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All reviewsohio stategreat hotelbob evansroom was cleanfront desk staffbusiness centershuttle servicewould recommend this hotel to anyonewould stay here againfree breakfasteasy accessfitness centernice stayparking lothot tubbusiness triposu
The amount charged to my credit card was different than the amount that was on the receipt that was emailed to me after check out. Also told when reservation was made that shuttle would take us to Short North. Upon check in we were told...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Kelly H
Response from Joe F, Manager at Hilton Garden Inn Columbus-University AreaResponded 28 June 2017
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More
Great service overall, logged in to wifi first night without problem, second night connected easily but would not feed properly and had to disconnect wifi for use. Would recommend to anyone looking for a place to stay.More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Q9983CKmaryw
Response from Joe F, Manager at Hilton Garden Inn Columbus-University AreaResponded 24 June 2017
Thank you for taking a moment to share your experience. I am happy to hear you found the service to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it...More
I paid for a nice hotel because I didn't want to deal with the experience of a cheaper, less quality place for my daughter's birthday party. The extra expense was a waste.
The pool area: water was cloudy, scummy build up all over the pool...More
1 Thank MC112233123
Response from Joe F, Manager at Hilton Garden Inn Columbus-University AreaResponded 24 June 2017
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with your stay. I am sorry you found our pool unacceptable. Our team...More
I decided to visit OSU and this was the perfect place! Off the beaten path, but still within a short commute, my sta was excellent. The front desk staff was friendly and professional. They also gave me excellent directions and places to eat. Visiting the...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Thomas L
Response from Joe F, Manager at Hilton Garden Inn Columbus-University AreaResponded 24 June 2017
Thank you for taking a moment to share your experience. I am happy to hear you found the service and area to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do...More
Rock on the Range guests were there and ruined my sleep when they partied on after the hotel shuttle came back to the hotel. I was in Columbus for my grandson birthday. Paid top price for an awful stay. Hope I never have to stay...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Hi Kim,
Thank you for your interest in the Hilton Garden Inn Columbus-University Area!
We do offer a rate for Ohio Health/Riverside guests as well as a complimentary shuttle to and from the hospital. Our shuttle travels... More
Hi Kim,
Thank you for your interest in the Hilton Garden Inn Columbus-University Area!
We do offer a rate for Ohio Health/Riverside guests as well as a complimentary shuttle to and from the hospital. Our shuttle travels anywhere within a 3-mile radius and Riverside is about a half mile from us.
Please call the hotel directly for details regarding the Riverside rate discount availability. 614-263-7200.
Thanks again,
Hilton Garden Inn Columbus-University Area