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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
The facility is getting to be in desperate need of refurbishment. Carpets are stained, the desk chair was broken, the room smelled dusty, and the bathroom counter was busted creating a sharp edge. The bed was comfy though.
Don't waste a penny on the concierge...More
Response from Kollin H, Front Office Manager at Sheraton Suites ColumbusResponded 5 days ago
Thank you for your feedback. I want to apologize that we fell short of your expectations when you stayed with us recently. Here at the Sheraton Suites we strive to exceed expectations. We are preparing to undergo a renovation which is starting within the next...More
Stayed overnight in a king with a pullout sofa. It was 4 of us; two adults and two children aged 10 and 11. Not one problem or hiccup all the way from booking to checkout. Rooms are very well done and were different from any...More
We stayed over Labor Day weekend. The hotel was hosting some very large events, so things were often chaotic. They seemed a bit understaffed for the amount of guests. Our room was pretty spacious and clean, but is due for renovation. Our room rate was...More
Thank Mark S
Management response:Responded 6 days ago
Thank you for your feedback and I would like to apologize that we fell short of your expectations. Yes, we will be starting a renovation soon and we would love to have you back. Please consider staying with us again soon.
We stayed at the Sheraton Suites for a football weekend. The hotel is very clean. The staff were professional and helpful. The location is convenient, with plenty of restaurants in the immediate area. I highly recommend this hotel to anyone staying in the area.
I booked this through aeroplan rewards point. When I checked-in they said there is a booking but no pre-payment was made. This the first time that happen to me for aeroplan. I have no choice but pay for my rooms. I have should booked a...More
Thank Jun D
Management response:Responded 1 week ago
Thank you for your feedback and I would like to apologize for the inconveniences that you experienced while staying with us. We strive to exceed expectations and it looks like we fell short this time. This has been brought to the attention of the front...More
USD 113 - USD 197 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#45 Business Hotel in Columbus
Non-Smoking Rooms ,
Number of rooms
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Response from Materialgrl | Reviewed this property |
We stay here every month. We were told they had massive leak and were only replacing some hallway wings if that. If only the hallway carpets were pulled entirely. This hotel is so sound and quite and I love the layout! You... More
We stay here every month. We were told they had massive leak and were only replacing some hallway wings if that. If only the hallway carpets were pulled entirely. This hotel is so sound and quite and I love the layout! You cannot beat it.
Dear Janet D,
Thank you for your question. The answer is yes with some restrictions. The hotel does allow dogs and cats. There is no fee unless there is damage done to the hotel or your pet causes a disturbance with other... More
Dear Janet D,
Thank you for your question. The answer is yes with some restrictions. The hotel does allow dogs and cats. There is no fee unless there is damage done to the hotel or your pet causes a disturbance with other guests that result in the hotel refunding money. In this case you are responsible for the money refunded. In addition, there can be no more than two pets per room, no pet may be over 45 pounds and they cannot be left unattended at any time (even if in a crate). You will need to fill out our pet release/contract. Pets are not allowed in any food or pool area.
We hope this answered all your questions. If not please let us know.
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"Rooms on the 9th floor are better, look for the new renovated room wihtin a year"