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Residence Inn Columbus Downtown

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#28 of 143 Hotels in Columbus
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Residence Inn Columbus Downtown
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320 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Florence, Kentucky
Reviewed 20 October 2014

Staff was very nice and helpful. The room was nice but not great. We were there the Columbus Marathon which began at 7 am. The complimentary breakfast buffet was not ready until 7 am even though many runners were staying at the hotel. I would stay again if in the area.

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Helpful?
Thank Ralph L
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Ralph L, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while in-town for the marathon. I have take note of your comments regarding...

Puerto Rico
Reviewed 15 October 2014 via mobile

Went for a OHACEP Emergency Medicine Review course for Boards. Got a group discount even when the course was at a nearby Marriott. The breakfast at the residence inn was great, period. All the staff were very helpful and on top the coin laundry service helped me go back home with clean laundry. They even got me a $15 flat...

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Helpful?
Thank Ivancitopr
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Ivancitopr, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Robert Kennedy General Manager

Chandler, Arizona
Reviewed 12 October 2014

The weekend was booked solid because just about everyone in town was here for some kind of sporting event - except us! We stayed here about a year ago when hubby was at a convention but this time we were just visiting our kids and grand kids but decided to stay on Gay because we had such a pleasant stay...

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Helpful?
1Thank Joanne I
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Joanne I, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your visit! Best, Robert Kennedy General Manager

Houston
Reviewed 1 October 2014

The only negative thing about my weekend is that for some reason I forgot to book through the entire weekend, and when I tried to book on a football weekend in Columbus, all the rooms were taken. But for my first two nights in the city, I stayed here and had a good experience. The hotel is a converted bank...

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Helpful?
1Thank TXRunningTraveler
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear TXRunningTraveler, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. I have taken not of your comments regarding parking. Your feedback...

Royersford, Pennsylvania
Reviewed 30 September 2014

Nice hotel by Marriott. The lobby level was previously a national bank that has been tastefully remodeled while retaining bank structure such as vault door, 40 foot high ceiling and teller stations. The rooms are suites with flat-screen TV, fully-equipped kitchen including full-size refrigerator, microwave oven, electric range, sink and dinnerware. Ohio State University is a short drive away. Includes...

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Helpful?
Thank James G
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear James G, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and central location. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area....

Chicago, Illinois
Reviewed 27 September 2014

This is one of the most impressive 3* hotels I have stayed at, and I travel fairly often! Pros: 1. Quiet & clean room, common area, and building in good condition 2. Free wifi and HOT breakfast! Their breakfast is AMAZING for being free!! 3. Convenient location right downtown 4. Seriously strong A/C and drains work well 5. Friendly, courteous...

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Helpful?
1Thank prodigiouswizard
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear prodigiouswizard, Thank you for your review and recommendation of our hotel. I’m pleased to hear that our modern accommodations and ample amenities made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Robert Kennedy General Manager

Reviewed 9 September 2014

Last year we stayed at this hotel to go a Convention nearby. On Saturday a very busy day their main entrance was closed. So we could not get out that way. My grown son who had just had ankle surgery had to go down a flight of stairs to get to the car. There were two valets just standing around...

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Helpful?
1Thank Monica U
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Monica U, We appreciate you taking the time to share your experience with us. My sincere apologies you found our associates unhelpful and insincere. Our associates strive to provide sincere hospitality and we clearly missed the mark; please forgive us. I’m sorry that the large convention in-town made your departure difficult. When our guests are dissatisfied we do what...

Willoughby, Ohio
Reviewed 8 September 2014

Hotel is in an old bank building. Was very impressed on how they designed the rooms around the old building and kept the feel. Only complaint is that in room we had on the 5th floor you had to go up a few steps, and then back down again once you entered the room. Then you had to go up...

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Helpful?
2Thank Foghorn8508
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Foghorn8508, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement...

Lascassas, Tennessee
Reviewed 5 September 2014

This is a GREAT hotel! Perfect location close to restaurants, convention center, etc. We parked our car with the valet and walked during our stay. Staff is FANTASTIC! We were greeted warmly, check in was easy. Our room was perfect. Quiet, clean and big. We were surprised to find out that dinner was included on our first night and breakfast...

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Helpful?
Thank Kristy G
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Kristy G, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We look forward to being your hotel of choice in the Columbus area. Best, Robert Kennedy General Manager

Reviewed 1 September 2014

Check in was quick, the staff was also really friendly, my car came back exactly the way it was when I handed it over to the valet so I will rate their valet service as a good one. The rooms and the bathrooms look alright nothing too fancy however, keep in mind that the hotel is all suites, the smaller...

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Helpful?
Thank Amoudi
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Amoudi, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Robert Kennedy General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Residence Inn Columbus Downtown hotel offers contemporary all-suite accommodations in the exquisitely renovated Historic Buckeye Building. This high-rise hotel in Downtown Columbus will impress you from the moment you arrive with the lobby's soaring 40-foot ceiling. Specializing in extended-stays, our Columbus hotel features newly renovated, spacious suites with fully equipped kitchens, living and work areas, luxury bedding and free Wi-Fi. In the morning, indulge in a variety of healthy and hearty favorites from our complimentary hot breakfast buffet. During downtime, work up a sweat in our state-of-the-art fitness center featuring free weights and cardio equipment with TV screens. ... more   less 

Additional Information about Residence Inn Columbus Downtown

Address: 36 E Gay St, Columbus, OH 43215-3108
Region: United States > Ohio > Columbus
Price Range: $243 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Columbus Downtown 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Residence Inn Columbus Downtown Hotel Columbus
Columbus Residence Inn
Residence Inn Columbus Downtown Ohio
Hotel Style:
#11 Romantic Hotel in Columbus
#20 Family Hotel in Columbus
#25 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Columbus Downtown staff and other travellers.
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Questions? Get answers from Residence Inn Columbus Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have the best views but are colder in winter time”
 of 5 bubbles Traveling_Scouter, 26 Jan 2017 | Read review
“Good place for a longer term stay with full kitchen. Not much on this end of town to do & quite a walk to the Short North.”
 of 5 bubbles j0nash77, 2 Jan 2017 | Read review
“Upper floors are best”
 of 5 bubbles arejbee1, 30 Dec 2016 | Read review
“Go for a high floor and ask for a view. 1 beds all look towards the convention center and not the river, worth it for the extra space tho.”
 of 5 bubbles WanderingPicts, 27 Aug 2016 | Read review
“high floor away from elevator”
 of 5 bubbles dcfiread, 25 Aug 2016 | Read review
5 of 5