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Holiday Inn Express & Suites Columbus-Polaris Parkway

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Traveller (90)
Room & Suite (230)
Pool & Beach (41)
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Overview
  • Excellent56%
  • Very good26%
  • Average9%
  • Poor6%
  • Terrible3%
Travellers talk about
“pool area”(33 reviews)
“cinnamon rolls”(16 reviews)
“lap lanes”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Offers from Holiday Inn Express & Suites Columbus-Polaris Parkway
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (324)
There are newer reviews for Holiday Inn Express & Suites Columbus-Polaris Parkway
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Traveller rating
175
86
30
21
11
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Time of year
LanguageEnglish
175
86
30
21
11
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All reviewspool areacinnamon rollslap laneshot tubgreat poolroom was cleanpull out sofatwo queen bedsthe breakfast areaoatmealwould stay againfree breakfastfront desk clerkhot breakfastbusiness centerpolariszoo
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71 - 75 of 323 reviews
Reviewed 8 April 2016

This hotel is not good. Dirty, crowded, sem*n stains in there 200$ a night suites? Stay somewhere else. The breakfast was overcrowded and there was nowhere to sit. Only nice area was the pool, and even that was just average.More

Thank John B
Response from Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 12 April 2016

Dear John B, Thank you for taking the time to write a review of our hotel. I am not sure why you were unable to review the hotel on the Holiday Inn website, but I will definitely submit the issue to the IT staff. We...More

Reviewed 7 April 2016 via mobile

My family and I made the trip to Columbus to visit COSI for the day and spend the night. We chose this hotel for the pool and the closeness to the Polaris Mall. The hotel is very clean and we were recognized as HIG members....More

Thank Danny T
Response from Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 12 April 2016

Dear Danny T, Thank you for writing a review of our hotel. It is true that our hotel and staff are the best in Columbus, and we highly value our IHG Rewards guests. We are thrilled that you enjoyed your time with us, and look...More

Reviewed 1 April 2016 via mobile

This is my first review although I have used tripadvisor for years! We were so looking forward to a little getaway but were very disappointed to have a room that smelled terribly like smoke. Our room was not ready at 4:00 like it's supposed to...More

Thank missfike
Response from Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 8 April 2016

Dear missfike, Thank you for taking the time to review our hotel. I am very sorry for the issues you experienced during your stay with us. We are a 100% non smoking facility, and complete extra cleaning on rooms that have been smoked in. It...More

Reviewed 1 April 2016

So I stayed at Columbus Polaris location with my little girl and some friends. We were getting ready for bed and pulled out the sleeper sofa. There was urine and a red (blood) stain on the mattress. When we tried to flip the mattress over,...More

2  Thank Christina S
Response from Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 20 April 2016

Dear Christina S, Thank you for writing a review of our hotel. We appreciate all feedback and use it to improve our hotel and staff. I was happy to get the opportunity to discuss these issues with you after your stay via phone, and am...More

Reviewed 26 March 2016

My husband, two children (5 & 7) and I spent a night here while we were visiting the Columbus Zoo and COSI. Our room was very clean and spacious with two queen beds and a pull-out sofa. The hotel as a whole was very well...More

1  Thank Tay1974
Response from Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 28 March 2016

Dear Tay1974, Thank you for taking the time to write a review of our hotel. We are thrilled you enjoyed your stay. It is true that our pool area is one of our main features, especially for the size and splash pad for children. Our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 116 - USD 211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 116 - USD 211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (90)
Room & Suite (230)
Pool & Beach (41)
Dining (17)
Amenities (22)
Family and Play Areas (2)
Questions & Answers
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Jenn_popil
28 March 2018|
AnswerShow all 4 answers
Response from eobert | Reviewed this property |
I think so.
0
Votes
Angie F
29 January 2018|
AnswerShow all 3 answers
Response from Melissa L | Property representative |
Hi Angie ~ just the guests staying in the hotel room will have access to the pool area.
0
Votes
HDasgupta
6 February 2017|
AnswerShow all 2 answers
Response from Melissa L | Property representative |
Dear HDasgupta, Thank you for your question. Unfortunately, we do not offer room service and do not have a full restaurant on site. However, we offer a complimentary hot buffet breakfast to all of our guests, and are... More
0
Votes
Room Tips
"The hallways don't go on and on like some hotels"
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"all rooms are nice and big"
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"By the elevator is always good..."
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"ask for a top floor corner room so you have fewer neighbours."
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