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Extended Stay America - Columbus - Polaris

Booking.comUSD 104*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 114*
USD 104*
USD 114*
USD 104*
USD 114*
USD 104*
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Extended Stay America - Columbus - Polaris
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152 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Columbus - Polaris
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Showing 152: English reviews
Ohio
Reviewed 17 March 2016

When we sold our house but didn't get occupancy of the new one for a week, we needed a place to stay. Not knowing Columbus, initially we had a place reserved on 161. After doing more research, we realized that we wanted to stay in an area that was safer and decided on Extended Stay by Polaris. We appreciated the...

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Helpful?
Thank tryingtohaveitall
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

I want to thank you for taking the time to post a review of your stay. We are so happy to hear that you enjoyed our spacious rooms as well as all of the convenient amenities our hotel has to offer. I’m thrilled that we were able to accommodate your needs with a home away from home experience! The staff...

Reviewed 10 March 2016

Since last September, I stay in hotels 3-4 times a week. After trying five different hotels on the north side of Columbus, Polaris E.S.A. has become my go to place. Location is fantastic...shopping, restaurants, easy to get to. Place is always clean and the staff is top notch.

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Helpful?
Thank Chuck W
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

Thank you for taking the time to write a review of your stay. It’s great to read that you had a wonderful experience and enjoyed our convenient location. I truly appreciate your kind comments regarding our friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back...

Cleveland, Ohio
Reviewed 29 February 2016

We had a quick one night stay in town and would only be in the room for a couple of hours to sleep so we booked a hotel through a 3rd party website for a very low rate. Had we paid a dollar more it would have been too much for this hotel, but we also couldn't complain because it...

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Helpful?
Thank Mary C
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you did not have a comfortable stay. To uphold our company's high standards, we will closely monitor our room inventory moving forward and make sure that we are thoroughly inspecting rooms prior to guest arrivals. We continually work to improve...

Tiffin, Ohio
Reviewed 29 February 2016 via mobile

It was a great place to stay for girls shopping weekend. Very convenient to.every thing. Chandra at.the front desk provided extremely great customer service. Would have liked a little more choices on breakfast...fruits and orange juice as well as milk.

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Helpful?
Thank Tracy F
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

I want to thank you for taking the time to post a review of your experience with us. I’m so pleased to read that we were able to accommodate your needs with a comfortable stay! It’s great to read that you enjoyed our friendly customer service as well as our convenient location. Thank you again for your review. I hope...

Windsor, Canada
Reviewed 24 February 2016

I had never stayed at a Extended Stay before. This was our first time. I called the hotel direct and the young lady "Gee" was extremely helpful and helped us get the best rate possible. Upon arrival or check in was fast, friendly, and received the room we were promised on the phone. Our room was spacious and clean. Later...

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Helpful?
Thank Dan H
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

Thank you so much for posting a review of our property. I’m pleased to read that you had a great stay! I truly appreciate your kind comments regarding our friendly customer service and reasonable rates. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 16 February 2016

My husband and I booked a room for our overnight Valentine day getaway. The room was clean and spacious. The bed was very comfortable. Check-in was quick and easy. The staff was friendly and happily answered my questions.

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Helpful?
Thank Miss mi I
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

I want to thank you for taking the time to post a review of your experience with us. We are so happy to hear that you had a comfortable stay and enjoyed our friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Wilmington, North Carolina
Reviewed 4 February 2016

From my check in to check out this place provided nothing but top notch service and amenities. The room was clean and comfortable as was the entire location. The staff was friendly and always provided me with assistance when needed. This location is just minutes from highway and numerous food establishments. Excellent value and nice place to stay. Would definitely...

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Helpful?
Thank CampBucky
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Lansing, Michigan
Reviewed 25 December 2015 via mobile

Pros: front desk lady is very nice and kind. Free parking, and free internet. The room is a little suites, with big fridge, stove, and microwave. There is a office table and two chairs as well, very comfortable. A nice flat screen tv, and a nice sofa. Everything looks clean and tidy to me. Cons: I have reserved 2 rooms,...

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Helpful?
Thank lucyclu
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the inconveniences you experienced. Moving forward, I will make sure we are closely monitoring our room inventory. Still, I am glad to read that we were able to accommodate your needs with a satisfactory stay overall. Our team is...

Sydney, Nova Scotia, Canada
Reviewed 24 December 2015

We found this to be excellent value for money spent. The rooms were clean and quiet and the staff pleasant and helpful. We were looking for an inexpensive place to stay (given the weakness of the Canadian dollar to the American) within reasonable distance of downtown Columbus. This fit the bill perfectly. It's about a 20-minute drive. We didn't shop...

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Helpful?
Thank Peter and Linda H
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

I want to thank you for posting such a positive review of our property. I am glad you had a great stay and enjoyed our convenient location. I’m thrilled that you found our hotel to be a great value! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back...

Columbus, Ohio
Reviewed 9 December 2015

The hotel is clean and bright located 3 minutes from the interstate highway system with one of the largest shopping malls around. Many restaurants' from fast food to elegant dining and a gas station with in 300 feet. The management and staff attend to your every need. My dish washer died and was replaced the same day by hotel maintenance....

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Helpful?
Thank djmlu683
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

Thank you for writing such a glowing review of your experience with us. We truly value your great feedback regarding our staff and the cleanliness of the hotel. I’m thrilled that we were able to accommodate your needs with a home away from home experience! The staff and I would like to thank you again for posting your review. We...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Extended Stay America - Columbus - Polaris

Address: 8555 Lyra Dr, Columbus, OH 43240-2026 (Formerly Extended Stay Deluxe - Columbus - Polaris)
Region: United States > Ohio > Columbus
Price Range: $121 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbus - Polaris 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Columbus Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Columbus - Polaris staff and other travellers.
2 questions
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6 months ago

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Questions? Get answers from Extended Stay America - Columbus - Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just talk with management if you have any issues. They are awesome.”
rogerfP3239BB, 8 Mar 2017 | Read review
“Do not stay here”
paulaZ1618FI, 5 Feb 2017 | Read review
“Any room view”
Y7771VVsarahr, 27 Jan 2017 | Read review
“Handicap room on the first floor was outdated and had very thin walls.”
magical630, 18 Oct 2016 | Read review
“Outside rooms are easier to park and bring in luggage.”
Advisor1047, 6 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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