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Baymont Inn & Suites Copley Akron

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#4 of 11 Hotels in Copley
Certificate of Excellence
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Baymont Inn & Suites Copley Akron
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130 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Columbus, Ohio
Reviewed 11 August 2016 via mobile

By far the best hotel I have stayed in! Rooms were spacious, up to date, and very very clean! Front desk was very helpful and I had a great quick check-in for a late arrival! Wifi seemed to work great, Breakfast was the best I've had from a hotel! Will definitely be staying here everytime I'm in the Cleveland/Akron area!

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Helpful?
Thank J7411
Super8_Baymont, General Manager at Baymont Inn & Suites Copley Akron, responded to this review

Dear J7411, Thank you for taking a moment and sharing your experience at the Baymont Inn & Suites - Akron/Copley. We appreciate your comments about our staff, we take great pride in our customer service. We're pleased to hear that you enjoyed our complimentary Wi-Fi, complimentary breakfast, and that we'll get to see you again! The entire team at the...

Asheville, North Carolina
Reviewed 9 August 2016

There was not enough help at the desk but those that were there were friendly. I'm allergic to dust mites and the beds were full of them. The rooms were not well cleaned. It wasn't horrible but I wouldn't go back.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank marycarolk2016
Super8_Baymont, General Manager at Baymont Inn & Suites Copley Akron, responded to this review

Dear marycarolk2016, Thank you for taking the time to share your recent experience with us. I’m sorry that you were not completed satisfied with your stay. Please know that your comments do not go unnoticed, and we will discuss that at our weekly team meeting to see how we can take action on your suggestion. Thank you and we hope...

Chicago, Illinois
Reviewed 2 August 2016

Review collected in partnership with Baymont Inn & Suites
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Thank johnwH297QF
Super8_Baymont, General Manager at Baymont Inn & Suites Copley Akron, responded to this review

Reviewed 22 July 2016 via mobile

Beautiful room, and furniture, very clean, Krysten at front desk was very sweet, and friendly, refreshing to get someone that seems to enjoy their job.. we are here for my husband birthday, going to Cuyohoga Valley national park for the Senic Train ride through the park, lobby is also beautiful where the free continental breakfast is.

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Helpful?
Thank sunpap
Super8_Baymont, General Manager at Baymont Inn & Suites Copley Akron, responded to this review

Dear sunpap, We are very pleased to be a part of your husband's birthday celebration! From the entire team here at the Baymont Inn & Suites - Akron/Copley, and especially from Krysten,thank you for your kind words. We hope that you enjoyed our proximity to all the area attractions, and we welcome you back whenever you find yourself in our...

Jackson, Missouri
Reviewed 19 July 2016

My room was very nice. It was clean when I arrived and they kept it clean while I was there. The bed was very comfortable and the bathroom was nice, too. Everything worked and worked as it was supposed to work. The people who work there are the best. I especially liked Krista and Brandon. I always knew when they...

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Helpful?
Thank E9278NImichael
Super8_Baymont, General Manager at Baymont Inn & Suites Copley Akron, responded to this review

Dear E9278NImichael, We are very pleased to be a preferred partner of the Soap Box Derby, and are even more pleased when we are able to "wow!" one of our mutual guests. From the entire team here at the Baymont Inn & Suites - Akron/Copley, and especially from Brandon and Krysten, we welcome you back whenever you find yourself in...

Brockton, Massachusetts
Reviewed 16 July 2016

You can tell that this hotel was recently remodeled and my how it sparkled! The breakfast was great and the rates were reasonable. I had some issues in the middle of the night and needed assistance from Krista the hotel employee working the best overnight and she was excellent. She provided outstanding customer service and is a real asset to...

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Helpful?
Thank basmith2016
Super8_Baymont, General Manager at Baymont Inn & Suites Copley Akron, responded to this review

Dear basmith2016, Thank you for taking the time to share your comments about your recent stay at the Baymont Inn & Suites in Copley - Akron. We pride ourselves on maintenance and cleanliness (thank you so much for noticing!) so that all of our guests have a pleasant stay. We are sorry to hear that you had an issue, but...

Gainesville, Georgia
Reviewed 14 July 2016

Not really in Copley, but Montrose. We had never stayed at a Baymont Hotel, but for the price, it was worth trying. $75 per night, free sparse Continental breakfast (but what would you expect for the price?). The layout was weird, as half the sprawling building is a Super 8 and the other the Baymont. Our room was very nice,...

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Helpful?
Thank LH2152
Super8_Baymont, General Manager at Baymont Inn & Suites Copley Akron, responded to this review

Dear LH2152, Thank you for taking the time to share your comments about your recent stay at the Baymont Inn & Suites - Akron/Copley. We pride ourselves on maintenance and cleanliness so that all of our guests have a pleasant stay. Our entire team at the Baymont Inn & Suites - Akron/Copley welcome you back the next time you're in...

Charleston, SC
Reviewed 13 July 2016

Last year, my husband and I stayed at the Super8 Copely in Akron and I gave a very positive review. We returned this year and it's a very different story. I called the hotel for a reservation and found the rates had more than doubled. I was given a good discount (Military), booked the room with my credit card and...

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Helpful?
Thank CFCCharleston_SC
Super8_Baymont, General Manager at Baymont Inn & Suites Copley Akron, responded to this review

Dear CFCCharleston_SC, I'm terribly sorry to read about your experience here; please give me a call at the hotel direct 330-666-5050 and ask to speak to Kris. I would like to discuss your experience with you in more detail. Thank you, Kris, GM

Mount Vernon
Reviewed 11 July 2016

Review collected in partnership with Baymont Inn & Suites
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Thank Scott T
Super8_Baymont, General Manager at Baymont Inn & Suites Copley Akron, responded to this review

Freeport, United States
Reviewed 10 July 2016

A flawed hotel with potential. Check-in took over 30 minutes despite we were the only two checking in. Our Suite 101, was a corner suite with the exercise room attached to the headboard of our bed. Not too much chance to sleep. Staff were not friendly were wise to not ask how our stay was during checkout. Tile broken and...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Steven C
Super8_Baymont, General Manager at Baymont Inn & Suites Copley Akron, responded to this review

Dear Steven C, Thank you for taking the time to share your comments about your recent stay at the Baymont Inn & Suites in Copley - Akron. We pride ourselves on customer service, maintenance and cleanliness so that all of our guests have a pleasant stay. I'm sorry to hear that we fell short in those aspirations. Please give me...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy our signature hometown hospitality at the Baymont Inn & Suites. Our on-site fitness center will help you maintain your workout regimen. Enjoy our free Wi-Fi Internet access and free continental breakfast too. Guest rooms and suites feature desk, iron, ironing board, hair dryer, coffeemaker, microwave, mini refrigerator and flat screen HDTV. ... more   less 

Additional Information about Baymont Inn & Suites Copley Akron

Address: 130 Montrose West Avenue, Building A, Copley, OH 44321-1372 (Formerly Comfort Inn West)
Region: United States > Ohio > Copley
Price Range: $102 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Copley Akron 2*
Number of rooms: 62
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Also Known As:
Comfort Inn West Hotel Akron
Comfort Inn Akron
Akron Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Copley Akron staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Baymont Inn & Suites Copley Akron staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a king room with jacuzzi in it.”
 of 5 bubbles angelao309, 27 Jan 2017 | Read review
“I have stayed in several rooms and they were all about the same. I think you will be satisfied, regardless of the room you choose.”
 of 5 bubbles E9278NImichael, 18 Jul 2016 | Read review
“Some upper rooms have windows that slide open.”
 of 5 bubbles LH2152, 14 Jul 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles CFCCharleston_SC, 12 Jul 2016 | Read review
“Our room # 220 was so very nice. And the price was just right!”
 of 5 bubbles lettdon7, 21 Jun 2016 | Read review
5 of 5