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Embassy Suites by Hilton Columbus

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843 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Columbus
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Showing 836: English reviews
Columbus, Ohio
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 May 2016 via mobile

Embassy Suites Columbus has always been an out of the way night away for my fiancee and mine. It's one of the few hotels that offers smoking suites. With the King Suite's offering ample space with a two room layout with a door to separate the bedroom from the rest of the suite. Rooms have always been clean upon arrival... More 

Helpful?
Thank Jacky F
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad you two enjoy your stays here with us and are glad to know you would return again. Thank you for such a nice review and we look forward to your next visit. More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2016 via mobile

The hotel should have closed during renovation. There is a layer of construction dust on every surface and in the air. The plastic put up to "contain" the dust had holes in it. For an asthmatic or anyone with lung disorders, this is a dangerous place. Front desk staff were rude & lazy. I was charged for two nights after... More 

Helpful?
Thank JoLee721
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback and apologize that you were disappointed in the condition of our hotel. We hope we give us another chance if your travels bring you back to our area in the future. More 

Columbus, Ohio
1 review
Reviewed 12 May 2016

embassy suit columbus is under major renovation. whole atrium area is exposed. no plastic cover or drywall over the construction area. so dust is blown to everywhere, restaurant food is exposed in that condition.room is covered with dust. i do not understand how they even open for hospitality business in that condition. if somebody pay me a lot of money... More 

Helpful?
Thank davofo
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were construction issues that you were not satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments to... More 

Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2016

Major renovation at the hotel. Jack hammering all day and so loud you couldn't even talk. Staff was wearing earplugs. Noise was so loud even if you shut both doors of your room. Everything was dusty and dirty.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank debrap257
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are sorry for the problems you encountered during the renovation and hope you will be able to return to see the new us. Thank you for letting us know how your feel and we hope to lessen the effect on our guests. More 

Shelby, United States
1 review
Reviewed 11 May 2016

Prior to making our reservation, we called and asked about the "construction" mentioned on the website and was informed it would not interfere with our stay and was "light construction". Nothing could be farther from the truth. I understand Hilton wishes to upgrade and renovate this property but the property should be closed for these major renovations. Our room was... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gordon E
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We apologize for the inconvenience of our consturction. It's our goal to ensure guests are comfortable and taken care of and your feedback will certainly help us as we continue to improve.. We hope you will return to stay with us the next time you are in the area so we may show you the complete quality stay you expect... More 

Indianapolis
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 May 2016

The hotel was in the midst of remodeling but it stopped early enough in the evening so as not to interfere with anything. The little ones enjoyed the pool in the evening. The room we stayed in had just been completed and was excellent. The beds and pillows were very good. The breakfast in the morning was wonderful, complete with... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank CckidnyIndiana
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad to read you and your family enjoyed a good time here and that your sleep was not interrupted. Thank you for your good review and we hope you get to return again soon. More 

Lisbon, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 May 2016 via mobile

We normally trust this chain and have nothing but good things to say....but right now it is going through a major renovation and frankly, should just be closed (like the sixth and seventh floors currently are). The entire place is covered in dust from the construction. In turn, this mess is carried into the guest rooms and elevators. The jackhammering... More 

Helpful?
1 Thank klkelly04
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry for the inconveniences caused by our renovations. We will take your comments under consideration as we continually work to improve our guest experience during this transition. We hope you will consider staying with us... More 

Raleigh, North Carolina
1 review
Reviewed 8 May 2016

Was not made aware that (very LOUD) construction work would be taking place during my stay. It was borderline unbearable at times. There was constant hammering, drilling, and jackhammering every morning/afternoon starting promptly at 9am. They were even handing out ear plugs at the front desk. Unbelievable...

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 116crw
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future we do a better job. The next time you have the opportunity to travel to the area, I hope that you will be our guest again – thank you for your review. More 

Fort Worth, United States
2 reviews
Reviewed 2 May 2016

Excellent amenities including smoking rooms and manager reception every stay with friendly, outgoing staff. Regardless of National School Events or continuous construction to enhance the experience at the Embassy Suites in Columbus/Westerville it is always a great stay at the Embassy Suites in Columbus/Westerville.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lisa M
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad you always have a great stay here and we would like to thank you for your good review of our hotel the Embassy Suites by Hilton Columbus. We are looking forward to your next visit. More 

Rochester, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2016

Was at this hotel on April 4th-8th and had a great time. Come back 2 weeks later and it was a mess. The Spa was a mess. the hotel construction was noisy. they had 100s of kids for a school event and did nothing to keep them quite. Charges were put on my room that I paid cash for at... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Matt A
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Our main concern is for all our guests to experience an exceptional stay and I sincerely apologize if we were not able to deliver this for you. I thank you for taking the time to share your recent experience at our hotel and I do hope that if you are ever in town, you will consider staying with us again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Embassy Suites Columbus is an all-suite hotel in Columbus, Ohio, close to local corporations and area attractions. Our hotel is located 15 minutes away from Port Columbus International Airport and Ohio State University Airport.Stay at this 221-suite hotel that features a living room and separate bedroom. Our suites offer 500 sq. ft. of space, a refrigerator and microwave, 42-inch flat-screen HDTVs. ... more   less 

Additional Information about Embassy Suites by Hilton Columbus

Address: 2700 Corporate Exchange Dr, Columbus, OH 43231
Region: United States > Ohio > Columbus
Price Range: $195 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbus 3.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Travelocity, Odigeo and Priceline so you can book your Embassy Suites by Hilton Columbus reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Columbus
Columbus Embassy Suites
Embassy Suites By Hilton Columbus Ohio
Hotel Style:
#23 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Columbus staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Columbus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are impatient choose a lower floor, Elderly choose a lower floor, Quiet rooms are further up”
 of 5 bubbles TrippingDaily, 15 Nov 2016 | Read review
“Quieter rooms are farthest from the elevators and ice machines.”
 of 5 bubbles danam579, 8 Nov 2016 | Read review
“All rooms the same, if you don't like waiting on elevators choose lower level”
 of 5 bubbles geegee823, 4 Nov 2016 | Read review
“All rooms face atrium”
 of 5 bubbles lab5373, 25 Oct 2016 | Read review
“We were in 707 on the back away from I-270 with a nice lighted view in the evening.”
 of 5 bubbles friendgetaway, 16 Oct 2016 | Read review
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