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Hotel Polo Towers

293 reviews
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Traveller (99)
Room & Suite (31)
Dining (8)
Overview
  • Excellent24%
  • Very good42%
  • Average24%
  • Poor4%
  • Terrible6%
Travellers talk about
“irish pub”(14 reviews)
“sky grill”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (293)Write a Review
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All reviewsirish pubginger restaurantsky grillboutique roomsnice hotelpolice bazarbuffet breakfastconference hallhousekeeping staffroom sizeroom servicewalking distancerestaurant servicefamily stayhouse keepingexcellent staybusiness trip
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1 - 5 of 292 reviews
Reviewed 2 days ago

We always staying at Polo Tower when we visit shillong. All staff are very kind and help us to solve problems. The hotel is kept clean by staff. Power supply is backed up by uninterruptible power supply. Hot water can be used without inconvenience.

Thank hyd2010
Reviewed 2 days ago

Stayed here for a night to enjoy the ambiance of this rather exotic hotel. The suite rooms are lovely and very comfy. The restaurant is charming. The food is quite good and the spread also. Service is prompt and attentive. All in all, a lovely...More

Thank s_ramsam
Reviewed 3 days ago via mobile

We were not staying there , invited for a party at den. The waiter whose name was Phillip was very decent and ensured we had a good time. Keep the good work up and we would definitely get back again. ThankyouMore

Thank Akashdeep C
Response from Hotel_Polo_Towers, Guest Relations Manager at Hotel Polo TowersResponded 3 days ago

Dear Guest, Greetings from Hotel Polo Towers!!! Thank you for sharing your valuable feedback on TripAdvisor. We are delighted to know that you enjoyed the party at the den and we would like to thank you for your recommendation. Strong and positive feedback from our...More

Reviewed 1 week ago

Maybe I stayed in the hotel at a bad phase.....Location good. Reception- asked for two keys, staff unable to provide, initially refused point blank on enquiry said they don't have enough keys. In the room the tea making facility was provided, however with one odd...More

Thank vikramsinghr2017
Response from Hotel_Polo_Towers, Guest Relations Manager at Hotel Polo TowersResponded 3 days ago

-Dear sir Thank you for choosing Hotel Polo Towers, as a venue for your recent visit. We appreciate the time you took to share your feedback on TripAdvisor. We have shared your feedback with the concerned department for correctional measures. We solicit your support and...More

Reviewed 1 week ago via mobile

It's ma first visit to dis town n I felt so happy on a decision of choosing dis hotel services.even Rumi Gogoi from housekeeping has given the best service in our room.rest of d staff is also very friendly n co-operative.whenever I ll visit again...More

Thank Nidhi K
Response from Hotel_Polo_Towers, Guest Relations Manager at Hotel Polo TowersResponded 1 week ago

Dear Guest, It was a pleasure to have you stay at Hotel Polo Towers, Shillong. Thank you for sharing your valuable feedback on TripAdvisor. We are delighted to know that you enjoyed your stay at our hotel and we would like to thank you for...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
USD 84 - USD 282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 84 - USD 282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (99)
Room & Suite (31)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
R25CY
9 September 2017|
Answer
Response from Hotel_Polo_Towers | Property representative |
Dear Sir/Madam, Greetings from Hotel Polo Towers!!! Twin beds are only available but can be joined on request. Regards Guest Services
1
Vote
Sukonya G
4 September 2017|
Answer
Response from Hotel_Polo_Towers | Property representative |
Dear Sir/Madam, Greetings from Hotel Polo Towers, Shillong!! Yes, Hotel Polo Towers, Shillong have wheelchair facility. You'll get the best of amenities to make your stay a memorable one. Regards Guest Services
1
Vote
Sukonya G
4 September 2017|
AnswerShow all 4 answers
Response from Hotel_Polo_Towers | Property representative |
Dear Sir/Madam, Greetings from Hotel Polo Towers, Shillong!! Thank you for choosing our hotel as a venue for your upcoming visit. We would like to let you know that we do have wheelchair accessible and disability friendly... More
1
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12
Room Tips
"Rooms on south sides are quieter"
Read review
"The last rooms in rows towards Polo Grounds"
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"I got a sun facing room during the cold season"
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"Front Side Rooms are better ......."
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