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Courtyard Columbus West

CourtyardUSD 124*
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#73 of 143 Hotels in Columbus
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Columbus West
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135 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Rocheser,NY
Reviewed 31 October 2016

This is a conveniently located hotel and they are making things beautiful with their renovations. There is a beautiful enormous lobby area with a restaurant area. When we arrived there was a serious sewer gas smell in the entire lobby area. The girls at the desk said they didn't know why, it just happens sometimes. It stretched into our room...

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Helpful?
Thank 3swim3
Cleveland, United States
Reviewed 28 October 2016

The hotel has kind of an odd layout. You can tell it's an older facility, but they did a beautiful job renovating the lobby and bistro areas. Very comfortable and bright. Getting to the meeting rooms and the hotel rooms takes some twists and turns, but it was fine. The staff is terrific - very helpful and friendly.

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1Thank Lisa R
Colleen P, Manager at Courtyard Columbus West, responded to this review

Lisa R, Thank you so much for your great review of the Courtyard Columbus West. I am thrilled to read we could meet and exceed your hotel expectations while you were in Columbus. We look forward to your next visit with us soon! Thank you again!!

Reviewed 5 October 2016 via mobile

The staff was great and the lobby, pool and excessive room were up to date. The rooms were a little dated. One of the bed was a queen size sitting on a king size frame and the metal pieces protruded causing a hazard. They tried to fix it but it still protruded. Other than that a nice place to stay.

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Helpful?
Thank Robert I
Colleen P, Manager at Courtyard Columbus West, responded to this review

Robert I, Thank you so much for your kind review of our Courtyard Columbus West. Thank you for the kind comments about our great staff!!! I am sorry to read about the bed frame, I will make sure to get that resolved with our housekeeping and property maintenance teams. We look forward to your future stays with us when your...

South Euclid, Ohio
Reviewed 24 September 2016 via mobile

The lobby, bistro, and lounge have all been beautiful redone in a modern design with the bright colors of Royal Blue and Marigold. It's both classy and inviting. The staff and the cleanliness were on par with this great new look. Unfortunately this fantastic update doesn't extend to the rest of the hotel including the pool area, hallways, and to...

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Thank MollyandMatthew
Colleen P, Manager at Courtyard Columbus West, responded to this review

MollyandMatthew, Thank you so much for taking time to share your experience at our Courtyard Columbus West. As you mentioned the lobby, Bistro, and lounge have all had our update and before the end of the year we will be getting all of our guests rooms fully renovated! With our proven service and cleanliness, before and after the renovation, we...

Cincinnati, Ohio
Reviewed 16 September 2016

I traveled from Cincinnati to Columbus for an OSU game- this hotel is in the perfect location. (About 15-20 mins from Ohio Stadium) The staff working at both the front desk and bistro were friendly and helpful! I will definitely stay again.

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2Thank maggiemay12495
Colleen P, General Manager at Courtyard Columbus West, responded to this review

Thank-you so much for the great feedback, Maggiemay12495! We are truly lucky to have such an amazing staff. Our guests are our #1 priority! Please come back and see us, we would love to have you! & as always: 0-H!

Pittsburgh, Pennsylvania
Reviewed 16 September 2016

The staff service there is exceptional. Check-in was quick and the bistro attendants took the time and made me feel at home. The indoor salt water pool was a unique and nice touch. Overall just a great stay with a lot of smiling friendly faces.

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1Thank biggerguy57
Colleen P, General Manager at Courtyard Columbus West, responded to this review

Thank-you for taking the time to share your experience, Biggerguy57! Our salt water pool is always a hit with our guests, I am glad you enjoyed it! Our Bistro is perfect for a quick cup of Starbucks in the morning and such a warm, welcoming environment at night. Please come back and see us, our smiling faces are waiting!

Columbus, Ohio
Reviewed 14 September 2016

Penske Truck Leasing has been using this Courtyard for our meetings and training for quite some time and there is a reason why we continue to keep coming back, GREAT CUSTOMER SERVICE. We have always dealt with their sales staff and received wonderful service, but the sales staff that they have now (Laura and Colleen) are exceptional. It is the...

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1Thank mariachandler
Colleen P, General Manager at Courtyard Columbus West, responded to this review

Thank-you so much for the kind words, Maria! Courtyard loves accommodating Penske for both meetings and guest rooms. We can't wait for you all to see our updated space later this year. All 5,000 sq. ft. of meeting space & 150 guest rooms will receive a face-lift! :)

Denver, Colorado
Reviewed 13 September 2016 via mobile

In town for my wife's high school reunion. Had a good time and this place was part of it. Good room, only had one meal here and it was good. Microphone cord needs replacement. Had separate PC to print boarding passes, but it did not work for Southwest.

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Thank Silver S
Colleen P, Manager at Courtyard Columbus West, responded to this review

Hi Silver S, Thank you so much for your kind words and review of our Courtyard Columbus West. We are thrilled the reunion was a success and the provided food from our banquet department was as well. I am sorry to hear the Boarding Pass printer did not work for Southwest Airlines, however, I do hope the front desk was...

Columbus, Ohio
Reviewed 10 September 2016 via mobile

Greg and Jasmyn were great! Will definitely be back and tell our friends and family! Thank you for everything! Everything was above and beyond my expectations. We will be back soon! Thanks again. The food and drinks were great and fast!

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1Thank tim201616
Colleen P, Manager at Courtyard Columbus West, responded to this review

Tim201616, Thank you so much for your great review of the Courtyard Columbus West! Greg and Jasmyn are GREAT, we are very lucky to have them. We can't wait for your next visit back, Greg and Jasmyn will be waiting!! Thank you again for your kind words. We will see you soon!

Reviewed 5 September 2016

At first I was not sure about the location, but the visibility was really great of the interstate, as I entered the hotel it looked like any average Courtyard hotel property, but i was amazed at the interior of this hotel, it was huge and grand in appearance. The staff was efficient in getting me checked into the hotel and...

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1Thank Mikepatel1011
Colleen P, Manager at Courtyard Columbus West, responded to this review

Hi Mikepatel1011, Thank you so much for giving us a chance. We are most certainly not the average Courtyard, but we still provide everything you would want when traveling with Courtyard Marriott. I am so glad you took time to eat breakfast at the Bistro; I also enjoy the healthier options when I travel, its nice to not have to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Columbus West

Address: 2350 Westbelt Dr, Columbus, OH 43228-3822
Region: United States > Ohio > Columbus
Price Range: $150 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Columbus West 3*
Number of rooms: 150
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Also Known As:
Courtyard By Marriott Columbus West Hotel Columbus
Columbus Marriott
Columbus Courtyard
Courtyard Columbus West Ohio
Hotel Style:
#37 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Columbus West staff and other travellers.
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10 months ago

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Questions? Get answers from Courtyard Columbus West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you must stay here in the spring or summer ask for highest floor with room facing outside of hotel”
LynnH224, 22 May 2017 | Read review
“go to another hotel”
sportmanager, 7 Mar 2017 | Read review
“Ask for a room away from the pool if you want to go to bed early.”
mk12342015, 6 Feb 2017 | Read review
“The balcony rooms overlooking the pool will be noisy on weekends if a lot of kids are in the pool but the pool does close at 10 or 11 pm.”
moomoos2013, 23 Dec 2016 | Read review
“I got a poolside room!”
bhavik222, 31 Oct 2016 | Read review
5 of 5
Courtyard
USD 124* /night
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Prices are for 1 room, 2 adults
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