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All reviews french doors outdoor pool living room movie theater the club lounge starbucks coffee breakfast buffet sitting area bit dated front desk staff hot tub stayed here for one night great room fitness center hotel restaurant business center very nice hotel
The entire place was dated, badly need of renovations. Their FB says they have update rooms, I must not have gotten one. This is akin to the past Sheratons I've stayed at. I'd probably stay at some of the nicer more modern hotels in the...More
Response from Cruiser44313600829, Manager at Sheraton Suites ColumbusResponded 4 days ago
Thank you for taking the time to share your recent experience at the Sheraton Suites Columbus with us.
As part of our continued commitment to renew our property décor, we are pleased to announce starting the first part of the year we will start our...More
If you are looking for the Ritz keep on looking. If you are looking for a safe clean and dependable hotel then this is your place. The staff is great the room are a bit dated but very comfortable. The pools and hot tube are...More
Thank Steve B
Response from Sarah K, Manager at Sheraton Suites ColumbusResponded 2 September 2018
Thank you Steve B, for choosing to stay with us at the Sheraton Suites Columbus. Thank you for being a loyal guest here and recognizing the staff!
We hope to see you again next time your travels bring you to Columbus.
I was locked out of my room from 8PM to 8AM the next morning. Apparently the battery on my door died. The staff were rude and had no concern for my situation. The manager gave me nothing but attitude. I was unable to access my...More
We checked in around 7:00pm on November 2nd. Once we had our keys we headed to the room. The room they gave us was occupied by Jason from Worthington Industries as we could tell by his name on an envelope on the desk. Suitcase in...More
I came to the hotel around 4pm on the 5th of October to checkin to my room. I was to have a club room and club floor privileges. I go up to the desk and the young lady ask my name and I told her....More
Response from Cruiser44313600829, Guest Relations Manager at Sheraton Suites ColumbusResponded 1 week ago
Dear Ms Davis,
Thank you for choosing to stay at the Sheraton Suites Columbus and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More
Sheraton Suites Columbus is a convenient hotel in Columbus, Ohio located close to Columbus International Airport, off Interstate 270 and Route 23, and near attractions such as the #1 rated Columbus Zoo and …MoreAquarium, COSI, and the Ohio Theatre. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Dear Janet D,
Thank you for your question. The answer is yes with some restrictions. The hotel does allow dogs and cats. There is no fee unless there is damage done to the hotel or your pet causes a disturbance with other... More
Dear Janet D,
Thank you for your question. The answer is yes with some restrictions. The hotel does allow dogs and cats. There is no fee unless there is damage done to the hotel or your pet causes a disturbance with other guests that result in the hotel refunding money. In this case you are responsible for the money refunded. In addition, there can be no more than two pets per room, no pet may be over 45 pounds and they cannot be left unattended at any time (even if in a crate). You will need to fill out our pet release/contract. Pets are not allowed in any food or pool area.
We hope this answered all your questions. If not please let us know.