We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewspublic squaresans soucisan soucilobby bartower city centerbeautiful hotelbeautiful lobbyan older hotelthe concierge loungeupgraded to a suiterock and roll hallparking garage isindoor poolbed was very comfortableclub levelold buildingself park
I am sure the hotel has seen better days, and is still quite "old" and grand. Not quite a businessman idea perfect....no plug-ins near the bed, the desk had one electrical plug on the lamp, the other outlet in the room was on the floor...More
This hotel is okay. I was in a suite, room 635, which was fine. But know that the whole facility needs a major facelift.
Bed is very comfortable. A/C worked, in fact everything in the room functioned. The hotel connects to the Tower City...More
It was my first time in Cleveland this past weekend. We wanted to stay right downtown so we chose the Renaissance by the tower. From the moment you step in, you are overwhelmed with the gray walls and dim lighting. Get in the elevator and...More
Thank Karen S
Response from Frank M, Manager at Renaissance Cleveland HotelResponded 3 days ago
I stayed here for two nights while on business in Cleveland. Overall, I had a nice stay. My room was spacious, but did have a dated and somewhat spartan feel to it. It was equipped with all the amenities you would expect from a hotel...More
Stayed here for a couple days conference. Overall the rooms are decent however my floor overlooked an exterior wall and rooftop so no view of Cleveland for me.
Check-in was a breeze. The room was clean. The elevator was old and took forever.
Response from Frank M, General Manager at Renaissance Cleveland HotelResponded 2 days ago
Hello StapletonCO and thank you for sharing your feedback. We are very happy to hear that the guest room was clean and check in went smooth. The staff loves to hear that their hard work and great service is noticed. As for our location, we...More