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Sheraton Suites Columbus

Traveller (143)
Room & Suite (59)
Dining (3)

About

Location
Cleanliness
Service
Value
Sheraton Suites Columbus is a convenient hotel in Columbus, Ohio located close to Columbus International Airport, off Interstate 270 and Route 23, and near attractions such as the #1 rated Columbus Zoo and Aquarium, COSI, and the Ohio Theatre.
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Property amenities
Pool
Room service
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals

Location

Full view
48Car recommended
Grade: 48 out of 100
30Restaurantswithin 1 km
3Attractionswithin 1 km
667Reviews
144Photos
3Q+A
90Room tips
Traveller rating
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Popular mentions
Nice accommodations in the suite. The restaurant leaves something to be desired but there are a lot of restaurants in the immediate vicinity to take up that slack.The bathroom is getting a little old compared to other similar hotels but it still is a good value.
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Response from StuartW2323, General Manager at Sheraton Suites Columbus
Responded 3 days ago
Tough2PleaseMe: Thank you for you kind review. We hope to have the pleasure to serve you again in the near future.
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I stayed here for two nights this week. The heating system is on overdrive for all rooms and when I walked into my room (room 322) there was not only a musty smell coming from the bathroom but the room was 90 degrees with no air conditioning. I was told by the room service
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Response from StuartW2323, General Manager at Sheraton Suites Columbus
Responded 1 week ago
Thank you for your feedback. I would like to apologize for your experience that you had here with us. We are getting ready for a total renovation of the entire hotel, I hope once we are complete you can give us another chance to serve you to your expectations. Stuart Ward General Manager
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Checked in to a 90 degree room, turned heat off before we left for dinner and air on. Came back 4 hours later, room still at a solid 80 degrees. Elevator did not work, had to use the service elevator. Loud group partying at 9:30 in lobby/pool area. Figured out we could open
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Response from StuartW2323, General Manager at Sheraton Suites Columbus
Responded 4 weeks ago
Just don’t: I really appreciate you honest feedback. I sincerely apologize for the experience you had at the Sheraton Suites. I am aware of the ongoing problems, and I assure you I am addressing them. I recently took over this property and change is on the horizon. We are about to go under a entire hotel renovation next month and hope when all said and done you will give us another chance to serve you.
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In need of a "face lift", but attentive staff and over-sized rooms (suites) made this a most enjoyable stay. With a little attention (like cleaning up trash in the parking lot...daily), this could be a real "gem" in the Crossroads area of North Columbus. It has all the
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Response from Cruiser44313600829, Front End Supervisor at Sheraton Suites Columbus
Responded 6 Feb. 2019
Thank you for taking the time to share your recent experience at the Sheraton Suites Columbus with us. As part of our continued commitment to renew our property décor, we apologize for any inconvenience our recent pre-transformation may have caused. Redefining the Sheraton Hotel, will elevate the guest experience so we can continue to create new memories with valued guests like you. Once again, sorry for any inconvenience this transformation may have caused and we hope to reveal our refreshed hotel with you, whenever your travels bring you back to Columbus.
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I am a die-hard SPG (now Marriott) customer and usually never have problems at Sheraton properties aside from some of the aging decor at the Suites. However over the past few months, this Sheraton Suites has just proven me wrong: - checking in and getting an occupied room -
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Response from Cruiser44313600829, Front desk supervisor at Sheraton Suites Columbus
Responded 4 Feb. 2019
Thank you for taking the time to share your recent experience at the Sheraton Suites Columbus with us. As part of our continued commitment to renew our property décor, we apologize for any inconvenience our recent pre-transformation may have caused. Redefining the Sheraton Hotel, will elevate the guest experience so we can continue to create new memories with valued guests like you. Once again, sorry for any inconvenience this transformation may have caused and we hope to reveal our refreshed hotel with you, whenever your travels bring you back to Columbus.
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All photosTravellerRoom & SuiteDining Pool & Beach
Bathroom
Bedroom with French doors for added privacy
The view kid of tells the whole story
Not even an empty box
Hasn't been dusted in probably years
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12345612
im going nexgt week, but i did hear its all new staff!
0 votes
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Is the WiFi free or not? I keep reading conflicting reviews.
Sorry, Not sure.
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are pets allowed? deposit or a fee?
Dear Janet D, Thank you for your question. The answer is yes with some restrictions. The hotel does allow dogs and cats. There is no fee unless there is damage done to the hotel or your pet causes a disturbance with other guests that result in the hotel refunding money. In this case you are responsible for the money refunded. In addition, there can be no more than two pets per room, no pet may be over 45 pounds and they cannot be left unattended at any time (even if in a crate). You will need to fill out our pet release/contract. Pets are not allowed in any food or pool area. We hope this answered all your questions. If not please let us know. Safe travels!
1 vote
"Just don't stay here"
"Seek accommodations at another hotel"
"Choose higher floors. You can see awesome sunsets the higher you are."
"Higher Floors seem quieter"
"Do Not do Upgrade"
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12345618
PRICE RANGE
USD 106 - USD 202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton suites columbus hotel columbussheraton columbus hotelcolumbus sheraton
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
261
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