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Extended Stay America - Akron - Copley - East

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Room & Suite (21)
Dining (1)
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent48%
  • Very good37%
  • Average5%
  • Poor5%
  • Terrible5%
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free High Speed Internet (WiFi)
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Room features
Kitchenette
Non-Smoking Rooms
Suites
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Quaint
Budget
HOTEL CLASS
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Reviews(19)
Traveller rating
  • 9
  • 7
  • 1
  • 1
  • 1
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Will Cruz
Medina, Ohio
20
Reviewed 4 weeks agovia mobile
This place was honestly mediocre. The service is terrible, rarely anyone at the desk you have to shout for someone or ring the phone to get an answer. There's no oven in the east location. Lastly there was a party nextdoor that was unruly from 9PM until midnight. I made a complaint to the front desk but it took them 2 hours to get them to shut it down. Take your money elsewhere, you won't sleep well.
Thank Will Cruz
Response from 00esa, Manager at Extended Stay America - Akron - Copley - East
Responded 4 weeks ago
Will, we cannot apologize enough for the poor service you received during your stay with us. Your comments have been shared with our team to be sure we meet the high standards you expect from our brand every single stay. We are committed to making sure we do not repeat what you experienced. Please consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management
fritzbea
Florida
10
Reviewed 23 Oct. 2018via mobile
Great...very clean, friendly staff...2 areas of disappointment...disabled limited access rooms were a great distance from elevator! Extremely limited TV channels...mostly sports and QVC....not even the weather channel! However I would hardly recommend this facility...management..please improve the two previous points!
Thank fritzbea
Response from 00esa, Manager at Extended Stay America - Akron - Copley - East
Responded 23 Oct. 2018
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodation and had a pleasant stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
TravelFamMom1
Cleveland, Ohio
30
Reviewed 28 Aug. 2018via mobile
We love staying here whenever we have the chance. Front desk staff is nice and accommodating.

The rooms are large, clean and well priced. They have pet friendly rooms. Breakfast selection is nice. Laundry rooms are clean.

The gym is across the street and that could use some help. It was stuffy and small.

Thank TravelFamMom1
Response from 00esa, Manager at Extended Stay America - Akron - Copley - East
Responded 29 Aug. 2018
Thank you for making Extended Stay America your home away from home. We are glad to know you enjoyed each and every aspect of our hotel and had a great stay with us once more. It was a pleasure having you as our guest, and we look forward to your return visit. Sincerely, Hotel Management
lcherniwchan
Rockford, Illinois
10
Reviewed 8 Jul. 2018
From the front desk clerk to the maid, I haven't encountered this nice a staff north of the Mason-Dixon line. Also, the room was clean and quiet, plus inexpensive. I would definitely stay there again. A bonus--we could see the fireworks from our motel windows.
Thank lcherniwchan
Response from 00esa, Manager at Extended Stay America - Akron - Copley - East
Responded 8 Jul. 2018
Thank you for the positive review and for taking time to recognize our hotel. We are delighted to know you enjoyed the fireworks and that you also appreciated the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you both back to the Extended Stay America. Sincerely, Hotel Management
Geoffrey R
10
Reviewed 2 Jul. 2018via mobile
I was on my way from Texas to Pennsylvania when I stopped at this hotel for the night. From arrival to departure the staff were friendly and helpful. The room was clean and well maintained. The hotel is located near shopping, restaurants, and a theater. I wish I could have stayed longer.
Thank Geoffrey R
Response from 00esa, Manager at Extended Stay America - Akron - Copley - East
Responded 2 Jul. 2018
Geoffrey, thank you for rewarding Extended Stay America with your wonderful review. It feels so good to know you were happy with the comfort of your well-appointed room and enjoyed the courteous service provided by our staff. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
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Room Tips
"If you want to stay near Akron, but want a quiet atmosphere with a kitchen, this is a great choice."
lcherniwchan
8 Jul. 2018
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"The WIFI is also bare bones (check email only) unless you upgrade to cable."
havepetwilltravel
15 Jun. 2016
Read review
PRICE RANGE
USD 70 - USD 88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay copleycopley extended stayextended stay america copley
LOCATION
United StatesOhioCopley
NUMBER OF ROOMS
95
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