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Holiday Inn Express & Suites Columbus-Polaris Parkway

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Traveller (90)
Room & Suite (230)
Pool & Beach (41)
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Overview
  • Excellent56%
  • Very good26%
  • Average9%
  • Poor6%
  • Terrible3%
Travellers talk about
“pool area”(35 reviews)
“cinnamon rolls”(16 reviews)
“lap lanes”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Columbus-Polaris Parkway
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Offers from Holiday Inn Express & Suites Columbus-Polaris Parkway
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Rooms
2 Jul.3 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from USD 131.
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Reviews (328)
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327 results
Traveller rating
176
87
30
21
13
Traveller type
Time of year
LanguageEnglish
176
87
30
21
13
Show reviews that mention
All reviewspool areacinnamon rollslap lanespancake machinehot tubgreat poolroom was cleanpolaris mallpull out sofatwo queen bedsthe breakfast areahighly recommend this hoteloatmealwould stay againfree breakfastfront desk clerkhot breakfast
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1 - 5 of 327 reviews
Reviewed 5 days ago

While I see there are mixed reviews, this surprises me. I had to seek shelter here one night after having a horrid insect experience at the Crowne Plaza on Doubletree in Columbus. I found the property clean, the staff courteous, and overall a very good...More

Thank TravelerONE2468
Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 4 days ago

Thank you for choosing to stay with us. We appreciate you and your feedback. We have an awesome hotel and love your compliments. Come back and visit us anytime. Thank you. Sincerely, Donna Selby General Manager

Hotel's Favourite
Reviewed 7 April 2018 via mobile

We have been looking for a good Columbus hotel and this is the winner. We travel with a toddler and the splash pool was perfect after a long drive. It was warm, wish we brought floaties! Beds were great, so much so my mom bought...More

1  Thank teachersms
Response from Melissa L, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 8 April 2018

Thanks so much for the great review! We love our families on the weekend - the amazing pool really draws them in! I am, however disappointed that you didn't enjoy your breakfast. The best item we have are our warm cinnamon rolls - I hope...More

Reviewed 2 weeks ago

The hotel and our room looked nice enough but the staff's service was very poor and the place was not very clean. -There were never enough towels in the pool area. -I asked for an extra blanket at the front desk. They didn't have an...More

Thank E K
Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 2 weeks ago

Thank you for choosing to stay with us. We sincerely apologize for not exceeding your expectations while in our care. Please feel assured that our staff is truly committed to deliver a flawless experience for our guests. Comments like yours are truly valuable and they...More

Reviewed 3 weeks ago via mobile

We stayed for a long weekend while on work. The location was close to retsurants, shopping, and the interstate. Management was friendly and helpful. Onsite breakfast was fine. Only wierd thing was that wristbands are required for the pool on the weekends.More

Thank a_road_more_traveled
Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 3 weeks ago

Thank you for choosing to stay with us and for your feedback. We are pleased that you enjoyed your stay with us and found customer service was friendly and helpful. Thank you. We apologize for any inconvenience with the wristbands. It helps us keep track...More

Reviewed 4 weeks ago via mobile

On April 28, 2018 We checked in for a little mini family vacation. Our kids (ages 3 and 4) have always love the splash pad swimming area. And we have gone there multiple times with no issues but this time was a lot different. When...More

1  Thank V N
Response from Melissa L, Director of Sales at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 3 weeks ago

Thank you very much for taking the time to provide feedback during your stay. I am sorry about the situation that occurred while you and your family were here. We have since evaluated our process for handling issues such as these and have addressed this...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 131 - USD 209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 131 - USD 209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (90)
Room & Suite (230)
Pool & Beach (41)
Dining (17)
Amenities (22)
Family and Play Areas (2)
Questions & Answers
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Jenn_popil
28 March 2018|
AnswerShow all 4 answers
Response from eobert | Reviewed this property |
I think so.
0
Votes
Angie F
29 January 2018|
AnswerShow all 3 answers
Response from Melissa L | Property representative |
Hi Angie ~ just the guests staying in the hotel room will have access to the pool area.
0
Votes
HDasgupta
6 February 2017|
AnswerShow all 2 answers
Response from Melissa L | Property representative |
Dear HDasgupta, Thank you for your question. Unfortunately, we do not offer room service and do not have a full restaurant on site. However, we offer a complimentary hot buffet breakfast to all of our guests, and are... More
0
Votes
Room Tips
"The hallways don't go on and on like some hotels"
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"all rooms are nice and big"
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"By the elevator is always good..."
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"ask for a top floor corner room so you have fewer neighbours."
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