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Candlewood Suites Columbus Airport

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134 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Columbus Airport
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Showing 134: English reviews
Hamilton
Reviewed 19 November 2015

The employees always had a smile on their face and very helpful. The room was big and very comfortable. I would stay here again. Convenient to the highway. Very close to Meps for families going to see their recruits off to basic training. Very affordable.

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Helpful?
Thank Sandra C
Holly B, Front Desk at Candlewood Suites Columbus Airport, responded to this review

Thank you so much for your kind review! We appreciate your feedback! We hope to see you again if ever in the area!

Columbus, Ohio
Reviewed 12 November 2015

This is an older property but it's comfortable and welcoming to wayward travelers such as myself. After spending twelve hours on the road and arriving later in the evening, I was quite relieved to settle in for the night. The front desk clerk, Trista, was friendly, personable and had a warm, inviting smile. She was exceptionally nice and had a...

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Helpful?
1Thank Noah R
Holly B, Front Office Manager at Candlewood Suites Columbus Airport, responded to this review

Thank you so much for your awesome review! We are very happy that you recognize what a rock star Trista is!! We hope that you return to see us if you are ever in the area!

Cleveland, Ohio
Reviewed 26 October 2015 via mobile

We had a reservation for here on a Saturday night, held by a credit card. When we checked in, we were told that our room was not available. Didn't understand how that was possible, but the only answer we received was that they were overbooked. They offered another room that did not have what we needed, but we took them...

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Helpful?
2Thank bmaver64
Anthony M, Employee at Candlewood Suites Columbus Airport, responded to this review

Thank you so much for taking your time to review your experience. We are very sorry that we fell short in meeting your expectations. This is not an experience that we want our guest to have. Please contact me directly @ holly.brown@ihg.com if you would like to discuss your experience. Again, we apologize for the inconvenience and hope to hear...

Rigby, Idaho
Reviewed 19 October 2015

This is a typical Candlewood Suites, which means there is no pool or breakfast, but you benefit from a small kitchen in every room. My stay here was just one night after arriving at CMH. I was not recognized as a Spire Elite and was not provided a room upgrade. The lobby was small and crowded. The hotel wifi was...

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Helpful?
1Thank ajnuff
Management response:

Thank you so much for taking your time to review your experience. We are very sorry that we fell short in meeting your expectations. We will be retraining our front desk staff to give our IHG Rewards members the appropriate recognition that they deserve, we apologize that you were not recognized as a SPIRE member and want you to know...

Irvine, California
Reviewed 15 October 2015

This hotel was only okay. I needed somewhere near the airport to stay, and this was the best available. It was $124 for a basic suite with a kitchenette. Nice that it has a recliner in the room. Overall, it was okay, but only okay. Overpriced for what we got.

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Helpful?
Thank Thundergirl990
Anthony M, Front Office Manager at Candlewood Suites Columbus Airport, responded to this review

Thank you for taking the time to review your stay. We appreciate your feed back and will review your comments with our staff as we rely on you, our valued customer to use your feedback to make us better!

Murfreesboro, Tennessee
Reviewed 9 October 2015

This hotel is just an average 2 star hotel. There is often an absence of a front desk clerk. There is no maid service for a two night stay. The beds sleep ok. There are plenty of towels and the rooms are updated. The kitchen area is adequate and well stocked with dishes. All that said, the hotel is average.

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Helpful?
1Thank Vetskidog
IHGCare, Guest Relations Manager at Candlewood Suites Columbus Airport, responded to this review

Dear Vetskidog, Thank you for taking the time to review your recent stay. Although you only found our hotel at its average best, I highly appreciate your kind feedback. I am very confident that our management will continue to do their best to achieve complete guests satisfaction. Sincerely, Faith R Case Manager IHGCare

Dexter, Maine
Reviewed 4 October 2015

We had to travel for a family funeral to Columbus GA. Many Family members were flying in from out of state, so our cousin booked a bunch of rooms at Staybridge/Candlewood. Much to our relief, not only was this place super clean, the staff was super friendly and helpful. The bed was very comfortable and the rooms were quiet! The...

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Helpful?
Thank sweetjane665
Anthony M, Front Office Manager at Candlewood Suites Columbus Airport, responded to this review

Thank you for taking the time to review your stay. We appreciate your feedback. If ever in the area, we hope to see you again.

Barrington, Illinois
Reviewed 23 September 2015

My wife and I stayed at this hotel on Friday and Saturday nights of a college football weekend. The reservation system was easy and the check-in was smooth, The room was quiet, clean and comfortable. It had all of the amenities that we needed. The parking lot was safe. The downside was that when we returned from the football game...

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Helpful?
1Thank RPS1971
Anthony M, Front Office Manager at Candlewood Suites Columbus Airport, responded to this review

Thank you for taking your time to review your stay. We appreciate your feed back and apologize for not meeting your expectations of daily housekeeping. We hope you will try us out again if ever in the area for an extended period of time.

Sugar Hill, Georgia, United States
Reviewed 14 September 2015

Overall it's ok you get what you pay for. The rooms are very small, They only change liens/towels weekly on your extended stays. The only amenities are weight room,, laundry room and patio with gas grills. Front desk staff very invisible but friendly when you find them. If you are on business and need wifi, I hope you have a...

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Helpful?
1Thank Steve H
Anthony M, Front Office Manager at Candlewood Suites Columbus Airport, responded to this review

Thank you so much for taking your time to review your stay. We hope you choose to stay with us again if you are ever in the area.

Richmond, Ohio
Reviewed 2 September 2015

The facilities were well kept and the staff professional and friendly. We had a fridge, microwave dishwasher and 2 burners in our room. Also a nice comfy recliner next to the bed. The bathroom had a vent too, a must in hotel rooms! It also had a big -little store to buy snacks and supplies.

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Helpful?
Thank sandy50th
Anthony M, Front Office Manager at Candlewood Suites Columbus Airport, responded to this review

Thank you so much for your kind review. We are happy that you enjoyed your stay! We hope to see you again if you return to the area!

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Consider us home at Candlewood Suites Hotel-Columbus Airport. Our Studio and One Bedroom suites have a fully equipped kitchen with amenities such as a full-size refrigerator with an ice maker, 2 burner range, dishwasher, and cooking and eating utensils. Relax in an overstuffed recliner, pop in a movie or listen to your favorite music from our complimentary video and CD library (a VCR/DVD Combo & CD player are provided in your room). Enjoy other complimentary services such as free local calls and high speed Internet access. Visit our on-site 24 hour convenience store, or work off some stress in our Fitness Center while you do your laundry in our complimentary laundry facility. Please don't forget your pet-we are a pet friendly hotel too (fees apply). We are located near the city's major expressways and just minutes from Port Columbus International Airport, Easton, Downtown Business District, Lucent Technologies, AEP, Ohio State University, Limited Inc., DFAS, DSCC, Ohio State Fairgrounds and German Village. The finest dining, shopping and entertainment are also within minutes. Sign up for our Priority Club Rewards Program during your stay-earn miles or points while you sleep! Whether you are traveling on business or just for fun-we are the hotel for you! ... more   less 

Additional Information about Candlewood Suites Columbus Airport

Address: 590 Taylor Road, Gahanna, OH 43230
Region: United States > Ohio > Gahanna
Price Range: $122 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Columbus Airport 2.5*
Number of rooms: 122
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Also Known As:
Candlewood Suites Columbus Airport Hotel Gahanna
Candlewood Gahanna
Candlewood Suites Gahanna
Gahanna Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Columbus Airport staff and other travellers.
3 questions
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Newark, Ohio, United States
over a year ago
Monterrey, Mexico
over a year ago

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Questions? Get answers from Candlewood Suites Columbus Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Choose 3rd floor”
 of 5 bubbles raymondm524, 9 Jul 2015 | Read review
“Based on my experience, talk to the staff and tell them what you need. They'll do everything in their power to make it work for you.”
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