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The Westin Cleveland Downtown

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Traveller (375)
Room & Suite (375)
Dining (82)
Overview
Hotel website
777 Saint Clair Ave NE, Cleveland, OH 44114 See on map
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
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Reviews (1,241)
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1,229 results
Traveller rating
689
316
125
58
41
Traveller type
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LanguageEnglish
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689
316
125
58
41
Show reviews that mention
All reviewsurban farmerrock and roll hallfront deskheavenly bedthe club loungeconvention centerlake viewvalet parkingwithin walking distancewalk in showerfootball stadiumbeautiful hotelhall of famefirst energy stadiumvalet servicenice staybrowns stadium
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1 - 5 of 1,229 reviews
Reviewed 3 days ago via mobile

From the 20th floor of the Westin, gazing out at a brilliant orange sunset over Lake Erie, overlooking First Energy Stadium and the R&R Hall of Fame, you get a sense that all is right with the world. The hotel was made to impress groups--...More

Thank FamousOriginalBob
Hotel's Favourite
Reviewed 1 week ago

We needed a hotel for a one night stay in Cleveland. We were familiar with the Westin but did not know it had been recently updated. It is beautiful and understated in decor. Service was efficient and very friendly. Our room was SO comfortable, quiet...More

Thank extrastuff2017
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 5 days ago

Dear extrastuff2017, Thank you for the kind words and review of your recent stay. We are thrilled to see you enjoyed our team's service and accommodations. The Club Lounge definitely offers great amenities, views and service. We hope to welcome you back soon. Be well,...More

Reviewed 4 days ago via mobile

After reading other reviews I agree after staying here and the independent owner of this Westin/SPG/Marriott property needs to train the front desk staff and management at this Cleveland hotel. I’ve stayed at most of the hotels in the area and this hotel is lacking...More

Thank jbmWyoming
Reviewed 6 days ago via mobile

Just stayed here for a 3 night conference after a 2 year hiatus where I’ve been staying at the new Hilton. Hilton wins! The Westin service simply doesn’t live up to the brand standards. With only one (expensive) restaurant, no outdoor space for a breath...More

Thank Edye
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 5 days ago

Dear Edye, Thank you for your review of your recent stay. I have shared your comments with our housekeeping team to use as a training opportunity regarding the making of the beds. We hope you give us another opportunity to visit. I will send you...More

Reviewed 1 week ago

We stayed here on the 1st night of a cross country trip. We had a lovely room with two queens. Competitive rate. Nice lobby. Valet parking only which was easy. Short walk to Rock and Roll Hall of Fame and Science Museum. Maybe a 20...More

Thank mrnugget
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 5 days ago

Dear mrnugget, Thank you for your review and glad to see you enjoyed some of the great options within walking distance from the hotel. Yes the ballpark is about 10-15 minutes walking distance. Be well, Ryan

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About
Description
Bringing new energy to Cleveland, Ohio's financial district. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, ...More Browns Stadium, Jack Casino and East 4th Entertainment District. The hotel is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
484
Price range
USD 161 - USD 515 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Cleveland
,
Cleveland Crowne Plaza
,
The Westin Cleveland Downtown Ohio
Location
United States > Ohio > Cleveland
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
484
Price range
USD 161 - USD 515 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Cleveland
,
Cleveland Crowne Plaza
,
The Westin Cleveland Downtown Ohio
Location
United States > Ohio > Cleveland
Photos
Traveller (375)
Room & Suite (375)
Dining (82)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (11)
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Questions & Answers
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M M
10 April 2018|
AnswerShow all 7 answers
Response from uback007 | Reviewed this property |
Not aware of a shuttle -but considering the size and location of this property, they probably have a shuttle of some sort. Best to contact hotel directly and inquire.
1
Vote
Thatbassisloud
14 December 2017|
AnswerShow all 6 answers
Response from Kathy C | Reviewed this property |
I will tell you our time there was not good. They treated me poorly and they knew they were wrong. They gave us an "up grade". Will never go back!
1
Vote
Riley G
18 October 2017|
AnswerShow all 4 answers
Response from Mary R | Reviewed this property |
I believe you can be 18 but I would definitely call the hotel to confirm.
1
Vote
Room Tips
"Get a room with a view of the lake."
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"Request lake view"
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"Ask for a lake view!"
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"If you want to see the lake, you need to be on the lakeside (of course) and above the 14th floor."
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