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Holiday Inn Columbus Downtown Capital Square

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Holiday Inn Columbus Downtown Capital Square
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288 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Columbus Downtown Capital Square
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Showing 283: English reviews
travelpiot65
Reviewed 11 November 2014 via mobile

We stay here for business and I have no choice at that so I try to be as objective as I can. This place is very 1980 s with outdated furniture wallpaper and carpeting. The bathrooms are extremely small but I guess if you're looking for a very average place to stay this is it. The lobby and downstairs area...

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Helpful?
Thank travelpilot65
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear travelpilot65, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable we fell short of your expectations this particular day. Please be assured that all comments are acted upon and used to improve the products and service we provide to...

Colorado Springs, Colorado, United States
Reviewed 2 November 2014

This hotel gives fabulous rate to families with a patient at Grant Hospital which is just a block away. They could take advantage and charge for the convenience but instead they do the right thing and help us. Staff is super helpful and friendly. Not gourmet but nice dining room with super helpful staff.

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1Thank Kendra H
Washington DC, District of Columbia
Reviewed 26 October 2014 via mobile

I stayed at the holiday inn for a business trip and the check in was quick basic services were good. However the hotel itself was run down it needs some mantience I stayed in 314 and the bathroom door trim looked like it was falling apart. For work it was doable because it was a quick sleep but I wouldn't...

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Helpful?
Thank melissa a
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear melissa a, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry for falling short of your expectations. We have taken note of your comments regarding the bathroom...

Mentor, Ohio
Reviewed 29 September 2014

This review is especially for those considering a stay at this hotel while a family member is in Grant Medical Center. I stayed here for 7 days while my mother had heart valve surgery and during her recovery. It is conveniently located only a block and a half from the hospital and is in a safe area full of state,...

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Thank SallieK
Arles, France
Reviewed 25 September 2014

I arrived early morning and had no problems and no additional charges with early check-in. My room had only necessary things (no fridge and microwave oven) but was clean and ready to live. WiFi is free and with a good speed. The breakfast costs additional money but very well served and waiters are hospitable always even you are late. The...

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Thank Varvara P
Reviewed 11 September 2014

Usually when I stay in Columbus I stay in the Arena District. But as I was running the Cap City Half and it started and finished at the Columbus Commons this hotel was only 2 blocks from the start and finish. The hotel is nice. The room was spacious and clean. The employees were very friendly and helpful. After the...

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1Thank kellyspiel
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear kellyspiel, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and location of the hotel. The feedback we receive...

Chicago, Illinois
Reviewed 30 August 2014

Being Downtown is about the best thing going for this property and yet the closest business appears to be the Greyhound Bus Depot and some less than ideal characters that loiter around that. Close enough to the Capital and a couple of blocks to other destinations but not ideal. The room was spartanly furnished and the shower reeked of 19080's...

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1Thank Bryan Y
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear Bryan Y, Thank you for writing a review about your recent stay with us. I am glad to read that you liked the air conditioning unit in the room you received. I am sorry you did not find the hotel location convenient for your needs and apologize for any inconvenience you have experienced caused by the bathroom facility. We...

Fort Wayne, Indiana, United States
Reviewed 29 July 2014

We stayed right next to the elevator and vending machines on an upper floor, and still could not hear any outside noise. The location is not within walking distance of anything worthwhile, but is still a very short drive to tons of restaurants, bars, clubs, etc. Room was average but clean.

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1Thank LLautz
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear CatGuy79, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with room cleanliness, quality of sleep and the location of the hotel. We are highly motivated by your words and ensure you that we shall...

Bangkok, Thailand
Reviewed 14 July 2014

Came to Columbus for a trade show. All of the hotels near the Convention Center were booked so I wound up at this Holiday Inn. I wanted to stay at the Hyatt or the Crowne Plaza, which are right across the street from the Convention Center but I guess I was too late. This hotel is really bad. It's old...

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Thank Siam-Orchids
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear Siam-Orchids, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our apologies that on this occasion we fell short of your expectations. We are continually striving to improve the...

Sacramento, California
Reviewed 13 July 2014

I stayed at the Holiday Inn ai downtown Columbus recently and I have to warn you not to stay there no matter how cheap the rooms are, the place is old and in a ghetto part of the city by the bus station and a homeless shelter. the desk staff is rude and there are no amenities, except on weekends....

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4Thank acdc5348
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear acdc5348, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to Port Columbus International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more   less 

Additional Information about Holiday Inn Columbus Downtown Capital Square

Address: 175 E Town St, Columbus, OH 43215-4609
Region: United States > Ohio > Columbus
Price Range: $158 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbus Downtown Capital Square 3*
Number of rooms: 240
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Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn
Holiday Inn Columbus Downtown Capital Square Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Columbus Downtown Capital Square staff and other travellers.
7 questions
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north olmsted, ohio
Lima, Ohio
1 month ago
Sandusky, Ohio

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Questions? Get answers from Holiday Inn Columbus Downtown Capital Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“downtown holiday inn, pretty close to the airport”
 of 5 bubbles ChristyS6, 8 Nov 2016 | Read review
“Room facing the Ohio State House on a high floor and away from the elevators”
 of 5 bubbles timv966, 3 Nov 2016 | Read review
“Use the community bike system to tour around town. $8 for 24 hours if you ride in 30 minute increments.”
 of 5 bubbles Haleca, 21 Oct 2016 | Read review
“We face downtown skyline.”
 of 5 bubbles timhK6795EI, 11 Oct 2016 | Read review
“Ask for a room away from elevator.”
 of 5 bubbles 487sarahc487, 12 Aug 2016 | Read review
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