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Holiday Inn Express & Suites Columbus-Polaris Parkway

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Traveller (90)
Room & Suite (230)
Pool & Beach (41)
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Overview
  • Excellent56%
  • Very good26%
  • Average9%
  • Poor6%
  • Terrible3%
Travellers talk about
“pool area”(33 reviews)
“cinnamon rolls”(16 reviews)
“lap lanes”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
Offers from Holiday Inn Express & Suites Columbus-Polaris Parkway
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (325)
There are newer reviews for Holiday Inn Express & Suites Columbus-Polaris Parkway
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Traveller rating
175
86
30
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12
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LanguageEnglish
175
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12
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All reviewspool areacinnamon rollslap laneshot tubgreat poolroom was cleanpull out sofatwo queen bedsthe breakfast areaoatmealwould stay againfree breakfastfront desk clerkhot breakfastbusiness centerpolariszoo
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11 - 15 of 324 reviews
Reviewed 31 January 2018 via mobile

This is a nice hotel. It is very clean and comfortable. The cinnamon rolls at the breakfast are great. I didn’t have any interaction with staff. I would stay here again. The decor is very contemporary.

1  Thank eobert
Response from Melissa L, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 2 February 2018

Thank you so much for your great feedback - I will make sure I share your experience with my staff. Yes, the cinnamon rolls are the best! Next time you are in the area, we would love to have you back with us!

Reviewed 30 January 2018 via mobile

Had not stayed here and it was awesome. Clean and the best part was the king size bed the continental breakfast was ok, but we went for the room. It was quite and smoke free. Would definitely stay there again.

Thank maverickfile
Response from Melissa L, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 5 February 2018

Thank you so much for taking the time to share your experience! I'm so glad that your room was just what you wanted. We would love to have you back any time you are in the area!

Reviewed 22 January 2018 via mobile

I stayed here 3 nights while in town training at Anheuser-Busch. My room was nicely furnished and clean. The free breakfast was good two of the mornings but Wednesday morning the breakfast was not put out at 6:30 a.m. and I went without any breakfast...More

Thank Douglas H
Response from Melissa L, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 5 February 2018

Thank you so much for staying with us and sharing your comments. I will make sure that I share your comments regarding breakfast with the associates so this does not happen in the future. Please come back and visit us next time you are in...More

Reviewed 21 January 2018

The location of this hotel is great and if you're looking for a night's stay at a good value, I would go for it. HOWEVER - if you are all discerning/picky about your hotels - I would skip this one. First and foremost - the...More

Thank ATLBuckeyeGirl
Response from Melissa L, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 5 February 2018

Thank you so much for staying with us and for sharing your feedback. I so very sorry about your disappointment with the beds and how unsafe you felt when you were in your room. We take all reviews very seriously and I will look into...More

Reviewed 4 January 2018

We travel to Columbus often, but this was our first; and last stay at this property. The hotel is convenient to shopping and restaurants. The hotel is nicely decorated. With the exception of one gentleman at the front desk, the staff does not go out...More

3  Thank Jeffrey D
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 20 January 2018

Hello Jeffrey D, Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am sorry to read about your disappointment with our check-in service and noise issues you have encountered. We take...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 142 - USD 209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 142 - USD 209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (90)
Room & Suite (230)
Pool & Beach (41)
Dining (17)
Amenities (22)
Family and Play Areas (2)
Questions & Answers
Ask a question
Jenn_popil
28 March 2018|
AnswerShow all 4 answers
Response from eobert | Reviewed this property |
I think so.
0
Votes
Angie F
29 January 2018|
AnswerShow all 3 answers
Response from Melissa L | Property representative |
Hi Angie ~ just the guests staying in the hotel room will have access to the pool area.
0
Votes
HDasgupta
6 February 2017|
AnswerShow all 2 answers
Response from Melissa L | Property representative |
Dear HDasgupta, Thank you for your question. Unfortunately, we do not offer room service and do not have a full restaurant on site. However, we offer a complimentary hot buffet breakfast to all of our guests, and are... More
0
Votes
Room Tips
"The hallways don't go on and on like some hotels"
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"all rooms are nice and big"
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"By the elevator is always good..."
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"ask for a top floor corner room so you have fewer neighbours."
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