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Hilton Columbus/Polaris

Traveller (81)
Room & Suite (55)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Set in the thriving Polaris Centers of Commerce, the AAA Four Diamond Hilton Columbus/Polaris hotel offers an elegant stay in an excellent location. Just off Interstate 71 and featuring a complimentary shuttle to and from Port Columbus International Airport (CMH), this Columbus, OH hotel is ideally located near transportation links. The shuttle is available 6:00am to 10:30pm Monday through Friday and 7:00am to 10:00pm on weekends.
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Property amenities
Pool
Free parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
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HOTEL STYLE
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Safe
HOTEL CLASS
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Special Offer:Price Match Guarantee
Hotel deals
1,073Reviews
130Photos
11Q+A
100Room tips
Traveller rating
  • 697
  • 251
  • 74
  • 28
  • 23
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Popular mentions
We were very happy with our stay this past weekend the rooms were clean and the hotel staff was very helpful and friendly. The food from the restaurant was very good and the bar staff was great. We will be staying here again.
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+2
Hotel's Favourite
We stayed here for business, and this chain really represented! The rooms were great, and very quiet. The staff is what makes the difference. All seemed to go out of their way to ensure your stay is the best possible. It is clearly the expectation for the team.
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Response from Nancy H, General Manager at Hilton Columbus/Polaris
Responded 5 weeks ago
Dear Reviewer, Thank you so much for taking time to write such a great review on the Hilton Columbus/Polaris! I appreciate your comments about our staff and I will make sure to read your review during our staff meeting so that they know their efforts are being recognized by our guests! I hope you will choose to stay with us again when your travels bring you back to Columbus, OH. Sincerely, Nancy Howard General Manager
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My husband and I have been to this Hilton on many occasions before and decided to return as a mini-getaway. We reserved an executive suite with a soaking tub, which is our favorite room at this property. It has been probably four years since we have stayed here, and we are
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I stayed at this hotel for a conference and was very happy with my stay. The hotel was clean and quiet. Other than a few patches on my tub, the room was nicely appointed. I was especially impressed with the indoor pool and work out center. Wipes for the machines, free
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Response from Nancy H, General Manager at Hilton Columbus/Polaris
Responded 1 week ago
Dear Diane, Thank you very much for taking time to write such a great review on the Hilton Columbus/Polaris! We are very pleased to hear the you were "very happy" with your stay. We enjoy hosting meetings and conferences at our hotel and we are hopeful we will have another opportunity to host your event again next year. We look forward to your return! Sincerely, Nancy Howard General Manager
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Everything about the experience was really good except for one shocking moment. In the middle of the afternoon while our DO NOT DISTURB card was hanging in the door my wife and I were laying in the bed trying to relax. Suddenly we hear some banging and speaking near the door. I
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Review collected in partnership with Hilton Hotels & Resorts
Response from Nancy H, General Manager at Hilton Columbus/Polaris
Responded 2 weeks ago
Dear Mr. Kurtisc, I want to apologize for the improper procedures that our housekeeper followed while trying to clean his rooms. We will be reviewing these procedures with our housekeeper so that this does not happen again. I am at least happy to read that your "experience was really good" with the exception the housekeeping incident. I hope you are pleased with the compensation we provided because of the incident. We do hope you will choose to give us another opportunity should your travels bring you back to Columbus. Sincerely, Nancy Howard General Manager Hilton Columbus/Polaris 614-885-1600
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Photo provided by managementHilton Columbus/Polaris
Guest room
Bathroom
A quick shot after arriving. HUGE TV, comfortable bed, exceptionally clean atmosphere.
Mall and city view
City view - Beautiful sunrise! Brand new apartments just in front of the hotel.
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12345611
Is there a microwave in the room or on the floor?
We do not have microwaves in our guest rooms, but we do have one located in our gift shop which is right next to our front desk lobby area.
0 votes
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how close are you to columus zoo?
I'd say more like 30 mins but you could do the google distance and depends on time of day.
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Hello Scott, Our sleeper sofa is High Point Bedding, model C-11 1P. Please let me know if you have any other questions. Sincerely, Nancy Howard General Manager
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On Saturday and Sunday our Executive Lounge is closed. We do provide breakfast vouchers for our Executive level guest to be used in our Gemini Grille for the breakfast buffet. We also provide a voucher to be used at our Bar@8700 for a complimentary appetizer off our Executive Lounge list of apps along with a complimentary non-alcoholic beverage. We will be close on the 4th of July since this will be an extremely slow day for hotel stays, but vouchers will be provided. Sincerely, Nancy Howard General Manager
1 vote
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123
"Splurge on Executive Suite with Soaking Tub"
"Executive lounge is on the ninth floor. If possible, request a room on that floor."
"All the rooms are well appointed and clean. I happened to be on the 6th floor which was very quiet and restful."
"Do not get a room near elevator"
"Rooms to the North (back) and higher floors are good. Rooms consistent throughout hotel."
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PRICE RANGE
USD 130 - USD 224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton columbus/polaris hotel columbus
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
252
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