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Hilton Garden Inn Columbus Dublin

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#9 of 22 Hotels in Dublin
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Columbus Dublin
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423 Reviews from our TripAdvisor Community

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Showing 422: English reviews
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Medina, Ohio
Reviewed 3 days ago NEW

Only listed cleanliness as a three as my room should have been cleaned a little better before I arrived (shower). The room I stayed in could use a touch up of paint or update. Overall it was a good experience.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lorigF7530CX
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

This is a fairly new property and is clean and well kept. The rooms are extremely comfortable and clean. Mini fridges, microwaves, and coffee makers in the rooms are great. The common areas are clean and while I didn't eat in the dining area, it is clean and inviting. The fitness room is functional, not great, but certainly not bad.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kelly D
About Hotel's Favourite Review
Management response:

Kelly, We appreciate the feedback you have provided regarding your recent stay and are so happy you had a great stay in our clean, comfortable hotel. This is a pleasure to be able to reward the team for their hard work by passing on your comments. We hope to see you again very soon.

Massillom, United States
Reviewed 3 days ago NEW

This Hilton has great customer service from wonderful staff. always very helpful. The hotel is in a great location and maintained well. The restaurant and breakfast options are great and quality of food is very good. The pool and exercise area is clean and well maintained

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Helpful?
Thank Chanin M
Hurricane, West Virginia
Reviewed 2 weeks ago

Room was not tended to in 2 days. Sheets, towels, bathroom, etc. When I wanted to express my concern, I was treated poorly by staff. She seemed bothered by my complaints and told me "Sometimes we miss rooms." " We were really busy this weekend."

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank codyp839
Management response:

Cody, I had responded to you on another channel and I do sincerely apologize for the concerns with your recent stay.

Lloydminster, Canada
Reviewed 3 weeks ago

This property is poorly maintained, with some amenities not functional and room cleanliness spotty, at best. Too bad, great location and the outside of the building and lobby might trick you into thinking...Nice Place.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mully19
Management response:

I am disappointed to read that your stay was not up to your expectation. I was hoping to have more details on what we could have done better so that we can correct and improve. We hope that you will provide us the opportunity to be your hotel choice again.

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 4 weeks ago via mobile

As a family, it is a main priority to stay at a hotel with a pool. After a day of sightseeing, it is a nice way to wind down at the end of the day. UNLESS there is a swim school being held at the hotel. No seats available anywhere, kids everywhere, and my children being too conscientious about swimming...

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Helpful?
2Thank A TripAdvisor Member
Management response:

I am sorry that the pool had others using it at the same time your family was there. From what I gather when I investigated was that there were 9 others using the pool besides your family. I assure you we care about each of our guests experience.

Napoleon, Ohio
Reviewed 15 March 2017

Have always had a good experience at this hotel. No complaints room was very clean. Staff friendly. Coffee was good. Only complaint was noise from room above us. Not really anything that can be done about that that I know of. One of those things

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank stephenkB5062IE
Management response:

Stephen, Thank you for being a repeat guest of our hotel. It is a pleasure to be able to pass on your feedback to our team and we look forward to your next visit.

Charleston, West Virginia, United States
Reviewed 1 March 2017

Very clean, comfy beds, convenient location for my needs. Convenient parking. The shower water pressure is great. So much better than some hotels I have stayed at. Got to take advantage of the massager feature on the shower head. My husband liked the selection of TV channels.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cheryl A
Management response:

Cheryl, We are so happy that you and your husband had a pleasant stay and our location worked well for your needs. We really enjoyed the feedback about shower water pressure. Have a fantastic day and we hope to see and your husband again soon.

NoneYa, United States
Reviewed 23 February 2017

The hotel is clean, the staff is friendly and helpful. The staff even made (not bought, but made) valentines with chocolate Kisses for every guest on Valentines Day. A nice touch when you have to be away from family during the holiday. I enjoyed having a coffee maker, refrigerator and microwave in my room. A great stay!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Margaret C
Management response:

Margaret, Thank you for your kind words with the extra touch our staff did for Valentines Day, we realize it is difficult to be away and wanted to do a little extra for our guests.

Shelbyville, Tennessee, United States
Reviewed 23 February 2017

staff is very helpful and goes the extra. Room was super clean and breakfast was delicious! there was a track and field team having breakfast and we were served quickly and the staff got us in and out.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lynn P
Management response:

Lynn, Fantastic feedback about your stay, especially about the super clean rooms and even with a team in we provided a great and quick breakfast. We look forward to your next visit.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Garden Inn in Dublin is a premier hotel conveniently located near I-270 and US 33 W. Central to local shopping, dining, major corporations, and attractions such as the Columbus Zoo and Zoombezi Bay, we are just minutes from the Ohio State University! Our unique setting in the heart of Dublin makes us the perfect hotel for both the business and leisure traveler. ... more   less 

Additional Information about Hilton Garden Inn Columbus Dublin

Address: 500 Metro Place North, Dublin, OH 43017
Region: United States > Ohio > Dublin
Price Range: $137 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Columbus Dublin 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus Dublin Hotel Dublin
Hilton Garden Inn Dublin
Hilton Dublin
Dublin Hilton
Hilton Garden Inn Columbus Dublin Ohio
Hotel Style:
#2 Business Hotel in Dublin
#8 Romantic Hotel in Dublin
#11 Family Hotel in Dublin
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Columbus Dublin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to Brenda if you are booking a block or event!”
cbus101516, 29 Oct 2016 | Read review
“Pick any floor except the 3rd floor.”
vincem39, 14 Oct 2016 | Read review
“Ask for a corner room for extra entry way space and to be near vending and ice. Also a little quieter in the corners!”
Laurajean325, 24 Aug 2016 | Read review
“First floor room windows look immediately out into the parking lot”
525cdh, 8 Aug 2016 | Read review
“for quiet sleep ask for a room away from the elevators”
moomoos2013, 29 Jun 2016 | Read review
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