We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express & Suites Columbus-Polaris Parkway

HIExpress.comUSD 119*
View Deal
#36 of 143 Hotels in Columbus
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Holiday Inn Express & Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway
Panoramas (14)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

300 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Express & Suites Columbus-Polaris Parkway
See the most recent reviews
Showing 299: English reviews
Reviewed 1 January 2016 via mobile

We stayed at this hotel while we were visiting family. All in all, just what I would from a Holiday Inn property. The room was clean and quiet, and the staff was friendly and professional. Definitely will stay there again. Now, if they could do something about the Target down the street... maybe give them some customer service lessons!

 Report
Helpful?
Thank Jim G
Downers Grove, Illinois
Reviewed 28 December 2015 via mobile

My husband and I stay here almost monthly with two of our kids. We love it here! The staff is super friendly especially Felicia( I believe is her name) Everything is always clean.we love the pool the only thing is lately since my knees have gotten worse I can't get in the water since there is no handrail to get...

 Report
Helpful?
Thank courtkne
willard, United States
Reviewed 26 December 2015 via mobile

Extended family wkend -5 rms. Very good experience. Rooms are beautiful, large and very clean. Beds awesome with great linens and pillows. Pool area large. Water was cold. Liked the ever-present hot chocolate and coffee in lobby. Staff friendly. Prices good. Convenient. Highly recommend!

 Report
Helpful?
Thank Jacki W
United States
Reviewed 18 December 2015

Stayed here for two nights--had a flight out of Columbus airport plus wanted to spend time with family in the area. Will divide this review up into pros and cons. Pros: Great location in the middle of the Polaris shopping area. Can walk to Starbucks and a few other restaurants. Hotel has a modern contemporary flair with pictures, etc. that...

 Report
Helpful?
1Thank Nanna1959
Cleveland
Reviewed 13 December 2015 via mobile

We planned an overnight in Columbus with no real plans. Stayed at this Holiday Inn. Close to Polaris Mall. Room was clean. Bed and pillows comfortable. Front desk personnel friendly. We went down to breakfast near the end and there were a lot of guests there with some foods gone. We didn't know if they would replenish so we opted...

 Report
Helpful?
Thank OhJoyce
Reviewed 8 December 2015

We had a good stay. Chad, at the front desk was nice and personable. The room was clean, the pool was a little crowded in the evening, but still nice. There was plenty for breakfast. Pancakes, sausage (pork and Turkey).Scrambled eggs, muffins, and cinnamon Rolls. Apples and Bananas.Juice and of course plenty of coffee.

 Report
Helpful?
Thank Lawrence R G
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Lawrence R G, Thank you for taking the time and submitting such positive feedback. Chad is a wonderful associate who all of our guest really love. He is a huge asset to our team. We hope you will stay with us again soon! Sincerely, Mykel McClelland General Manager

Reviewed 7 December 2015

We really enjoyed our room - my husband is a neat freak, and even the tops of the pictures passed his inspection. The breakfast was average - not a fan of the cheese filled eggs, but the scrambled eggs were good. We didn't swim this time, but this was the fourth time we've stayed in this hotel, and the slide...

 Report
Helpful?
1Thank Kim T
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Kim T, I am so happy we passed your husbands inspection. Our housekeeping team ensures that the entire room is spotless for our guests including the tops of our high pictures. If your husband ever needs a job I'm sure we can find a spot for him as a room inspector! Sincerely, Mykel McClelland General Manager

Columbus, Ohio
Reviewed 4 December 2015 via mobile

We checked in well after midnight and exhausted. The front door was locked so we knocked after not seeing anyone in the lobby only for the front desk "Bob" to tell us that's what our room key was for. Explained we didn't have one! He also told me this was a hotel not a motel and I'll not bore you...

 Report
Helpful?
Thank AroundNAround
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear AroundNAround, I cannot apologize enough for the bad experience you had with our staff. I can assure you customer service is one of the highest priorities for us. The situation has been taken care of and moving forward you can expect nothing but the best customer service from our staff. I hope you will make a return trip and...

Columbus, Ohio
Reviewed 2 December 2015

Came here for our wedding night because it is one of very few hotels in the area with Jacuzzi rooms available. We were overall pleased with our stay. The location is great and near just about everything in Polaris! The only thing I would not recommend is that we purchased the "romance package" and were a little disappointed. It was...

 Report
Helpful?
Thank Lauren A
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Lauren A, I am happy to see you enjoyed your stay overall. I am sorry you were disappointed with our romance package. I will share your comments with my management team and see if there is anything we can do to improve the value of the package. We hope to see you again soon! Sincerely, Mykel McClelland General Manager

Bloomington, Indiana, United States
Reviewed 28 November 2015 via mobile

We paid for a Jacuzzi in room and it was worth the extra $30. All facilities were very clean, and seemed new, including gym center. The included breakfast had the biggest variety I've seen, including warm cinnamon rolls. Food was good, service was good. Although it took almost 1 hour to "find" us a crib - it was the evening...

 Report
Helpful?
Thank Priscilla B
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Priscilla B, I am so happy you were able to enjoy one of our Jacuzzi suites. Its also great to see you enjoyed our Express Start breakfast especially everyone's favorite, the cinnamon rolls. I will speak with my front desk team to see why it took so long to get a crib to your room, and see if any...

425 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (102)
Viewed
Pool/Beach Area (15)
Viewed
Hotel & Grounds (24)
Viewed
Room/Suite (25)
Viewed
Dining (4)
Viewed
Bathroom (8)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (23)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (263)
Viewed
Amenities (22)
Viewed
Executive King (25)
Viewed
King Jacuzzi Suite (33)
Viewed
King Suite (30)
Viewed
One Bedroom Suite (36)
Viewed
Pool (21)
Viewed
Dining (13)
Viewed
The Hotel (28)
Viewed
Two Queen (24)
Viewed
Two Queen Suite (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Hotel & Grounds (10)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (19)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (3)
Viewed
Other (16)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Columbus hotels
0.9 km away
Cambria hotel & suites Columbus - Polaris
1.0 km away
Hilton Garden Inn Columbus/Polaris
0.7 km away
Hampton Inn & Suites Columbus Polaris
Show Prices
Show Prices
Show Prices
0.4 km away
Homewood Suites by Hilton Columbus/Polaris
21.6 km away
Country Inn & Suites By Carlson, Columbus Airport East
14.5 km away
Holiday Inn Express Hotel & Suites Columbus University Area - OSU
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities

Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Address: 8670 Orion Pl, Columbus, OH 43240-4030
Region: United States > Ohio > Columbus
Price Range: $188 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotwire, Hotels.com, Travelocity, Orbitz, Expedia, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your Holiday Inn Express & Suites Columbus-Polaris Parkway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio
Hotel Style:
#16 Business Hotel in Columbus
#18 Family Hotel in Columbus
#20 Romantic Hotel in Columbus
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Columbus-Polaris Parkway staff and other travellers.
13 questions
Ask a question
Versailles, Ohio
over a year ago
over a year ago
Columbus, Ohio
3 months ago

See all questions (13)

Questions? Get answers from Holiday Inn Express & Suites Columbus-Polaris Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are nice and big”
748aaronh, 11 Mar 2017 | Read review
“By the elevator is always good...”
743jeremiahw, 5 Feb 2017 | Read review
“ask for a top floor corner room so you have fewer neighbours.”
scrufgrove, 30 Dec 2016 | Read review
“We had a 3rd floor room which faced the front and it was quiet and sunny for late November days.”
gerrywg2016, 18 Dec 2016 | Read review
“rooms on the higher floors are a longer wait for the elevator!”
funlovin_11, 16 Oct 2016 | Read review
5 of 5
HIExpress.com
USD 119* /night
View Deal
AMOMAUSD 294
Hotwire.comUSD 145
TravelocityUSD 145
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates