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Sheraton Columbus at Capitol Square Hotel

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Traveller (127)
Room & Suite (67)
Dining (10)
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Overview
  • Excellent23%
  • Very good39%
  • Average22%
  • Poor9%
  • Terrible7%
Travellers talk about
“ohio theater”(17 reviews)
“the club lounge”(20 reviews)
“valet parking”(34 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Columbus at Capitol Square Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Columbus at Capitol Square Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (529)
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Traveller rating
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124
192
117
50
39
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All reviewsohio theaterthe club loungevalet parkingstate capitolvalet serviceroom servicewithin walking distancedowntown locationroom was spaciousfront desk staffbusiness hotelper daybusiness tripchecking outgerman villageshort northstayed one night
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71 - 75 of 522 reviews
Reviewed 6 August 2017

Rooms are old and dingy. The carpets are worn and have stains,so I wouldn't dare walk around without slippers. The bathroom fixtures were funky. After being out of the room for 7 hours, we came back to a room that wasn't cleaned. I had to...More

Thank Leslie H
Response from Sheraton C, Manager at Sheraton Columbus at Capitol Square HotelResponded 8 August 2017

Dear Leslie H, Thank you for taking the time to provide us with feedback about your stay. As a management team, we take all comments seriously and share them with our staff, so we may resolve all issues. We apologize for the condition of your...More

Reviewed 5 August 2017

Stayed here for a week for the USA Volleyball JOs. The hotel was full and the service felt that way. It sometimes took a long time for the room to be cleaned. That said, the staff remained nice and was quick to send up extra...More

Thank hkretschmer
Response from Sheraton C, Manager at Sheraton Columbus at Capitol Square HotelResponded 6 August 2017

Dear hkretschmer, Thank you for taking the time to share your feedback with us. It is so good to hear compliments about our friendly staff. We work hard on training and hiring the right team members and we are glad you noticed. We are sorry...More

Reviewed 2 August 2017

Nice location downtown, you can easily walk to some decent restaurants. Walking to Short North would be a hike. Older hotel which means the wallpaper is peeling in the bathrooms and the towel hooks hang from the wall, useless. I stayed multiple weeks over the...More

Thank krigold
A TripAdvisor Member
98
Reviewed 17 July 2017 via mobile

Management is very poor at this hotel! Stayed here and had a miserable experience with check in being slow, to note getting the correct meal for breakfast. Tried to talk to management and they had this attitude that they couldn't do anything because their corporate...More

Thank A TripAdvisor Member
Reviewed 16 July 2017 via mobile

I recently stay at this hotel for an event in the convention center. Excellent customer service and quality. The location is more business type than anything but you can access must places with the circulator or a short walk. I used room service to order...More

Thank Andres G
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 137 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 137 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (127)
Room & Suite (67)
Dining (10)
Business Centre & Event Rooms (3)
Questions & Answers
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Harrison G
5 April 2018|
AnswerShow all 5 answers
Response from 384deano | Reviewed this property |
There is a snack store next to the front desk.
1
Vote
gobucks1970
13 February 2018|
AnswerShow all 7 answers
Response from Bill L | Reviewed this property |
You pay for 24 hours and there was no attendant, so I’d think you could come and go. I think it was like $15, but can’t remember exactly.
0
Votes
Truckin41
21 June 2017|
AnswerShow all 5 answers
Response from Edson V | Reviewed this property |
I valet, it was a price was pretty good for it.
0
Votes
Room Tips
"Room in another hotel are probably better"
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"consider what you want to view lots to see.. state house or columbus commons are both great options"
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"Watch for paper thin walls...Don't unpack everything until you're sure your room is quiet..."
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"if u drive utilize the valet parking."
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