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Holiday Inn Columbus-Hilliard

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106 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Columbus-Hilliard
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Showing 104: English reviews
Chicago, Illinois
Reviewed 19 May 2016 via mobile

For the area and price i was satisfied. Nothing to wow anyone with but my room was decently clean. Staff was fine. I didnt try the pool or the food. If you are on a tight budget then this place is good. If you have an extra $40 or so then you can find much better in this area.

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Helpful?
Thank tahitisteve
Columbus, Ohio
Reviewed 4 May 2016

Room was good, only one problem: shower curtain rod assembled upside down so didn't stay in place. Bartender, Mylene, was great--more like a friend than a hospitality professional--and other hotel staff were all well above average.

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Thank 65x55m
Reviewed 20 April 2016 via mobile

I've stayed at this location at least once a week for over a year. The staff is always great. Mylene always provides great service and is very friendly in the restaurant. She always greets her guests with a smile and is very helpful. The rooms are also very spacious and comfortable.

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1Thank Steven H
Bloomington-Normal, Illinois
Reviewed 12 April 2016

Booked this hotel in March with stay in April ~ Between making the reservation and staying in the room the complimentary breakfast was cancelled. I think the new focus is on the bar and food concession. Room was large and wife liked the soft pillows so much she bought one. Walls between rooms are thin and heard neighbor's music/TV literally...

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Helpful?
Thank Scott W
Jonathan P, Manager at Holiday Inn Columbus-Hilliard, responded to this review

Dear Scott W, Thank you for taking the time to leave us a review. I am glad to hear you enjoyed your stay with us, as well as the comfort of our pillows. I do apologize breakfast is not complimentary. Intercontinental Hotels Group would like to distinguish the differences between Holiday Inn and Holiday Inn Express brands. I do hope...

Springfield, Ohio
Reviewed 28 March 2016 via mobile

We stayed here one night. The room & hotel were clean. The pool was warm like a warm bath water. It was a little small but really enjoyed the warm water. The tile was a little scuffed up around the floor and the doorways were rusty. The pool room needed a little TLC but was nice. Breakfast was good! Service...

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Thank JubileeJerry
Reviewed 29 February 2016 via mobile

We stayed at the adjacent Fairfield hotel and the pool was broken. They told us that holiday inn would let our kids swim. We went over and not only used the pool, watched basketball in the lobby, ate in the restaurant and in general enjoyed the services. Mickie was so generous and kind to us and even offered a room...

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Thank Liza M
Mansfield, Ohio, Usa
Reviewed 16 February 2016

Very friendly and helpful staff at the front desk and bar. Check in and out was easy. The room was pretty standard. Everything seemed clean and fresh minus the carpet in our room which could use freshened up. It wasn't nasty, just a little spotty. I cleaned carpet for a living for a long time, so I tend to notice...

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Thank LakeMilligan
New Albany, Indiana
Reviewed 30 October 2015 via mobile

We stayed in this wonderful hotel after a bad experience at the Hampton in Grove City. The hotel was nice and clean and the workers at this hotel were wonderful! We plan on visiting this hotel every time we go to Columbus.

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1Thank carie_lynn1
Flat Rock, Michigan
Reviewed 10 September 2015

My son was getting married and we booked 2 rooms for us, he booked 2 rooms and another couple booked 1 room. We got there and they gave us the keys for both rooms. We went to one and someone was already in it. Their luggage was there. Gave us another room, went to that one and luggage there also....

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1Thank Pat T
Jonathan P, General Manager at Holiday Inn Columbus-Hilliard, responded to this review

Dear Pat T, Thank you for taking the time out of your day to leave us a review. We appreciate the feedback as it helps us become a better hotel. My sincerest apologies for all the issues you came across during your stay. We were having issues with our key cards during your stay and I promise it is not...

Reviewed 1 September 2015 via mobile

A true Holiday Inn with full service Resrurant and bar. There is also plenty of places to eat and shop close by. The rooms are comfortable and clean. There is also a nice exercise room on the property. The staff does a nice job of welcoming you. Enjoy.

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Thank Travel46804

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the brand new full-service Holiday Inn Columbus - Hilliard, Ohio located off of I-70 just west of downtown Columbus. Our Columbus - Hilliard hotel is located near all of Columbus favorite attractions: Columbus Zoo & Aquarium, Muirfield Village Golf Club (home of the PGA Memorial Tournament) and only 10 minutes from downtown Columbus & Port Columbus International Airport (CMH). If traveling on business, we are at the front doors of several corporations: UPS, FedEx, Ohio CAT, Yellow Freight, MARS & Big Lots to name a few. With our on-site restaurant & lounge you will be able to park your car for the evening and stay at the hotel for all your needs. Relax in our indoor pool, work-out in our 24-hour fitness center or stay connected with work & family with free high-speed Internet access throughout the building. Our Columbus - Hilliard hotel has meeting space for up to 100 to host your meetings or social events. Our Columbus - Hilliard hotel offers relaxing rooms featuring stylish decor & amenities, including a microwave/refrigerator, wired/wireless HSIA, 37 HDTV and the best night sleep ever. Our Holiday Inn Columbus - Hilliard, OH hotel is your home away from home. ... more   less 

Additional Information about Holiday Inn Columbus-Hilliard

Address: 5495 Maxwell Pl, Columbus, OH 43228-8958
Region: United States > Ohio > Columbus
Price Range: $149 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbus-Hilliard 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Holiday Inn Columbus-Hilliard Hotel Columbus
Holiday Inn Columbus-Hilliard Ohio
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Questions & Answers

Questions? Get answers from Holiday Inn Columbus-Hilliard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not at this hotel??”
 of 5 bubbles terryh586, 21 Jun 2016 | Read review
“Stayed on 4, no problems”
 of 5 bubbles 65x55m, 3 May 2016 | Read review
“Don't go there.”
 of 5 bubbles patt259, 9 Sep 2015 | Read review
“Be careful of the hot water.”
 of 5 bubbles mcarp, 14 Jun 2015 | Read review
“Second floor, end room, was very quiet and provided a lot of natural light.”
 of 5 bubbles JLC740, 29 May 2015 | Read review
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