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Hilton Columbus Downtown

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#5 of 143 Hotels in Columbus
Certificate of Excellence
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Hilton Columbus Downtown
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1,533 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Columbus Downtown
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Showing 1,517: English reviews
Reviewed 1 week ago NEW

This won't be too long.... I recently stay during a BMW Financial Services convention, a Blue Jackets game, and the Arnold Classic. Needless to say the Downtown Hilton was on their game. No issues with my room reservation, everything was ready even with early check-in, my room was fantastically clean, and their customer service was unwavering. They were super busy...

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Helpful?
Thank Grant S
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to share your review, Grant. I am so glad to hear you had a fantastic stay, enjoying a clean and comfortable guestroom and unwavering customer service. It is our pleasure to provide you with the best possible experience. We hope to welcome you back again soon!

Hong Kong, China
Reviewed 1 week ago

A nice clean, comfortable hotel, with all the amenities you would want in a very convenient location. One problem was that we had overslept the first morning after having had a long journey, and we missed the initial room cleaning cycle, which was before 9.30 am. We didn't have the room cleaned until late afternoon, which meant that we had...

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Helpful?
Thank Stewart S
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review, Stewart. I am glad to hear you had a great stay and enjoyed a comfortable guestroom, full amenities, and our convenient location. I appreciate your feedback regarding housekeeping as we are constantly striving to improve upon our products and services. We hope to have the pleasure of welcoming you back again soon.

Celina, Ohio
Reviewed 1 week ago

Clean, quiet room, comfortable bed and directly connected to the convention center. The staff was very pleasant and efficient. The hotel food was typical and a bit pricey so we walked to the Short North for dinner and the Market was right behind the hotel so we walked there the next day for delicious choices.

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Helpful?
Thank Barb419586
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to share your experience with us at the Hilton Columbus Downtown. I am so pleased to hear you enjoyed the convenience of our location to the Short North's restaurants and the Columbus Convention Center, as well as pleasant and efficient service from our team members. We look forward to welcoming you back soon!

Columbus, Ohio
Reviewed 1 week ago

We were attending the Winter Beer Festival, and decided to stay overnight, instead of drive home after, just in case. Could not have made a better decision, on all points. The hotel was connected, via walkway, to the location of the beer festival - so we didn't even have to venture outside. Hotel is very swanky, and modern. Not uber...

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Helpful?
Thank anamcara1004
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to share your feedback. I am so glad to hear your guestroom's amenities, our convenient convention center connection, and prime Short North location made for a wonderful staycation! We hope to have the pleasure of welcoming you back again soon.

London, United Kingdom
Reviewed 1 week ago

As I think most people are, I was here for a conference in the convention centre. This is one of the hotels linked by walkways directly to it, so it's very convenient. It's also close to the market and other places where you can get out and get good food, so it was a great place to be based for...

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Thank katiee_overseas
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for staying with us, Katie. I am delighted to hear you had a great experience and enjoyed our close proximity to the North Market and Columbus Convention Center! We hope to have the opportunity to welcome you back again soon.

Aberdeen, South Dakota
Reviewed 1 week ago

Very good service except my watch was stolen from my room. I advise locking anything precious in the safe. I have yet to hear the status of how this will be handled and if they have found the person and my watch

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nicole W
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your positive comments on the hotel and service, Nicole. I understand that our security team has been in contact with you personally and via email to communicate the process for researching your claim. I will continue to monitor the process and our team will continue to communicate with you directly. Thank you.

Indianapolis, Indiana
Reviewed 2 weeks ago

I love coming to this hotel when I travel to Columbus. I do a trade show every year and having the hotel connected to the convention center is very convenient, but the employees here are what keeps me coming back. Everyone from the valet, restaurant staff, front desk, etc is very friendly and helpful. I will definitely be back again.

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Helpful?
Thank Ross O
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for staying with us, Ross. We appreciate your loyalty to the Hilton Columbus Downtown! I am so pleased to hear our employees are what keep you coming back; we are truly fortunate to have dedicated team of courteous and helpful individuals. We look forward to welcoming you back soon!

Reviewed 2 weeks ago

World-class accommodations in the heart of Columbus. I would not stay anywhere else when visiting. Room was perfect and all staff were extremely courteous and accommodating. Only issues in bar/restaurant were immediately handled by staff as they should be. Thanks!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Devin M
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for staying with us, Devin. I am delighted to hear our team members were extremely courteous and accommodating! It is our pleasure to ensure you have the best possible experience while staying with us. We home to welcome you back again soon.

McLean, Virginia, United States
Reviewed 2 weeks ago

I did enjoy staying at this hotel. It has a very nice room. It is right next to the Convention Center. I think that ones of manager was doing good job and he did take care of my requests prior and during my stays. I am highly recommend to this hotel need to be consider add new wireless ADA Buzz...

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Helpful?
Thank Robert Y
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your review, Robert. I am pleased to hear you had an overall great stay with us. We appreciate your constructive feedback as we are constantly striving to improve upon our products and services. We hope to welcome you back again soon.

United States
Reviewed 2 weeks ago

Beautiful, exceptionally clean facility with welcoming, friendly--always pleasant and responsive staff. The Hilton Downtown Columbus, Ohio lives up to the highest standards of excellence that every Hilton I've ever had the pleasure of staying at upholds. All staff make you feel as if the Hilton is a "home away from home". Thank you for a wonderful stay!

Review collected in partnership with Hilton Hotels & Resorts
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Thank eugeniac874
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your positive review. I am thrilled to hear our team members gave you the "home away from home" feeling with pleasant, friendly, and welcoming service. It is our pleasure to provide you with the best possible experience! We look forward to welcoming you back again soon.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Gallerie Bar and Bistro
Gallerie Bar and Bistro
Cuisines: American, Bar, European, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area and is within walking distance to over 300 dining and entertainment venues. The hotel features a stunning art collection comprised of over 150 original pieces by Central Ohio artists. The artwork is displayed in function space, guest rooms and public areas of the hotel—it sparks the imagination while enhancing a distinctive cultural experience. ... more   less 

Additional Information about Hilton Columbus Downtown

Address: 401 N High St, Columbus, OH 43215-2005
Region: United States > Ohio > Columbus
Price Range: $295 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Columbus Downtown 4*
Number of rooms: 532
Reservation Options:
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Also Known As:
Hilton Columbus Downtown Ohio
Hotel Style:
#2 Business Hotel in Columbus
#2 Luxury Hotel in Columbus
#2 Family Hotel in Columbus
#7 Romantic Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Columbus Downtown staff and other travellers.
23 questions
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Aurora, Ohio
7 months ago
Ohio
Santa Rosa, California
Ohio
9 months ago
Sacramento, California

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Questions? Get answers from Hilton Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You're being gouged because it's the only hotel within walking distance to the arena.”
 of 5 bubbles HeatherK85, 20 Mar 2017 | Read review
“I had a room that overlooked the atrium of the hotel which was pretty neat.”
 of 5 bubbles 679grants, 17 Mar 2017 | Read review
“Nice Room with a city view.”
 of 5 bubbles 314roberty, 7 Mar 2017 | Read review
“Check in...”
 of 5 bubbles davidmU8532HZ, 24 Feb 2017 | Read review
“High floor with view of the city is great. Center rooms have a window view onto the atrium and dining areas.”
 of 5 bubbles TravelUSA67, 14 Feb 2017 | Read review
5 of 5