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Crowne Plaza Columbus Downtown

513 reviews
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Traveller (107)
Room & Suite (89)
Dining (4)
Overview
  • Excellent31%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“max and ermas”(13 reviews)
“nationwide arena”(42 reviews)
“front desk”(85 reviews)
Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (513)Write a Review
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Show reviews that mention
All reviewsmax and ermasnationwide arenafront deskvalet parkingcovered walkwayexecutive floorcolumbus downtownthe club loungeshort northhotel barself parknorth marketshower headnice staycorner roomvalet servicewould stay here again
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11 - 15 of 508 reviews
Reviewed 6 November 2017

Carpet in the hallways was old and frayed and the carpet in the room was stained. No exhaust fan in the bath. Shower head was low for my tall height. Towels were old and not soft at all. Curtains were just sheers with view from...More

Thank Jim F
Response from IHGService, Guest Relations Manager at Crowne Plaza Columbus DowntownResponded 21 November 2017

Hi Jim F, Thank you for your candid review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry to learn you did not fully enjoy your overall experience with us because...More

Reviewed 2 November 2017

I recently stayed at the Crowne Plaza Columbus Downtown for two nights. My room was outdated and not really acceptable. The carpet was stained and the bathroom very outdated. The shower head is about chest high if you are taller than 6 foot tall. Two...More

Thank Bees9244
Response from IHGService, Guest Relations Manager at Crowne Plaza Columbus DowntownResponded 16 November 2017

Hello Bees9244, Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am sorry to read about your overall disappointment with the condition of the room assigned to you that negatively affected...More

Reviewed 2 November 2017

I stayed here 3 nights while attending a convention for work. The location was very convenient to the convention center, and you can avoid dealing with weather by using the skywalk to and from the hotel & convention center. Finding where to park was difficult,...More

Thank Morbid916
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 21 November 2017

Thank you for staying with us and sharing all of your feedback. We are planning to do hotel renovations in 2018 and I will share your comments about the fitness center. We are starting an upgrade project to our Wi-Fi this weekend for our guests...More

Reviewed 14 October 2017

I didn't know hotels come with SEMEN stains?! Not to mention month old dust on the bathroom sink, someone else's hair, layers of dust on the TV, dresser, A/C vent falling off, carpets filthy, light shades broken and cracked, ceiling is messed up, shower has...More

Thank Justin T
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 25 October 2017

We appreciate you sharing your recent experience with us. Your valuable feedback will help our team improve for our future guests' stays.

Reviewed 8 October 2017

IV'e just stayed 5 nights at the Crown Plaza while attending a convention at the nearby convention center. The location is perfect: it is a short walk to the Convention Center (and you can get there via elevated and covered walkways if you prefer not...More

Thank Hadley B
Response from IHGService, Guest Relations Manager at Crowne Plaza Columbus DowntownResponded 22 October 2017

Hi Hadley B, Thank you for staying at our hotel and sharing your valuable feedback. As one of our valued business travelers, you are our most important guest. I am happy to learn our hotel location and room accommodation worked well for your needs. However,...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 145 - USD 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 145 - USD 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
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Traveller (107)
Room & Suite (89)
Dining (4)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
mauneja
5 July 2017|
AnswerShow all 5 answers
Response from Campers1963 | Reviewed this property |
I would check with the hotel before making a reservation
0
Votes
avermsm
7 March 2017|
AnswerShow all 7 answers
Response from BFitzpatrick33 | Property representative |
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also... More
0
Votes
nitroliz
22 November 2016|
AnswerShow all 2 answers
Response from BFitzpatrick33 | Property representative |
Thank you so much for letting us know how much you enjoyed the bed as well as your stay at Crowne Plaza Columbus Downtown. We use Serta Emerald Suite beds throughout the hotel and agree, they are fantastic! We hope to see... More
1
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12
Room Tips
"Top floors, provide the best views and have the executive-sized rooms."
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"Become a club member."
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"I don't think there is a good view from any of the rooms so take what you get"
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"Overall, a very nice place to stay."
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