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All reviewsfrosted glasstrain noisesleeping areadesk areahotel is modernolentangy rivereach morningthe general managerexercise roomgreat place to staybusiness triproom was spacioushot breakfastshopping and restaurantsohio statestaying at this hotelconvenient location
This was a pleasant but no-frills hotel experience with standard amenities but in a convenient location. You are a quick drive from OSU and a shopping center with a Target.
I would ask for a room at the front of the building as there is...More
Response from TeamConcord, General Manager at SpringHill Suites Columbus OSUResponded 18 July 2017
Thank you for your feedback! We are pleased to see you had an overall satisfactory stay, but we are sorry the train made your stay not so pleasant. We hope you will return, and request that room at the front of the hotel!...More
The staff was good and the room had lots of space. I especially liked the work desk. The breakfast was good. However the room really needed some deep cleaning. There were spots on the walls and the carpet had a number of stains. I would...More
Thank Nathan K
Response from TeamConcord, General Manager at SpringHill Suites Columbus OSUResponded 15 July 2017
Thank you for your review. Please accept our apologies for oversights in the servicing of your room. Your feedback has been shared with the team to ensure we do a better job going forward. We look forward to your return the next time...More
I wrote a review in response to the hotel and mentioned a couple of things that concerned me.......there was train noise that I hadn't expected, the ice cream "Nibs" were covered with ice on top and bottom, and a taxi to the airport that was...More
Thank June K
Response from TeamConcord, General Manager at SpringHill Suites Columbus OSUResponded 12 July 2017
Dear June K,
Thank you for your recent visit to our hotel and for your online review. We are committed to offering every one of our guests an exceptional stay and we want you to know your feedback is taken seriously so we can better...More
In town for a wedding and everyone stayed here. Clean comfortable rooms and a friendly staff. But the breakfast area is way too small and gets horribly backed up. There is only wall for all the food and with people crowding around the toasters and...More
We loved the location of this SpringHill Suites. it was convenient to downtown and many local restaurants and bars. There is a Target just down the road and a Tim Horton's coffee shop within walking distance. Our rooms were spacious, spotless, and quiet. The beds...More
Response from TeamConcord, General Manager at SpringHill Suites Columbus OSUResponded 29 June 2017
Dear SoonerMom87, wow what a great review! We loved having you as our guest and glad our great location to so many shops and restaurants met your travel needs. Our friendly staff is always ready to greet and welcome our guests and make them feel...More
Several kinds of cereal (including oatmeal), coffee, juices, waffles, pastries/bread, scrambled eggs, sausages/bacon. There was a variety of fruit, and salsa and cheese for the eggs. A very nice buffet that was better than... More
Several kinds of cereal (including oatmeal), coffee, juices, waffles, pastries/bread, scrambled eggs, sausages/bacon. There was a variety of fruit, and salsa and cheese for the eggs. A very nice buffet that was better than the concierge lounge buffet at the Marriott Marble Arch in London when I visited last month.
also note that there is hot water and coffee during the day. not a bad breakfast that works.
If you don't like this menu there is a restaurant, I think Bob Evans or some sort from a chain, right next door.