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All reviewsohio theaterthe club loungevalet parkingstate capitolvalet serviceroom servicewithin walking distancedowntown locationroom was spaciousfront desk staffbusiness hotelper daybusiness tripchecking outgerman villageshort northstayed one night
Rooms are old and dingy. The carpets are worn and have stains,so I wouldn't dare walk around without slippers. The bathroom fixtures were funky. After being out of the room for 7 hours, we came back to a room that wasn't cleaned. I had to...More
Thank Leslie H
Response from Sheraton C, Manager at Sheraton Columbus at Capitol Square HotelResponded 8 August 2017
Dear Leslie H,
Thank you for taking the time to provide us with feedback about your stay. As a management team, we take all comments seriously and share them with our staff, so we may resolve all issues. We apologize for the condition of your...More
Stayed here for a week for the USA Volleyball JOs. The hotel was full and the service felt that way. It sometimes took a long time for the room to be cleaned. That said, the staff remained nice and was quick to send up extra...More
Response from Sheraton C, Manager at Sheraton Columbus at Capitol Square HotelResponded 6 August 2017
Thank you for taking the time to share your feedback with us. It is so good to hear compliments about our friendly staff. We work hard on training and hiring the right team members and we are glad you noticed. We are sorry...More
Nice location downtown, you can easily walk to some decent restaurants. Walking to Short North would be a hike. Older hotel which means the wallpaper is peeling in the bathrooms and the towel hooks hang from the wall, useless. I stayed multiple weeks over the...More
Management is very poor at this hotel! Stayed here and had a miserable experience with check in being slow, to note getting the correct meal for breakfast.
Tried to talk to management and they had this attitude that they couldn't do anything because their corporate...More
I recently stay at this hotel for an event in the convention center. Excellent customer service and quality. The location is more business type than anything but you can access must places with the circulator or a short walk.
I used room service to order...More