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Courtyard Columbus West

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#78 of 143 Hotels in Columbus
Certificate of Excellence
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1 room 2 adults 0 children
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Courtyard Columbus West
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128 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Cleveland, Ohio
Reviewed yesterday NEW

Hotel going through a conversion to a Courtyard so the layout is not typical of that brand. There is a pool in the middle of the rooms and all rooms face it. Disappointed that the front desk agent, put myself and coworker in rooms on first floor. Never put women travelers on first floor! We requested another floor and were...

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Helpful?
Thank CLEIrishGirl
Chicago, Illinois, USA
Reviewed 4 days ago NEWvia mobile

I was not happy when I saw the location of the hotel Even though it's just right off the highway there is nothing around it but a big truck depot very industrial and unappealing The hotel also is the type that has a large cavernous lobby -not my favorite venue My room was small On the positive side The check-in...

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Thank Bruce3134
Colleen P, Manager at Courtyard Columbus West, responded to this review

Thank you for sharing your experience at the Courtyard Columbus West. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Courtyard Columbus West and we hope to see you on your next travel to you back...

IL
Reviewed 2 weeks ago

Nice hotel, but the stairs and halls were dirty and didn't get cleaned the two nights I was there. The first room I was in did not have any hot water in the shower at all - none. The staff - which were very nice - gave me a new room for my second night. It had been recently renovated...

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Thank sportmanager
Colleen P, Manager at Courtyard Columbus West, responded to this review

Thank you for taking the time to share your experience with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincerest apologies. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to...

Orlando, Florida
Reviewed 3 weeks ago

This hotel is absolutely awesome now!! They just renovated the rooms and im loving it! This was already a great hotel before the renovations, and now its just perfect! Everyone should definitely check it out! Thank you so much I had a great stay!

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Helpful?
Thank bhavik222
Colleen P, Manager at Courtyard Columbus West, responded to this review

Thank you for sharing your experience at the Courtyard Columbus West. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you...

Indianapolis, Indiana
Reviewed 5 weeks ago via mobile

I don't often take the time to leave reviews for hotels, I travel so much for business that hotels start to run together. However, this particular Courtyard by Marriott stood out to me. As I walked into the lobby I was greeted by both young ladies behind the front desk. They were polite and inviting, they treated me as if...

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Helpful?
Thank B T
Colleen P, Manager at Courtyard Columbus West, responded to this review

B T, Thank you for sharing your experience at the Courtyard Columbus West. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional customer service....

Chicago, Illinois
Reviewed 6 February 2017

We stayed for two nights on Friday and Saturday night. The staff is very friendly, but the place needs an industrial vacuum cleaner ran through it. The carpeting in both the rooms and the lobby/pool area is really gross. The pool is nice, but extremely dirty, you can see the disgusting grime all along the sides of the pool. Also,...

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Helpful?
Thank mk12342015
Colleen P, Manager at Courtyard Columbus West, responded to this review

mk12342015, Thank you for taking the time to review our property, we see that there is room for improvement based on your feedback. I have passed along comments to our maintenance and housekeeping managers to ensure we correct the issues. I am also sorry to read that there were kids running the halls and no one did anything; we do...

Decatur, Illinois
Reviewed 1 February 2017

We were just passing through Columbus and stayed for one night at this hotel. We arrived late in the evening. The staff person at the desk was very pleasant and friendly. She even offered me a bottled water. The room was clean. The only issue we had was that the shower handle was loose. Otherwise, we had no complaints. Unfortunately,...

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Helpful?
Thank Kelzamos
Colleen P, Manager at Courtyard Columbus West, responded to this review

Kelzamos Thank you for sharing your experience at the Courtyard Columbus West. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you again for staying at the Courtyard Columbus West and we hope you choose to stay with us again whenever...

carrollton
Reviewed 24 December 2016

My wife & I stayed there for 2 days with our 8 & 2 year old grand children. A typically clean Marriott property with a very comfortable bed & pillows, extremely quiet heat & ac & a wonderfully warm pool. Several pools in the Columbus area are just simply COLD-including the Courtyard on Post Rd. Our grand children's lips have...

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Thank moomoos2013
Reviewed 15 December 2016 via mobile

Pros Great front desk staff. (We only seen the one our whole trip) Great location for a Ohio State University trip. Cons Room was deadbolted open when we arrived Maintenance replaced light bulbs in the room and left them laying on the desk and floor in the room Handle on the door to the room was not working properly. Bathroom...

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Thank tye e
Harrogate, Tennessee
Reviewed 11 December 2016

We were in town for a funeral and needed a place to stay. Check in was quick, personnel was friendly, exactly what we needed after a long day of traveling. We were not disappointed in our room. The rooms were spacious and clean and the hotel was quiet. I had breakfast the next morning and again, was greeted warmly. Yes,...

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Helpful?
Thank Tnsugar
Colleen P, Manager at Courtyard Columbus West, responded to this review

Thank you for sharing your experience at the Courtyard Columbus West! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our deepest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Columbus West

Address: 2350 Westbelt Dr, Columbus, OH 43228-3822
Region: United States > Ohio > Columbus
Price Range: $152 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Columbus West 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard By Marriott Columbus West Hotel Columbus
Columbus Courtyard
Columbus Marriott
Courtyard Columbus West Ohio
Hotel Style:
#37 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Columbus West staff and other travellers.
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8 months ago

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Questions? Get answers from Courtyard Columbus West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to another hotel”
 of 5 bubbles sportmanager, 7 Mar 2017 | Read review
“Ask for a room away from the pool if you want to go to bed early.”
 of 5 bubbles mk12342015, 6 Feb 2017 | Read review
“The balcony rooms overlooking the pool will be noisy on weekends if a lot of kids are in the pool but the pool does close at 10 or 11 pm.”
 of 5 bubbles moomoos2013, 23 Dec 2016 | Read review
“I got a poolside room!”
 of 5 bubbles bhavik222, 31 Oct 2016 | Read review
“Great hotel and close to shopping, zoo and OSU”
 of 5 bubbles 720danar, 31 Oct 2016 | Read review
5 of 5