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Crowne Plaza Columbus Downtown

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Traveller (108)
Room & Suite (89)
Dining (4)
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Overview
  • Excellent30%
  • Very good39%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“max and ermas”(13 reviews)
“nationwide arena”(42 reviews)
“valet parking”(35 reviews)
Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (520)
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All reviewsmax and ermasnationwide arenavalet parkingcovered walkwaycolumbus downtownthe club loungeshort northfront desk staffhotel barself parknorth marketnice staycorner roomshower headwould stay here againfitness roombed was comfortable
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181 - 185 of 515 reviews
Reviewed 30 June 2015

The hotel is very near to the Convention Center, Nationwide Plaza, and the Hockey Arena. That is the good news. The staff is very nice, but don't seem to have a lot to work with. We had reservations that were upgraded becomes of Platinum status,...More

Thank Richard J
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 30 June 2015

Thank you for selecting the Crowne Plaza during your recent stay. While I am glad to hear that you were upgraded to the 12th floor, I apologize that the Monday through Friday hours were not explained. We appreciate you taking the time to share your...More

Reviewed 23 June 2015

My friends and I were just in town for Buckeye Country Superfest. We chose this hotel because it offered a discount through the concert website, and it was a short car ride to the stadium. We were greeted pleasantly upon check-in, and each front desk...More

Thank Laura G
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 25 June 2015

Thank you so much for taking the time to review the Crowne Plaza! I am thrilled to hear that you enjoyed your stay and that you found all of our food and beverage outlets to be convenient and delicious. We appreciate you selecting the Crowne...More

Reviewed 18 June 2015

I stayed at the Crowne Plaza while attending a trade show in Columbus. I have stayed at Crowne Plazas in other cities and this did not meet the quality of the other properties. The rooms were not cleaned until late in the day. The health...More

Thank Dennis C
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 18 June 2015

Thank your for selecting our hotel during your recent trip to Columbus. I am sorry to hear that your stay did not meet the high standards guest expect when staying at Crowne Plazas. We appreciate your feedback and will follow up with the appropriate departments...More

Reviewed 10 June 2015

We loved it. We were uhauling our son from several states away and were feeling exhausted. We felt like royalty when we left. Thank you, it was such a nice sleep we got. We definately have it memorized for a future trip.

Thank juliaserve
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 10 June 2015

Thank you for writing such a kind review. I am thrilled to hear that you felt like royalty and we cannot wait to host you again next time you're in Columbus! Dirk Bengel General Manager Crowne Plaza Columbus Downtown

Reviewed 5 June 2015

First, the basics of this hotel are adequate: clean room, comfortable bed. However, on 6/3/15, at 4:55am, everyone in the hotel was woken with a loud voice blaring from a speaker in the rooms, announcing a test of their emergency evacuation system. For the next...More

1  Thank DB0130
Response from Dirk B, General Manager at Crowne Plaza Columbus DowntownResponded 12 June 2015

We sincerely appreciate you selecting the Crowne Plaza during your recent trip to Columbus. I apologize for the inconveniences you experienced during your visit with us. I assure you this is not representative of the service we provide and I hope that you will allow...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 139 - USD 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 139 - USD 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
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Traveller (108)
Room & Suite (89)
Dining (4)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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mauneja
5 July 2017|
AnswerShow all 5 answers
Response from Campers1963 | Reviewed this property |
I would check with the hotel before making a reservation
0
Votes
avermsm
7 March 2017|
AnswerShow all 7 answers
Response from BFitzpatrick33 | Property representative |
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also... More
0
Votes
nitroliz
22 November 2016|
AnswerShow all 2 answers
Response from BFitzpatrick33 | Property representative |
Thank you so much for letting us know how much you enjoyed the bed as well as your stay at Crowne Plaza Columbus Downtown. We use Serta Emerald Suite beds throughout the hotel and agree, they are fantastic! We hope to see... More
1
Vote
Room Tips
"If in the Lofts, don't want a room above Max & Erma's. Also ask for a standard sized pillow"
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"Top floors, provide the best views and have the executive-sized rooms."
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"Become a club member."
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"I don't think there is a good view from any of the rooms so take what you get"
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