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07/05/2017 08/05/2017
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    The Ritz-Carlton, Cleveland

    1515 W 3rd St, Cleveland, OH 44113-1403
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    USD 465*
    USD 465*
    USD 465*
    Traveller (144)
    Room & Suite (44)
    Dining (8)
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    Overview

    • Excellent59%
    • Very good24%
    • Average9%
    • Poor2%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4.5 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cleveland
    Special Offer: Rewards Member Rates
    Hotel packages
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    Hilton Cleveland Downtown
    526 reviews
    #2 of 38 hotels in Cleveland
     
    Drury Plaza Hotel Cleveland Downtown
    276 reviews
    #1 of 38 hotels in Cleveland
     
    Metropolitan at The 9, Autograph Collection
    563 reviews
    #4 of 38 hotels in Cleveland
     
    The Westin Cleveland Downtown
    935 reviews
    #3 of 38 hotels in Cleveland
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 2 days ago

    We were warned that there would be work going on but the room we stayed in must have been very old. The furniture and carpet were very old/outdated/stained and the bathroom smelled of cigarette smoke. The restaurant felt like a sports bar and was obviously...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Helpful?
    Reviewed 4 days ago

    The hotel is under renovation in the public area leaving one to know your room and the restaurant. A top hotel without a lobby and public spacing is lacking. The staff at all levels was competent and gracious. The room was comfortable but showing signs...More

    Helpful?
    Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland

    Dear pen1, Thank you so much for sharing your experience with us. We are glad that you were able to enjoy our legendary and memorable service that we strive for on a daily basis. We apologize that our culinary offerings did not meet your expectations....More

    Reviewed 2 weeks ago via mobile

    Room wasn't clean to perfection, ask a room attendant to clean she an attitude, called down for service didn't get what I asked for until 30 minutes later. They have construction going on couldn't sleep had somewhere to be early.More

    Helpful?
    Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland

    Dear Andrea D, Thank you for taking the time to share your review. We greatly value your comments regarding ongoing upgrades to the property, and we take them to heart. Our Ladies and Gentlemen make guest service their top priority and they strive, every day,...More

    Reviewed 2 weeks ago

    Undergoing renovation. Muse restaurant was very good but not inexpensive. Valet parking only. Didn't have a chance to avail ourselves of other advertised facilities since we were only there for one night.More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Helpful?
    Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland

    Dear CandymanTX, We sincerely appreciate your review and thank you so much for staying with us! We are glad to hear that you enjoyed your experience in Muse and the unique culinary offerings. We look forward to welcoming you back soon so you may enjoy...More

    Reviewed 3 weeks ago

    Top shelve service staff room food you cant beat this place .They look after every need. Had a wonderful time.The property is currently under renovation but you will not be bothered by this they have gone to great lenths to concel from guests.I highly recomend...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Helpful?
    Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland

    Dear K3606KIrobertr, Thank you so much for sharing your positive experience with us and we are so pleased to hear that you had a wonderful stay at The Ritz-Carlton, Cleveland! Our Ladies and Gentlemen are very proud of the legendary and personalized service for which...More

    Hilton Cleveland Downtown
    526 reviews
    #2 of 38 hotels in Cleveland
     
    Drury Plaza Hotel Cleveland Downtown
    276 reviews
    #1 of 38 hotels in Cleveland
     
    Metropolitan at The 9, Autograph Collection
    563 reviews
    #4 of 38 hotels in Cleveland
     
    The Westin Cleveland Downtown
    935 reviews
    #3 of 38 hotels in Cleveland
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 381 - USD 521 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Cleveland
    • #6 Luxury Hotel in Cleveland
    • #8 Family Hotel in Cleveland
    • #9 Business Hotel in Cleveland
    Photos
    Traveller (144)
    Room & Suite (44)
    Dining (8)
    Pool & Beach (2)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    MsLaTreese
    Do you have indoor pool?
    31 March 2017|
    Answer
    Response from RitzCarltonCleveland | Property representative |
    Dear MsLaTreese, The Ritz-Carlton, Cleveland does not have a pool, but we would be happy to provide you with local swimming options in the city. In May 2017, we will be unveiling our new fitness center CORE. The luxury... More
    0
    Votes
    Carey S
    Do you offer an in room spa service?
    26 February 2017|
    Answer
    Response from RitzCarltonCleveland | Property representative |
    Dear Carey S, We would be happy to provide a list of spas that provide in-room massage service. Please contact our Guest Relations team at 216-623-1300 or click on the link in your e-confirmation when you are ready to plan... More
    0
    Votes
    Ann L
    How far to Progressive Field from hotel?
    28 December 2016|
    Answer Show all 2 answers
    Response from RitzCarltonCleveland | Property representative |
    Dear Ann, Thank you for your interest in staying with us! The Ritz-Carlton, Cleveland is less than a 5 minute drive and approximately 10 minute walk to Progressive Field. Please contact the guest relations team at +1... More
    0
    Votes
    Room Tips
    "Stay on the Club Floor if rooms are available."
    Read review
    "must choose club level. Pay a little more and make up for it is food, drink and service."
    Read review
    "Check in times may be a problem when visiting basketball teams are staying there."
    Read review
    "Club floor is cool! Say hello to Alice as she is fantastic."
    Read review