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Holiday Inn Columbus Downtown Capital Square

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Holiday Inn Columbus Downtown Capital Square
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292 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Reviewed 17 December 2014

The rooms were very nice and clean, everyone was so nice , especially Kenneth who not only was our waiter but was always great with directions and helping us find our way around townwas. All the staff was so pleasant. Plus my daughter really enjoyed the heated pool. Will definitely recommend.

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Helpful?
Thank wellssteph
Tom F, Front Office Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Thank you for staying at our Holiday Inn Downtown Columbus Capitol Square. We appreciate you taking the time to give us a review and tell us how your stay was. Thank you for your kind words about the staff and Kenneth. I will be forwarding your feedback along to department heads for review and staff appreciation. Sincerely, -Elizabeth

Blue Ash, Ohio
Reviewed 18 November 2014

We had a lovely updated room and enjoyed a tasty dinner in the restaurant. Employees were both friendly and helpful. The bathroom was small, but had a granite counter tops and interesting towel racks. An enjoyable stay.

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Helpful?
Thank Betty M
Lagrange, Ohio
Reviewed 12 November 2014

I had to stay here for 2 nights. Some of us come to Columbus annually for the work-related convention (the Ohio School Boards Association) that is held in the Convention Center. Unfortunately, the rooms in the good hotels were sold out and we were stuck with this facility as the consolation prize. Located directly across the street from a Greyhound...

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Helpful?
1Thank GD0109
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear GD0109, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are glad to hear you found our employees helpful and the rooms clean. However, we regret letting you down on some...

travelpiot65
Reviewed 11 November 2014 via mobile

We stay here for business and I have no choice at that so I try to be as objective as I can. This place is very 1980 s with outdated furniture wallpaper and carpeting. The bathrooms are extremely small but I guess if you're looking for a very average place to stay this is it. The lobby and downstairs area...

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Helpful?
Thank travelpilot65
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear travelpilot65, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable we fell short of your expectations this particular day. Please be assured that all comments are acted upon and used to improve the products and service we provide to...

Colorado Springs, Colorado, United States
Reviewed 2 November 2014

This hotel gives fabulous rate to families with a patient at Grant Hospital which is just a block away. They could take advantage and charge for the convenience but instead they do the right thing and help us. Staff is super helpful and friendly. Not gourmet but nice dining room with super helpful staff.

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1Thank Kendra H
Washington DC, District of Columbia
Reviewed 26 October 2014 via mobile

I stayed at the holiday inn for a business trip and the check in was quick basic services were good. However the hotel itself was run down it needs some mantience I stayed in 314 and the bathroom door trim looked like it was falling apart. For work it was doable because it was a quick sleep but I wouldn't...

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Helpful?
Thank melissa a
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear melissa a, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry for falling short of your expectations. We have taken note of your comments regarding the bathroom...

Mentor, Ohio
Reviewed 29 September 2014

This review is especially for those considering a stay at this hotel while a family member is in Grant Medical Center. I stayed here for 7 days while my mother had heart valve surgery and during her recovery. It is conveniently located only a block and a half from the hospital and is in a safe area full of state,...

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Helpful?
Thank SallieK
Arles, France
Reviewed 25 September 2014

I arrived early morning and had no problems and no additional charges with early check-in. My room had only necessary things (no fridge and microwave oven) but was clean and ready to live. WiFi is free and with a good speed. The breakfast costs additional money but very well served and waiters are hospitable always even you are late. The...

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Thank Varvara P
Reviewed 11 September 2014

Usually when I stay in Columbus I stay in the Arena District. But as I was running the Cap City Half and it started and finished at the Columbus Commons this hotel was only 2 blocks from the start and finish. The hotel is nice. The room was spacious and clean. The employees were very friendly and helpful. After the...

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1Thank kellyspiel
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear kellyspiel, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and location of the hotel. The feedback we receive...

Chicago, Illinois
Reviewed 30 August 2014

Being Downtown is about the best thing going for this property and yet the closest business appears to be the Greyhound Bus Depot and some less than ideal characters that loiter around that. Close enough to the Capital and a couple of blocks to other destinations but not ideal. The room was spartanly furnished and the shower reeked of 19080's...

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Helpful?
1Thank Bryan Y
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear Bryan Y, Thank you for writing a review about your recent stay with us. I am glad to read that you liked the air conditioning unit in the room you received. I am sorry you did not find the hotel location convenient for your needs and apologize for any inconvenience you have experienced caused by the bathroom facility. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to Port Columbus International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more   less 

Additional Information about Holiday Inn Columbus Downtown Capital Square

Address: 175 East Town St, Columbus, OH 43215
Region: United States > Ohio > Columbus
Price Range: $171 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbus Downtown Capital Square 3*
Number of rooms: 240
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Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn
Holiday Inn Columbus Downtown Capital Square Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Columbus Downtown Capital Square staff and other travellers.
7 questions
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north olmsted, ohio
Lima, Ohio
2 months ago
Sandusky, Ohio

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Questions? Get answers from Holiday Inn Columbus Downtown Capital Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had an upper-floor room, it was quiet and across from vending machines. Didn't notice if minibar fridges have room for own water.”
 of 5 bubbles 361pennyw, 1 Jan 2017 | Read review
“Stayed on the 4th floor and no good views here. Maybe a higher floor would have a view.”
 of 5 bubbles gikki409, 6 Dec 2016 | Read review
“downtown holiday inn, pretty close to the airport”
 of 5 bubbles ChristyS6, 8 Nov 2016 | Read review
“Room facing the Ohio State House on a high floor and away from the elevators”
 of 5 bubbles timv966, 3 Nov 2016 | Read review
“Use the community bike system to tour around town. $8 for 24 hours if you ride in 30 minute increments.”
 of 5 bubbles Haleca, 21 Oct 2016 | Read review
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