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DoubleTree Suites by Hilton Hotel Columbus Downtown

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Traveller (138)
Room & Suite (81)
Dining (9)
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Overview
  • Excellent30%
  • Very good22%
  • Average19%
  • Poor17%
  • Terrible12%
Travellers talk about
“supreme court”(18 reviews)
“double tree”(58 reviews)
“capital club”(17 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
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Offers from DoubleTree Suites by Hilton Hotel Columbus Downtown
Special Offer: Double Points, Every Stay
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Offers from DoubleTree Suites by Hilton Hotel Columbus Downtown
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,301)
There are newer reviews for DoubleTree Suites by Hilton Hotel Columbus Downtown
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251 - 255 of 1,296 reviews
Reviewed 15 January 2017

Melea at the front desk was incredibly friendly and went above and beyond to be helpful to me. I had forgotten my umbrella and I was in town on business. I was walking back and forth to a location that was two blocks away and...More

Thank happytraveler812017
Response from Annie J, Manager at DoubleTree Suites by Hilton Hotel Columbus DowntownResponded 20 January 2017

Thank you for posting your kind words! We are very grateful for our team and will make sure our team gets to see this! We are so happy you enjoyed your time with us a look forward to seeing you next time you are in...More

Reviewed 15 January 2017

If I owned this place, I'd fire the bartender (who had to get up at 4am and wouldn't serve anyone drinks after 10:45 on a Saturday night - -wow, is that MY issue as the customer???), the Manager who allowed her to say this to...More

Thank Sandy5432
Response from Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Columbus DowntownResponded 18 January 2017

Dear Sandy5432 Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with...More

Reviewed 14 January 2017

Everything is excellent, except when we had question about the pillow being "small & square" on King Size bed; we were told by the operator to accept it as it is. We did finally figure out that the pillow need to be "opened up" to...More

Review collected in partnership with DoubleTree by Hilton
Thank P6671VRscottg
Response from Annie J, Manager at DoubleTree Suites by Hilton Hotel Columbus DowntownResponded 20 January 2017

Thank you for posting your review. We are glad you enjoyed your stay and do apologize about the confusion with the pillows and the response you got. We hope to see you again next time you are in town.

Reviewed 12 January 2017

The front desk staff was accommodating and helpful even before the visit - answered questions, provided suggestions. Would return just because of them. The room was clean and nicely decorated. The hotel is conveniently located in the city within walking distance of may attractions and...More

Review collected in partnership with DoubleTree by Hilton
Thank elaw2017
Reviewed 11 January 2017

Parking is over priced and horrible access into hotel. Lack of luggage carts to even help with long walk and two elevators! I would not recommend this hotel. (No pool either.) Many other hotels in this area to choose from.More

Review collected in partnership with DoubleTree by Hilton
1  Thank amysO9123TB
Response from Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Columbus DowntownResponded 17 January 2017

Dear amysO9123TB We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 146 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 146 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (138)
Room & Suite (81)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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regionaltraveler76
21 June 2017|
AnswerShow all 4 answers
Response from thielmom180 | Reviewed this property |
I'm not sure about the height, but we have a Honda civic and the parking spaces are very tight! Also, I would rethink staying at this hotel, rude staff, managers do not return phone calls and the room was dirty!
0
Votes
foodlover050
24 April 2017|
AnswerShow all 6 answers
Response from bmutgi | Reviewed this property |
Breakfast was not included in the room rate. We received free Breakfast as I have Hilton Honors Gold status.
0
Votes
seandub
11 August 2016|
AnswerShow all 4 answers
Response from Alice S | Reviewed this property |
I have no idea if the pool will be open then but the weather should be great for all sorts of outdoor activities. Contact the hotel to check on the pool. I hope you have a great trip!
0
Votes
Room Tips
"go anywhere else"
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"Corner rooms are always better and ask for a city view."
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"Absolutely make sure they have your reservations correct before you arrive."
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"River views"
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