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01/10/2017 02/10/2017
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    smartline Village Resort & Waterpark

    Characostres, Hersonissos, Crete 70014, Greece
    Save
    Lowest prices for your stay
    01/10/2017 02/10/2017
    Savings alert: 12% below average rate

    The price you found is 12% lower than this hotel's average rate of USD 104/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 104*
    USD 92*
    SAVE USD 12
    USD 104*
    USD 104*
    Traveller (936)
    Room & Suite (259)
    Pool & Beach (220)
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    Star Beach Village & Water Park
    750 reviews
    #29 of 171 hotels in Hersonissos
     
    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “relax pool” (138 reviews)
    “kids paradise” (59 reviews)
    “steep hill” (80 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Poolside Bar
    Fitness centre
    Concierge
    Laundry Service
    Lazy River
    Water Park
    Kids Club
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Creta Blue Suites
    567 reviews
    #4 of 13 hotels in Koutouloufari
     
    Golden Beach Hotel
    622 reviews
    #63 of 171 hotels in Hersonissos
     
    Marni Village
    1,126 reviews
    #3 of 13 hotels in Koutouloufari
     
    Star Beach Village & Water Park
    750 reviews
    #29 of 171 hotels in Hersonissos
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,220)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 736 reviews

    Reviewed yesterday via mobile

    So just returned from here. We were a family of 5 ages ranging from 6 - 62. On arrival we were guven room 464 now although this was only slightly up the hill it was too steep for my mother in law, I contacted reception...More

    Thank scally2908
    Reviewed yesterday via mobile

    We were a tad apprehensive before arrival due to some of the reviews regarding overbooking and sun beds but we had no such problem, our room was spotless and cleaned, towels replaced etc daily. We were there at the beginning of sept and there was...More

    Thank Keirran R
    Reviewed 2 days ago via mobile

    Myself and my partner are just back from a wonderful week at smartline village. We had a great time wonderful food, good range of drinks available, friendly staff what more do you want. I can't believe some of the negative reviews on here moaning about...More

    Thank Zoe N
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded yesterday

    We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor We are always very pleased to hear that our guests appreciate the hospitality of our...More

    Reviewed 3 days ago via mobile

    Just arrived at the hotel to be told there is no room until tomorrow. Not very impressed as this seems to be happening very frequently. Not a good start to your holiday. Another family of 5 on our bus also sent to this hotel. Why...More

    Thank 10chezza1965
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 2 days ago

    Thank you very much for taking the time to review our hotel through TripAdvisor. We sincerely apologize for the inconveniences you experienced at the first night. kind regards

    Reviewed 5 days ago via mobile

    On arrival approx 2am we were warmly greeted by the personnel on Reception. We were informed the hotel was over subscribed and offered a welcome snack and drink prior to our departure via taxi to a nearby 5* hotel for the night. We returned to...More

    Thank Jono1971_11
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 2 days ago

    At first it would like to thank you for spending time to write your Review in tripadvisor. As with any review about our hotel, we take all criticism into consideration and the opinions of our guests seriously.It is a pleasure to read that you enjoyed...More

    Creta Blue Suites
    567 reviews
    #4 of 13 hotels in Koutouloufari
     
    Golden Beach Hotel
    622 reviews
    #63 of 171 hotels in Hersonissos
     
    Marni Village
    1,126 reviews
    #3 of 13 hotels in Koutouloufari
     
    Star Beach Village & Water Park
    750 reviews
    #29 of 171 hotels in Hersonissos
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 89 - USD 184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Luxury Hotel in Hersonissos
    • #28 Family Hotel in Hersonissos
    • #43 Romantic Hotel in Hersonissos
    • Number of rooms
    • 275
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, TripOnline SA and Travelocity so you can book your smartline Village Resort & Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Hersonissos
    • Also Known As
    • Mareblue Village & Aqua Park Hotel Chersonisos ,
    • Mareblue Village And Aqua Park ,
    • Mareblue Village Hersonissos ,
    • Mareblue Village Hotel Hersonissos ,
    • Smartline Village Resort & Waterpark Crete, Greece
    Add Photo Photos
    Traveller (936)
    Room & Suite (259)
    Pool & Beach (220)
    Dining (110)
    Hotel & Grounds (635)
    Bathroom (20)
    Family and Play Areas (18)
    Business Centre & Event Rooms (1)
    Nearby
    Marni Village
    1,126 reviews
    1.49 km away
     
    Creta Blue Suites
    567 reviews
    1.60 km away
     
    Golden Beach Hotel
    622 reviews
    1.73 km away
     
    Star Beach Village & Water Park
    750 reviews
    .91 km away
     
    Nearby Restaurants
    Cyrrus Beach Bar Restaurant Hersonissos
    113 reviews
    1.52 km away
    Siroccos
    27 reviews
    1.15 km away
    Pelagos Taverna Restaurant
    179 reviews
    1.12 km away
    Romantic Corner Tarverna
    217 reviews
    1.03 km away
    Nearby Attractions
    Lychnostatis Open Air Museum
    995 reviews
    .57 km away
    Amarillis Stable
    144 reviews
    .79 km away
    Star Beach
    1,505 reviews
    .99 km away
    Happy Train
    235 reviews
    .73 km away
    Ask a question
    Questions & Answers
    Adele K
    9 September 2017|
    Answer
    Response from General Manager Z | Property representative |
    Hello from smartline the village resort, In about 15 minutes by car you can visit the aquarium and in heraklion , 25 km away you can visit Knossos and museums. Kind regards !!!
    0
    Votes
    Adele K
    9 September 2017|
    Answer
    Response from rbrtbliss | Reviewed this property |
    hi, there is nightly entertainment, kiddies disco at 8.30, too late for some smaller children, then adult entertainment about an hour later, this was very poor, trying to please too many different nationalities because what... More
    1
    Vote
    Shazzasunshinegirl
    6 September 2017|
    AnswerShow all 2 answers
    Response from General Manager Z | Property representative |
    Hello from smartline the village resort , the weather is hot in May. This year in May we had 22 - 28 C and some day swe had 35C. Yes , the kids can use inflatables in pool. The beer is a local beer made in Greece. Kind... More
    0
    Votes
    Room Tips
    "High room numbers (>500) means steep climb but quieter (away from pool area and bar)"
    Read review
    "depending on type of room,ask for lower numbered room, not too much of a climb"
    Read review
    "Bring your hiking boots. The apartments are set on a steep cliff. Lose your balance and you're rolling..."
    Read review
    "Those who do not like to walk a lot. You should ask for rooms close to the lobby or the central pool."
    Read review
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