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Quality Inn and Suites North/Polaris

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254 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Chicago, Illinois
Reviewed 4 weeks ago

Good: location good, everything in the room functioned, staff were nice Bad: The room (a king single) was VERY small - smaller than most European hotels, towels provided were extremely small/thin - only 2 towels given and no wash cloths, furniture was quite worn/smelled, room smelled (we stayed in a pet room? perhaps other rooms are nicer?), hallways were filthy/stairwells...

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Helpful?
Thank rockfordbuckeye
Francis A, General Manager at Quality Inn and Suites North/Polaris, responded to this review

Dear Guest Thank you for sharing your experience on your recent stay with us. We apologize for not exceeding your expectations . We value your feedback and have taken note of your concerns and we will be looking at ways to improve our guest experience. We di hope that you will be back stay with us to give another chance...

Hendersonville, North Carolina
Reviewed 3 November 2016

This Quality Inn is great. Very clean and up to date. Beds and pillow super comfortable:) Great location. Near restaurants and shopping. Delicious breakfast, hot and cold:) Everything was great. Also great price:)

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Helpful?
Thank jawga
Ravenna, Ohio
Reviewed 24 October 2016 via mobile

We found it to be clean and the bed very comfortable. Everything in our room worked find. Didn't hear any noise from hallway etc in our room. Mr Ali was very pleasant checking us in. Didn't partake of their breakfast because we slept in. Wasn't a problem with us but room is very small and no comfortable chair to sit...

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Helpful?
Thank willpack2
Deb I, Sr. Vice President at Quality Inn and Suites North/Polaris, responded to this review

Thank you for you compliment of our hotel and of our new General Manager Mr. Ali. Our team here at the Quality Inn & Suites North Polaris truly love to read how our guests feel about our customer service and hotels. Mr. Ali is a newcomer and his customer service is excellent. We have posted your review for the staff...

Reviewed 23 October 2016 via mobile

I called for room rates and the man that answered the phone was assisting another customer so he asked if I would hold or call back in a "few" minutes. I decided to call back! I called back in a "few" minutes and the same man answered and told me that I call at the wrong time. I asked if...

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Helpful?
Thank Missy W
Deb I, Sr. Vice President at Quality Inn and Suites North/Polaris, responded to this review

Thank you for taking the time to let us know of your experience. I can assure you we take our guest's comments very seriously. We are looking into this matter now. If you can call the hotel and ask for me I would appreciate the time to help me get more information on this situation. Again, I cannot thank you...

Spokane, Washington
Reviewed 20 October 2016

The desk clerk Katelyn was great. She found my cc that I had mistakenly left at the front desk and made the extra effort to walk it down to my room. The room was clean, quiet and comfortable. That was a good night's sleep. It was a little hard to park at 16 foot rental truck with a car trailer,...

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Helpful?
Thank C3809WOjohn
Baton Rouge, LA
Reviewed 18 October 2016

We stayed overnight, passing through. We used points to stay in a king suite. After being out of the country for awhile, It was nice to get a free choice hotels breakfast! Our room was clean, fresh, and functional.

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Helpful?
Thank tubastew
Deb I, General Manager at Quality Inn and Suites North/Polaris, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Management

Pittsburgh, Pennsylvania
Reviewed 27 August 2016 via mobile

I stayed her for work but then stayed the weekend so I could spend some time exploring Columbus. This was a nice little hotel. The location made it quick and easy for me to get to Easton and downtown. The hotel is older but well maintained. The price was reasonable. But the best part was the employees. Everyone was friendly...

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Helpful?
1Thank swandive208
Deb I, Sr. Vice President at Quality Inn and Suites North/Polaris, responded to this review

As I am reading reviews today I am remiss in responding! It was great to see that you had a good time in Columbus, Ohio and I am glad we could be a part of your great visit. Thank you for taking this time us to let us know. We do hope to see you again. The Management

Indianapolis, Indiana
Reviewed 25 August 2016

We used to stay here every year during "Hoot", Hearth of Ohio Toll that is a painting convention. The toilet would not work well, kept, running and I would have to fix it. The bathroom light would sometimes go out. I doe not think we will stay there anymore!

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Helpful?
1Thank pksampley
Marysville, WA
Reviewed 23 August 2016

The pros: the location worked for us; easy parking; beds comfy; room quiet; decent breakfast option (although the coffee is awful); internet worked well The cons: the back door was propped open the first evening and then the next two days the locking mechanism were gone (what the heck?) so no security at that door!; every day our room keys...

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Helpful?
Thank Kit R
Washington Mills, New York
Reviewed 22 August 2016

This is an older hotel and lacks the amenity of a pool, although it does have a fitness room (which we didn't check out). About what you would expect at a budget hotel of this age. What we didn't expect was that our driver's license and credit card would be photocopied and left on the countertop unattended. Although we were...

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Helpful?
Thank KarenGagne1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are an award-winning Sunburst Quality Inn & Suites. We presently hold the title of CHAIRMAN'S AWARD!!! We offer a complimentary breakfast including Belgium Waffles, hard boiled eggs, biscuits and gravy, yogurt, bagels, danish, hot and cold cereals and a selection of juices. We offer free wireless internet and a fitness center. Our beautifully appointed rooms come equipped with microwaves, refrigerators, iron and ironing boards and coffeemakers. We are within walking distance of multiple restaurants including J Alexanders, Bravo, Champs, Gilberts Steakhouse, Ruth Chris, The Fish Market and The Winking Lizard. We are fifteen minutes from downtown Columbus. We welcome the opportunity to have you experience our excellent customer service in Worthington. ... more   less 

Additional Information about Quality Inn and Suites North/Polaris

Address: 7500 Vantage Dr, Columbus, OH 43235-8401 (Formerly Days Inn & Suites Worthington)
Region: United States > Ohio > Columbus
Price Range: $103 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites North/Polaris 2.5*
Number of rooms: 77
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Also Known As:
Days Inn And Suites Worthington
Days Inn & Suites Worthington Hotel Columbus
Days Inn Worthington
Worthington Days Inn
Quality Inn And Suites North/Polaris Columbus, Ohio
Hotel Style:
#13 Best Value Hotel in Columbus
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Questions & Answers

Questions? Get answers from Quality Inn and Suites North/Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 232 is a pet room - it was small and pretty run down”
 of 5 bubbles rockfordbuckeye, 6 Nov 2016 | Read review
“middle ground floor”
 of 5 bubbles pksampley, 24 Aug 2016 | Read review
“No elevator can create accessibility issues.”
 of 5 bubbles KarenGagne1, 22 Aug 2016 | Read review
“Pretty quiet throughout”
 of 5 bubbles propaganda1, 2 Aug 2016 | Read review
“Clean and friendly service”
 of 5 bubbles awaddell2, 19 Jul 2016 | Read review
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