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Sheraton Cleveland Airport Hotel

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Sheraton Cleveland Airport Hotel
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501 Reviews from our TripAdvisor Community

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Showing 494: English reviews
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Waldorf, Maryland, United States
Reviewed 1 week ago NEW

This was a typical airport hotel good but not great in any aspect except maybe in meeting rooms. Those were very good as was the meal service. As expected the hotel bar and restaurant were overpriced but acceptable. The room was smaller than usual for this class of hotel but everything worked well and the room was comfortable if small....

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Helpful?
Thank Joe E
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 23 August 2016

This is a no-frills hotel and is perfect if you just need a place to stay! We drove in from Toronto to see the Blue Jays play the Indians, but didn't want to pay the high rates of the downtown hotels. This hotel is just off the highway and only a 20 minute drive to downtown Cleveland. It's also 15...

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1Thank Roombanut
About Hotel's Favourite Review
GMCleveland, Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for taking the time to provide your review. I am so happy that you enjoyed your stay at the Sheraton Cleveland Airport Hotel. I am sorry that your air conditioner was loud. I have passed those comments along to our Engineering Manager so he may look into what went wrong during your stay. We hope to...

Newton, Massachusetts
Reviewed 1 week ago

We arrived late on a Thursday night and departed early on a Sunday, so wanted to stay near the airport for our first and last nights. Moving for the middle night seemed silly, so we used this as our base. Day 1 we visited Case Western, and later to a Cleveland Indians baseball game. Day 2 we had a slow...

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Thank Claire W
Kew Gardens, New York
Reviewed 1 week ago

I had to book this hotel just to get some sleep because I had a 7 hour layover on my way to Cancun from NYC.They provide free airport transfers which is available at least every 10 minutes. I like the fact that it is less than one mile from the airport. I was able to request a late check in...

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Thank katreyes_1
Reviewed 3 weeks ago

Was here this past weekend for a convention and the overall stay was pretty decent. As we found it easy to access all amenities necessary such as Rest rooms, Restaurants, etc. The rooms were pretty decent for a hotel of this standard. Parking wasn't the best of service.

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Thank Suleiman A
Reviewed 4 weeks ago via mobile

I arrived for a conference and was graciously greeted by a friendly young lady at the front desk, check in was quick and efficient. She even took the time to coordinate my points on my Marriott cards. Room was immaculately​ clean, well decorated, bed comfortable with amazing pillows. Food at the Hemisphere was good, staff was very kind and did...

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Thank BruceandRenee O
A TripAdvisor Member
Level Contributor
10 reviews
2 helpful votes
Reviewed 5 weeks ago via mobile

Very cold in Cleveland, the hotel was clean and extremely warm. Service was excellent, parking was terrible and noise from the airport starts at 7:00 in the morning. Would stay there again if business at or near hotel, but if not probably some where parking was better and not as much noise in the morning.

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Thank A TripAdvisor Member
Buffalo, New York
Reviewed 15 March 2017 via mobile

Immediately at airport grounds (despite some web sights incorrectly listing "one mile away". Great restaurant. Fabulous beauties as servers. Heated pool. They will accept rental car drop offs @ hotel rather than struggling over to the rental service center. Huge plus! Rooms clean and comfortable

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Thank Jonmun
Sevierville, Tennessee
Reviewed 12 March 2017 via mobile

Overall the room was very clean bathroom had some hair on the floor and baseboard ,there was spots of toothpaste under the mirror front desk was very friendly even at the late hour that we came in the rest of the hotel was very clean gps will not take you to the address provided on the web site but u...

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Thank aubrey9991
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Hello, Thank you for taking the time to provide a review of your stay at the Sheraton Cleveland Airport Hotel. I am so happy that you found our Front Office staff to be friendly. We strive to provide great customer service, and I am happy we were able to do just that. I am sorry though about the condition of...

Burlington, Vermont
Reviewed 2 March 2017 via mobile

I had the best experience that I've EVER had at a hotel. My trip to Cleveland was due to a horrible family emergency. My flight was delayed almost 12 hours, so when I landed at 1:00 am, I saw the Sheraton and went straight there. I was in bad shape emotionally because of my family and the long day/night in...

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Thank NomAmyNom

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hemispheres Restaurant
Hemispheres Restaurant
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about Sheraton Cleveland Airport Hotel

Address: 5300 Riverside Dr, Cleveland, OH 44135-3130
Region: United States > Ohio > Cleveland
Price Range: $162 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Cleveland Airport Hotel 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Sheraton Cleveland Airport Hotel Ohio
Cleveland Sheraton
Hotel Style:
#14 Romantic Hotel in Cleveland
#15 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Cleveland Airport Hotel staff and other travellers.
7 questions
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Springfield, Ohio, United States
10 months ago
over a year ago
Franklin, Tennessee
over a year ago

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Questions? Get answers from Sheraton Cleveland Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the higher floor - far away from the elevator and ice machine. I had 414. Not a good view, but quiet.”
Bansavage, 27 Feb 2017 | Read review
“Go high on floors for quieter rooms.”
MPC9, 11 Dec 2016 | Read review
“Rooms in the 20s are near the elevator - thus 824, 324, 423 etc. are in the vicinity of the elevators.”
ChuckDallas, 5 Dec 2016 | Read review
“Upgrade your room to the 9th floor...its soooo worth it!!”
D9594FSchristopherm, 3 Dec 2016 | Read review
“Great airport location.”
N3009NLstevep, 15 Nov 2016 | Read review
5 of 5