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All reviewsnice hotelan early flightlobby areafront desk attendantcoffee makerwalk in showerpleasant staylittle thingsone night staybusiness tripwould stay againconvenient locationking bedspgshuttlecmhdowntown
This was my first stay at a Four Points and the hotel was nice but the staff was midly rude. When I checked in room was ready but the extras I requested wasn't. None of the ice machines were working on each floor, had to...More
Response from Krishna P, Front Office Manager at Four Points by Sheraton Columbus Ohio AirportResponded 2 days ago
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to...More
The management staff at this property by far is one of the nicest I have yet to experience with the Sheraton group. They by far make up for the some of there employees lack of knowledge. And that’s a good thing .More
Thank Paige C
Response from Michael D, General Manager at Four Points by Sheraton Columbus Ohio AirportResponded 24 January 2018
On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at Four Points by Sheraton Columbus Ohio Airport.
It is always encouraging to hear positive feedback, particularly when it comes from those who...More
This was an excellent experience at a hotel. The overall look of the place when you first arrive was warm and welcoming. Then the room was like the cherry on top of the sundae. The sliding bathroom door was creative. I could not have been...More
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Response from Krishna P, Front Office Manager at Four Points by Sheraton Columbus Ohio AirportResponded 2 weeks ago
Thank you so much for your review, Mr. Hasan! We enjoyed serving you and hope to see you again very soon!
After a long day Brandon the front desk attendant got me checked in when I realized I had forgotten some personal items on my business trip for work. I was asking him for Uber’s or Lifts to the neatest Walgreens when he stated that they...More
FOur POints Hotel at the Columbus Ohio AIrport offers a comfortable spot to make it a short term home. A great great staff, convenient location and a fine room. A lobby fireplace sure is nice on this cold winter day.More
Response from Krishna P, Front Office Manager at Four Points by Sheraton Columbus Ohio AirportResponded 4 weeks ago
Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good...More