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All reviewsmax and ermasnationwide arenavalet parkingcovered walkwaycolumbus downtownthe club loungeshort northfront desk staffhotel barself parknorth marketnice staycorner roomshower headwould stay here againfitness roombed was comfortable
The hotel is very near to the Convention Center, Nationwide Plaza, and the Hockey Arena. That is the good news. The staff is very nice, but don't seem to have a lot to work with. We had reservations that were upgraded becomes of Platinum status,...More
Thank Richard J
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 30 June 2015
Thank you for selecting the Crowne Plaza during your recent stay. While I am glad to hear that you were upgraded to the 12th floor, I apologize that the Monday through Friday hours were not explained. We appreciate you taking the time to share your...More
My friends and I were just in town for Buckeye Country Superfest. We chose this hotel because it offered a discount through the concert website, and it was a short car ride to the stadium. We were greeted pleasantly upon check-in, and each front desk...More
Thank Laura G
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 25 June 2015
Thank you so much for taking the time to review the Crowne Plaza! I am thrilled to hear that you enjoyed your stay and that you found all of our food and beverage outlets to be convenient and delicious. We appreciate you selecting the Crowne...More
I stayed at the Crowne Plaza while attending a trade show in Columbus. I have stayed at Crowne Plazas in other cities and this did not meet the quality of the other properties. The rooms were not cleaned until late in the day. The health...More
Thank Dennis C
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 18 June 2015
Thank your for selecting our hotel during your recent trip to Columbus. I am sorry to hear that your stay did not meet the high standards guest expect when staying at Crowne Plazas. We appreciate your feedback and will follow up with the appropriate departments...More
We loved it. We were uhauling our son from several states away and were feeling exhausted. We felt like royalty when we left. Thank you, it was such a nice sleep we got. We definately have it memorized for a future trip.
Thank juliaserve
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 10 June 2015
Thank you for writing such a kind review. I am thrilled to hear that you felt like royalty and we cannot wait to host you again next time you're in Columbus!
Dirk Bengel
General Manager
Crowne Plaza Columbus Downtown
First, the basics of this hotel are adequate: clean room, comfortable bed.
However, on 6/3/15, at 4:55am, everyone in the hotel was woken with a loud voice blaring from a speaker in the rooms, announcing a test of their emergency evacuation system. For the next...More
1 Thank DB0130
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 12 June 2015
We sincerely appreciate you selecting the Crowne Plaza during your recent trip to Columbus. I apologize for the inconveniences you experienced during your visit with us. I assure you this is not representative of the service we provide and I hope that you will allow...More
Response from BFitzpatrick33 | Property representative |
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also... More
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also follow up immediately on any guest concern.
We pride ourselves on the level of service that we provide to all guests and take every precautionary measure necessary to ensure guest safety and prevention of such issues. One of the ways we try to be proactive is by using the bedbug-resistant covers on each and every bed.
We appreciate and are thankful for the concern and awareness of our travelers which would enable us to eliminate a problem immediately should it arise.
Response from BFitzpatrick33 | Property representative |
Thank you so much for letting us know how much you enjoyed the bed as well as your stay at Crowne Plaza Columbus Downtown. We use Serta Emerald Suite beds throughout the hotel and agree, they are fantastic! We hope to see... More
Thank you so much for letting us know how much you enjoyed the bed as well as your stay at Crowne Plaza Columbus Downtown. We use Serta Emerald Suite beds throughout the hotel and agree, they are fantastic! We hope to see you at our hotel soon!
Dirk Bengel, General Manager
Crowne Plaza Columbus Downtown