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BEST WESTERN PLUS Dayton Northwest

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BEST WESTERN PLUS Dayton Northwest
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310 Reviews from our TripAdvisor Community

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Showing 309: English reviews
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Fort Wayne, Indiana
Reviewed yesterday NEW

Ice machine only available on one floor of hotel. No vending machines; just a few candy bars at the front desk for $2 each (cash only). Housekeeping came in the room before I checked out, just because she saw me taking some things to the car. She threw away my coffee and fresh fruit I'd just purchased. Never offered to...

Review collected in partnership with Best Western
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Helpful?
Thank 53geraldinew
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 July 2016

Excellent customer service is what we were served at this Best Western hotel. Our flight was canceled Sunday evening and we were unfamiliar with hotels near the Dayton International Airport. So, at the recommendation of the airline agent at the counter, we reserved a room at the Best Western Plus Dayton Northwest. It turned out to be an excellent choice....

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1Thank jrayb518
About Hotel's Favourite Review
Teresa W, Manager at BEST WESTERN PLUS Dayton Northwest, responded to this review

Thank you for taking the time out of your day to write an excellent review regarding your stay with us. We are happy that you enjoyed our clean, comfortable and very quiet rooms with the full hot breakfast. We know cancelled flights can make for an extremely frustrating evening but we are happy that we were able to accommodate you...

North Carolina
Reviewed 6 days ago NEWvia mobile

My stay was simply amazing! Mary took excellent care of me from the moment I walked in the door. There was a minor issue but the hotel manager Theresa handled it with no problem and Yolanda made me breakfast that was so good that I thought I was in my moms kitchen the food was definitely made with love! I...

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Helpful?
Thank girlygirl1223
Teresa W, General Manager at BEST WESTERN PLUS Dayton Northwest, responded to this review

girlygirl1223, Thank you for the excellent review regarding your recent stay with us! It's great to hear that you had an amazing stay. Mary is always friendly, welcoming and helpful and I am happy to hear that she took excellent care of you and that Yolanda's breakfast was good. We pride ourselves on customer satisfaction and hope that every guest...

Mascoutah
Reviewed 6 days ago NEW

I was satisfied with the employees, service and cleanliness of room and lobby. I would stay at this motel again if I am in the area. There was not noise that kept us awake. I would recommend this motel to anyone who were traveling in this area.

Review collected in partnership with Best Western
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Thank dorthym269
Dayton, Ohio
Reviewed 1 week ago via mobile

We spent three nights at this location. The staff were all very friendly and respectful. Very clean room and lobby/breakfast area. The breakfast was included and was very good with a nice variety each day.. we will definitely stay again if the need arises.

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Thank sandyhoff91
Teresa W, General Manager at BEST WESTERN PLUS Dayton Northwest, responded to this review

sandyhoff91, Thank you for taking the time out of your busy day to write an excellent review! I am glad you enjoyed your stay with us. We recently updated our breakfast and we are happy that you enjoyed the variety. We pride ourselves on making every guest experience an enjoyable one with great customer service, friendly and knowledgeable staff and...

Miami, Florida
Reviewed 2 weeks ago

Very close to Dayton Airport. It has a shuttle to airport and if you stay there you can leave your car take shuttle to airport and get car when you return. Have stayed there often and will do so again. Very close to Company 7 BBQ which has great food.

Review collected in partnership with Best Western
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1Thank robertsK7276IU
Kingsport, Tennessee
Reviewed 3 weeks ago

Excellent Service, Mary at the front desk knows a thing or two about customer service, she knows you by first name and makes you feel at home. Breakfast is above average. Hotel is clean, eateries are close to the properties.

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1Thank johnbolus
Teresa W, General Manager at BEST WESTERN PLUS Dayton Northwest, responded to this review

John, Thank you so much for your excellent review! I am very pleased that you found our customer service was excellent, and that Mary was able to make you feel at home, and that the hot breakfast was above average. We pride ourselves on customer service, cleanliness and making each guest feel like part of our family. We will miss...

Apex, North Carolina
Reviewed 3 weeks ago

Ok place like rest of the BW hotels same old breakfast and nothing special. there are lot of other choice at this exit near the airport so do your research before booking your hotel room. rooms are average and service is average.

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Thank busstrip2016
Reviewed 4 weeks ago via mobile

I will definitely stay at this property again. Staff went out of their way to accommodate, FANTASTIC customer service! The rooms were nice, comfortable, quiet and in a safe area. The breakfast was GREAT! Hard workers and food tasted wonderful! Thank you for a great overnight stay!!

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Thank Karen T
Teresa W, Manager at BEST WESTERN PLUS Dayton Northwest, responded to this review

Karen T, Thank you for the excellent review! I am delighted to hear that the staff went out of their way to accommodate you and that you experienced fantastic customer service. We pride ourselves on great customer service and our additions to our breakfast make for a wonderful start to your morning. Again, thank you for taking the time out...

Scottsdale, Arizona
Reviewed 4 weeks ago

Mary at the front desk have exemplified customer service by always finding a solution to every problem and going above and beyond whenever possible. For example Mary offered to put my laundry in one of the hotel machines and when I went down to pick it up I was delighted to see she had folded my t shirts and hung...

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1Thank jshall724
Teresa W, Manager at BEST WESTERN PLUS Dayton Northwest, responded to this review

jshall724 Thank you for your excellent review! Thank you for the compliments regarding Mary and her excellent customer service. I am happy that we were able to accommodate you to do your laundry. All of you that are here for training are like family and we will miss each of you when your training is completed.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN PLUS Dayton Northwest

Address: 20 Rockridge Rd, Englewood, OH 45322-2710
Region: United States > Ohio > Englewood
Price Range: $121 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Dayton Northwest 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Best Western Plus Dayton Northwest Hotel Englewood
Best Western Englewood
Englewood Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Dayton Northwest staff and other travellers.
2 questions
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Victor, New York
10 months ago
Burlington, Vermont

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Questions? Get answers from BEST WESTERN PLUS Dayton Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Backside of the hotel is more quite.”
johnbolus, 2 Apr 2017 | Read review
“In all my stays I don't know of a bad room in this hotel.”
swalk1, 25 Mar 2017 | Read review
“Rooms on the upper floor are quieter. There can be parking lot noise on the 1st floor.”
Karstarter, 7 Jan 2017 | Read review
“the lower down you are in the hotel, the slower the extractor fans work! 3rd floor, 4 showers turned into a sauna ... just saying x”
688groovy, 14 Aug 2016 | Read review
“Away from the expressway side.”
mother15, 31 Jul 2016 | Read review
5 of 5