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Sheraton Columbus at Capitol Square Hotel

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Sheraton Columbus at Capitol Square Hotel
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430 Reviews from our TripAdvisor Community

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Showing 424: English reviews
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Cleveland, Ohio
Reviewed 4 days ago NEWvia mobile

At first I had a room by the elevator, where my bed literally was behind the elevator with a wall in between. It was loud and the elevators used consistently. I forgot my earplugs and unfortunately the hotel does not give them out or sell them so I moved my room to a quieter location. They were quite gracious in...

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Helpful?
Thank robin136
Linthicum Heights, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 31 October 2016

I stayed at this hotel with a colleague to save on expenses. When she was long gone and it was time to get a room of my own, I discovered that my bank card wasn't working. Did the hotel throw me out in the cold while I was waiting for my bank to fix the problem? No, quite the opposite!...

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4Thank Kim G
About Hotel's Favourite Review
Sheraton C, Front Office Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear Kim G, Thank you for taking the time to post your comments and feedback. It sure is nice to hear compliments about the Sheraton Columbus Capitol Square and our friendly staff. We work hard on training and hiring the right team members and we are glad you noticed. Thank you again for your kind feedback and we hope to...

Reviewed 1 week ago

For nearly every year since 2002, I have taken my Mock Trial team from Cincinnati to Columbus for the State Mock Trial tournament, and for most of those years, we stayed at the Doubletree Guest Suites. But after several negative experiences there, we went shopping for a new "home." Last year, we stayed at the Sheraton at Capitol Square, and...

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Helpful?
Thank Stephen R
Sheraton C, Front Office Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear Stephen R, Thank you for taking the time to post your comments and feedback. It is so wonderful to hear that we exceeded your expectations this year. It is always a pleasure to have these teams here with us! Thank you for sharing your feedback about Lauren and Lisa. We have passed these compliments along to them. Thank you...

San Antonio, Texas
Reviewed 2 weeks ago

Pros: Good location. Walking distance to most things plus they have a shuttle service to nearby spots but can also catch the CBus for free. Hotel is clean. Safe area. The staff (at the counters) are outstanding (especially Hunter). The room was spacious. Restaurant was nice and had a lunch dish that was absolutely delicious. Cons: The rooms are dated...

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Thank Catherine H
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear Catherine H Thank you for taking the time to post your comments and feedback. It is truly great to hear about the positive encounters you had with our front desk staff! We will be sure to pass the compliment along to Hunter. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we...

Milford, Ohio
Reviewed 3 weeks ago

My sister and I stayed here on Saturday night since we were going to the Chris Botti concert at the Ohio Theater. Everything about this hotel was excellent from check-in to check-out. Our room was spacious and clean. We had drinks and appetizers in the bar after the concert. The valet got our car quickly when we were checking out....

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Thank KimBux
Cincinnati, Ohio
Reviewed 3 weeks ago

In town for a concert at The Palace Theater. It was the perfect location - within walking distance, just a couple of blocks. The hotel is right beside the Ohio Theater, so would be perfect if going to a show there as well. Had dinner at Lindy's in the German Village - delicious and a quick $6.00 cab ride from...

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Thank Sarah C
Reviewed 3 weeks ago via mobile

My husband and I have had many trips to Columbus and this might be our favorite room. It's neat and cozy yet spacious. The windows with the continuous views are spectacular. The bed just swallowed us :) Extremely relaxing.

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Thank Robin T
Atlanta, Georgia
Reviewed 4 weeks ago

I like giving details so here goes yes I booked it through hotwire and I wasn't sure I knew of a Sheraton down town Columbus but I was pleasantly surprised to see this was a bought out old Hilton.... the point being in spite of the business look, I loved it. It was thoroughly clean and the room was a...

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Thank Frankie D
Toledo, Ohio
Reviewed 4 weeks ago

Stayed one night in February 2017. Very helpful staff. Starbucks in lobby and bar/restaurant on site was very convenient. Nice downtown location with good views of city. Beds very comfortable, spacious bathroom, very clean.

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1Thank Bellsc22
Sheraton C, Front Office Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear Bellsc22, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s great views, our helpful staff and our great location in the downtown. We are happy to hear that you enjoyed our clean rooms and comfortable beds! Thank you again for your for your...

Reviewed 4 weeks ago

We selected this hotel because they have a Dinner Mystery theater in one of the banquet rooms. It was a birthday present for my husband. We parked with the valet and he was very nice and polite.The interior of the hotel is bright and modern.The person who checked us in gave us details about breakfast and the mystery dinner. When...

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Helpful?
Thank Cheryl C

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 

Additional Information about Sheraton Columbus at Capitol Square Hotel

Address: 75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
Region: United States > Ohio > Columbus
Price Range: $205 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Columbus at Capitol Square Hotel 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Sheraton Columbus At Capitol Square Hotel Ohio
Hotel Style:
#4 Luxury Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbus at Capitol Square Hotel staff and other travellers.
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Questions? Get answers from Sheraton Columbus at Capitol Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites offer a spectacular view of the city.”
 of 5 bubbles E8911WRstephenr, 13 Mar 2017 | Read review
“Ask for view of state capital and higher elevation to see the city especially at night.”
 of 5 bubbles V4650HXcatherineh, 4 Mar 2017 | Read review
“Do not get one of the rooms that have no heat in the bathroom in the winter.”
 of 5 bubbles V8883ZGcherylc, 18 Feb 2017 | Read review
“Higher floors will give a better view; look for 10 and higher.”
 of 5 bubbles SteveSMR1, 7 Feb 2017 | Read review
“get a room that overlooks the Capitol!”
 of 5 bubbles scottctburnham, 5 Feb 2017 | Read review
5 of 5