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Holiday Inn Express Franklin

Hotels.comUSD 106*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Franklin
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95 Reviews from our TripAdvisor Community

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Showing 95: English reviews
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Wheeling, Illinois
Reviewed 1 week ago

Stayed here on a rainy Friday night. Was able to check in early which was nice. Over the next 20 hours I was in and out of the hotel. Each time I came back there was no one at the front desk. Staff was OK, nothing special. Rooms average for HI. every thing was clean and fresh looking. Breakfast was...

Thank MrBill923
Elyria, United States
Reviewed 13 April 2017 via mobile

I have stayed at this hotel numerous times for business and pleasure. Staff is helpful and friendly. Breakfast is good and fresh. Rates are average and rooms are updated. Great water pressure. Only complaint is parking can be limited. Close to highway and plenty of restaurants and shopping near by.

Thank Jim F
About Hotel's Favourite Review
Reviewed 13 April 2017

I am a platinum elite ihg member. I stay often at the Holiday Inns across the country. This property was the first property in which not one staff member had a smile to offer. I am always greeted and thanked as a elite member and this staff did not even acknowledge that I am a member. Disappointing. Coffee was cold...

Thank Kristen B
IHGService, Guest Relations Manager at Holiday Inn Express Franklin, responded to this review

Hi Kristen B, Thanks for sharing feedback and for choosing the Holiday Inn Express and Suites Dayton South Franklin for your lodging needs, we're glad to have hosted an IHG Rewards Club Platinum Elite member. I am pleased to know that you found our rooms and overall upkeep to your liking based on your satisfactory ratings on both areas. On...

Reviewed 8 January 2017

Stayed here for one night (on a Friday) for a gymnastics competition in the area along with the rest of the team. I was surprised that it appeared pretty empty with lots of parking spots to chose from. I reserved a corner room and we were given one on the 3rd floor. Upon arrival we turned on the heat. The...

Thank Darla M
IHGService, Guest Relations Manager at Holiday Inn Express Franklin, responded to this review

Hi Darla M, I appreciate your time letting us know your experience with our property. I would like to say sorry that your stay was inconvenienced at night because of the noise coming the air conditioning unit. It was not our intention to make you feel uncomfortable during your visit. In addition, I regret to know that we fell short...

Reviewed 3 January 2017 via mobile

My wife and I stayed here on New Years Eve. The room was very clean and comfortable. The cleaning staff does a wonderful job. The hotel is close to restaurants and shopping. The reception staff was helpful and courteous. I would definitely stay here again.

Thank Paul G
Saint Thomas, Canada
Reviewed 16 December 2016

Very nice, recently renovated, clean facility. Room spacious and tidy, Friendly and helpful staff. A selection of cold (fruits, cereal, milk, yogurt) and hot items (bacon, sausage, eggs and fresh pastry) for breakfast. Highly recommended.

Thank Zoltan K
Reviewed 3 November 2016

It seemed as if there were some longer term tenants at this property but at 10pm it was a very quiet hotel. Very convenient to I-75, a 35 minute drive away from DAY Dayton airport. Hotel room could use some updating but was clean and bed was comfortable.

Thank SweetWillie
New Orleans
Reviewed 29 October 2016 via mobile

About what you would expect from a Holiday Inn Express. Clean rooms, comfortable beds. The staff at this location however leave something to be desired. They are not very friendly and seem to be annoyed to help you.

Thank Merenberg
IHGService, Guest Relations Manager at Holiday Inn Express Franklin, responded to this review

Dear Merenberg, Thank you for your thoughts about your stay at our Holiday Inn Express & Suites Franklin, OH. We are pleased to know that we met your expectations with regards to the comfort and cleanliness of our rooms. However, we would like to apologize that you found the service rendered by our staff to be unfavorable. We assure you...

Burlington, Canada
Reviewed 27 October 2016

If you're looking for a warm welcome, it won't be here. When I called 3 months prior to our arrival they couldn't care less because they claimed to be "busy" at our arrival date (October 19). I guess they had the hotel FULL of Spire Elite members ha ha ha. In any event, the room was fine. I just looked...

IHGService, Guest Relations Manager at Holiday Inn Express Franklin, responded to this review

Dear PROSCALER, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer to our guests. Thank you for...

Reviewed 16 October 2016 via mobile

My husband and I attended a conference in the Cincinnati area. This hotel was about 15 minutes from everything. Perfect location away from the hustle and bustle but tons of restaurants, shopping and fun within a short drive. The hotel was clean and check in was easy. Nothing extraordinary jumps out about this hotel, but it was a clean, well...

Thank Laurel D

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04/06/2017 05/06/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our wonderful Holiday Inn Express & Suites Franklin/Springboro, Ohio hotel named after Benjamin Franklin is conveniently located off I-75 at exit 38 (SR-73). We are 30 miles from James M. Cox Dayton International Airport (DAY) and 50 miles from Cincinnati Northern Kentucky International Airport (CVG). We are conveniently located near several corporations: Dayton Daily News, Lexis-Nexis, Faurecia, Pioneer Automotive, Braden Sutphin Ink & AK Steel. We are easily accessible to shopping at the Dayton Mall, fun and recreation of King's Island, The Beach Waterpark and Caesar s Creek State Park and entertainment at LaComedia Dinner Theatre. Our Holiday Inn Express & Suites Franklin, Ohio hotel offers spacious and luxurious guest rooms. Keep in touch with your office or home with complimentary wired/wireless HSIA. Stay productive working from our over-sized desk and comfortable ergonomic desk chair. Enjoy viewing your favorite TV programs on our 32 HDTV. Our 24-hour fitness center includes a modern elliptical machine, 2 treadmills and a stationary bicycle so you may keep up your fitness routine away from home. Daily we offer a complimentary hot breakfast buffet, featuring our signature cinnamon rolls! We also provide a complimentary 24-hour business center and a refreshing heated indoor pool. We look forward to welcoming you to the Holiday Inn Express & Suites Franklin / Springboro, OH hotel. ... more   less 

Additional Information about Holiday Inn Express Franklin

Address: 851 Commerce Center Dr, Franklin, OH 45005-7211
Region: United States > Ohio > Warren County > Franklin
Price Range: $137 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Franklin 2.5*
Number of rooms: 83
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Also Known As:
Holiday Inn Express Franklin Hotel Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Franklin staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one on the top floor, check your ac/heater in the room for noise.”
darlam2017, 8 Jan 2017 | Read review
“Top floor quietest.”
Traveler19204, 3 Sep 2016 | Read review
“Room 423 was quite.”
JohnnyB88, 28 Jun 2016 | Read review
“This property only has one elevator. We had to wait for it several times.”
copterpilot68, 19 Oct 2015 | Read review
“Go somewhere else!”
PCWhite9178, 11 Oct 2015 | Read review
5 of 5
USD 106* /night
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