels in Fodhele
     
    Creta Maris Beach Resort
    2,887 reviews
    #4 of 171 hotels in Hersonissos
     
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    Rooms
    13 Sep.14 Sep.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,159)
    Traveller rating
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    Time of year
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    1 - 5 of 713 reviews

    Reviewed yesterday via mobile

    We stayed for a week here at the beginning of July. Transfer from the airport was about 20 mins. On arrival, we were told to leave our luggage and go and eat and drink in the restaurant - this was great considering it was 9pm,...More

    1  Thank Allison L
    Reviewed 3 days ago via mobile

    This was our third visit to this hotel. We had such high hopes as in previous years we had a brilliant time. However this year we found it very different. The hotel was grossly over booked. There was limited space in just about every area...More

    3  Thank gsoar55
    Reviewed 1 week ago via mobile

    Rooms so basic and badly need updated. Ants in room every day. Steep hill just never rekided how steep till there. 1 alcoholic bar for full place with usually 2 workers. Day time activities were for teens and adults my son aged 7 was not...More

    4  Thank Karen W
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 5 days ago

    Thank you for taking the time to share with us your opinion concerning your stay at the Village Resort . We are very sorry we did not meet your expectations but for sure we will keep on trying our best to reach our goal which...More

    Reviewed 1 week ago via mobile

    Only arrived an hour ago (2am) to be told no rooms! Oh but we've been upgraded to a luxury room. Do not be deceived.. it is a villa half way up another hill; totally away from the reception, restaurant and pools!! Totally unacceptable when we...More

    Thank Kayleigh W
    Reviewed 2 weeks ago via mobile

    Me and my other half spent a week at this hotel for a relaxing holiday knowing there was a relax pool which no children were aloud was a bonus until we actually got there and soon realised no one stuck to this rule and it...More

    1  Thank Clare G
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 1 week ago

    At first it would like to thank you for spending time to write your Review in tripadvisor. As with any review about our hotel, we take all criticism into consideration and the opinions of our guests seriously. We are looking forward to welcoming you once...More

    Star Beach Village & Water Park
    700 reviews
    #24 of 171 hotels in Hersonissos
     
    Gouves Park Holiday Resort
    1,191 reviews
    #8 of 36 hotels in Kato Gouves
     
    Fodele Beach & Water Park Holiday Resort
    971 reviews
    #1 of 1 hotels in Fodhele
     
    Creta Maris Beach Resort
    2,887 reviews
    #4 of 171 hotels in Hersonissos
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Laundry Service
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 85 - USD 247 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Luxury Hotel in Hersonissos
    • #28 Family Hotel in Hersonissos
    • #43 Romantic Hotel in Hersonissos
    • Number of rooms
    • 275
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Priceline, Booking.com, Travelocity, TripOnline SA and Cheap Tickets so you can book your smartline Village Resort & Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Hersonissos
    • Also Known As
    • Mareblue Village & Aqua Park Hotel Chersonisos ,
    • Mareblue Village And Aqua Park ,
    • Mareblue Village Hersonissos ,
    • Mareblue Village Hotel Hersonissos ,
    • Smartline Village Resort & Waterpark Crete, Greece
    Add Photo Photos
    Traveller (868)
    Room & Suite (241)
    Pool & Beach (205)
    Dining (104)
    Hotel & Grounds (609)
    Bathroom (18)
    Family and Play Areas (17)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    165 reviews
    1.13 km away
    Cyrrus Beach Bar Restaurant Hersonissos
    58 reviews
    1.53 km away
    Nearby Attractions
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    953 reviews
    .57 km away
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    Ask a question
    Questions & Answers
    Mr_AdWarks
    26 July 2017|
    Answer
    Response from Allison L |
    There's signs up saying any towels left before 8am will be removed, and also any towels left at anytime for longer than an hour will be removed. I didn't see them police this once, however sunbeds were always available up... More
    0
    Votes
    421emmar
    20 July 2017|
    AnswerShow all 3 answers
    Response from General Manager Z | Property representative |
    Good evening from samrtline the village resort , thank you for selecting our hotel for your holidays. Please inform the reception on your arrival day about your wish for a late check out. We will make a notice and we will... More
    0
    Votes
    Google Translation
    Room Tips
    "Bring your hiking boots. The apartments are set on a steep cliff. Lose your balance and you're rolling..."
    Read review
    "Those who do not like to walk a lot. You should ask for rooms close to the lobby or the central pool."
    Read review
    "Room 722 was nice"
    Read review
    "Aim for room numbers below 800"
    Read review
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