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Extended Stay America - Columbus - Polaris

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Traveller (29)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent34%
  • Very good28%
  • Average19%
  • Poor10%
  • Terrible9%
Travellers talk about
“grab and go”(12 reviews)
“oatmeal packets”(2 reviews)
“small kitchen”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (185)
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All reviewsgrab and gooatmeal packetssmall kitchenfull kitchenhome away from homequaker steak and lubemajor highwayplace to staylocation is greatroom was cleangreat shoppingqueen suitesized bedstayed nightsother hotelsunder constructionice machine
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31 - 35 of 185 reviews
Reviewed 9 June 2017

Never again not a good hotel, horrible room, stay, cleaness, front desk very rude never will we come back again. The pool closed, the hotel smelled bad, not enough linens, or towels, very very basic roomMore

Review collected in partnership with Extended Stay
Thank Misty B
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 10 June 2017

Misty, thank you for your stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We are so sorry to read you had several issues during your stay, and we are working...More

Reviewed 6 June 2017 via mobile

I reserved this room through a travel site and I payed a little extra because there was a pool advertised. Well, we checked in and was given a smoking room!! I didn't think anyplace allowed smoking in hotels anymore!! The only nonsmoking room left was...More

Thank zoom8942
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 7 June 2017

I am sorry to see that we did not meet your expectations while you were here. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

Reviewed 5 June 2017

Last minute staycation and we enjoyed ourselves. We wanted a pool but it was closed for repairs. Other than that it was a very enjoyable stay. We would recommend to friends especially if staying for and extended period.More

Review collected in partnership with Extended Stay
Thank mzniki34
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 7 June 2017

Thank you for staying at Extended Stay America - Columbus – Polaris. It’s our pleasure knowing you enjoyed being with us. However, we are sorry you were unable to enjoy in our pool and regret the inconvenience caused. We appreciate you recommending us and hope...More

Reviewed 22 May 2017

I picked this hotel in the Polaris area assuming that the full kitchen was already stocked and had all necessities. It does not. You can order dishes, cups, silverware, coffee maker (when is this not standard in a hotel room?), toaster, and pots/pans from the...More

Thank spike9090
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 23 May 2017

Thank you for staying with us. We are glad you liked the cleanliness of your room, our courteous staff and that you had an overall comfortable visit. However, we apologize for your disappointment. To ensure cleanliness of kitchenware upon check-in, brand standards require us to...More

Reviewed 14 May 2017 via mobile

This is the worst hotel I have every experienced. This hotel is pet friendly and am I not. During my stay there was 3 dogs across the hall from me that barked and barked all during my stay. This was my first time in Columbus...More

Thank tbuss3
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 15 May 2017

I apologize for the disappointing stay you and your friends had with us. We are sorry about the dog barking. In the future, if this happens please let our desk staff know as we do have a pet policy so our guests are not disturbed....More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 94 - USD 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 94 - USD 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (29)
Room & Suite (13)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Abdalutol
30 November 2016|
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Response from Lori N | Reviewed this property |
We only stayed one night
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Room Tips
"Just talk with management if you have any issues. They are awesome."
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"Do not stay here"
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"Any room view"
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"Handicap room on the first floor was outdated and had very thin walls."
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