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Cleveland Airport Hotel

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Cleveland Airport Hotel
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208 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Kalamazoo County, Michigan
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 December 2014

I stayed at this location 12/9/2014 for a class at the hotel in one of the conference rooms. I had an enjoyable stay. The building was old not up to date as some of the newer Holiday Inns. However this was one of the cleanest hotels I have stayed. Rooms were quiet, extremely neat and clean. Little or no signs... More 

Thank Glenn C
1 review
Reviewed 12 December 2014

I travel for work and stay in a lot of hotels. The staff was unfriendly and cold from the start. Once I ventured further into the hotel, I realized how old it was, felt like a warehouse in the stairways. The main complaint I have with this hotel is that because I'm traveling for work, I need decent WiFi access.... More 

Thank DNA112313
IHGCare, Guest Relations Manager at Cleveland Airport Hotel, responded to this review

Dear DNA112313, Thank you for taking the time to post a review of our property. I am sorry we were not able to exceed or at least be at par with your expectation particularly with the internet service. Your comments are being shared with the hotel management and appropriate action will be taken. I assure you that every comment, no... More 

Cleveland, Oh
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 November 2014

I just stayed at this property for 4 nights. While the hotel appears to be relatively clean, it is in need of a makeover. I am actually surprised IHG has not required this hotel to renovate. Having said that nothing was broken or did not work right, but for the money you can do better than this property. In fact... More 

Thank Oh_Parrothead
IHGCare, Guest Relations Manager at Cleveland Airport Hotel, responded to this review

Dear Oh_Parrothead, Thank you for taking the time to review our property. We are very pleased to read that you liked the cleanliness of our hotel. On the other hand, it is regrettable that some of the room amenities was a let down during your stay. Please accept our sincere apologies for any shortcomings you may have experienced. Please know... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 November 2014

Stayed here in May 2014 for an event at the IX Center. The staff was more than accommodating and very friendly ... especially Daryl. We had shuttle service at our beckoning call and the knowledgeable drivers recommended nice places to eat while we were out and about. We had the brunch in the on-site restaurant with a chef making omelets... More 

Thank cruznusa
IHGCare, Guest Relations Manager at Cleveland Airport Hotel, responded to this review

Dear cruznusa, Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. We truly appreciate your comments regarding our staff as we pride ourselves on excellent customer service. Your positive feedback makes it all worth our... More 

Houston, Texas
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 19 November 2014

Nothing fancy here - aging Holiday Inn, but was exactly what we needed for a quick night's sleep to catch a very early flight. Daryl at the front desk checked us in and was very professional and courteous, made sure we were set up for a wake up call and the airport shuttle for the next morning -he didn't drop... More 

Thank IndigoEyes
Anaheim, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 November 2014

The hotel location was very conviniently close to the airport, however the condition was not simillar to typical Holiday Inn. The hotel would be amazing if it was rennovated and improved. People seemed really nice. Service and Cleanliness was not a concern.

1 Thank lonely_traveler1224
IHGCare, Guest Relations Manager at Cleveland Airport Hotel, responded to this review

Dear lonely_traveler1224, Thank you for your feedback and for choosing our hotel. I certainly apologize for the inconveniences you experienced over the condition of the hotel. Rest assured that your comments will be looked into and take actions accordingly. Be confident that your notes will be shared with the staff involved in the processes for taking the appropriate actions. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2014

unfortunately this my second time in this horrible hotelI have red marks on my body and I didn't think of Bed BUGs!!I really thought it wasfrom something I ate..come to find outmy bed was full ofbed bugs went to the front desk freaking out offer,& the only thing they offer me is $10. coupon then asked me if i want... More 

1 Thank seebal
IHGCare, Guest Relations Manager at Cleveland Airport Hotel, responded to this review

Dear seebal, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More 

Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 October 2014

With a pool, gym, laundry and a restaurant this property provides more than spacious and clean rooms. Rooms and corridors may wear deserted and aged look but not a deterrent. Wifi is free but signal issues slowed me down a little. No free breakfast but got some discounts. Italian restaurant and service was awesome.

Thank GSLChennai
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 October 2014 via mobile

This is unfortunately my second stay here. I booked with Priceline's name your own price deal, which I've done numerous times and never had an issue. When I was shown the hotel I booked I immediately called Priceline. Of course there was nothing that could be done. Back to the hotel... Old, rundown, and noisy! We were put in a... More 

2 Thank NancyHurta
Karen K, Front Office Manager at Cleveland Airport Hotel, responded to this review

Dear NancyHurta, Thank you for your comments. I am so sorry that you did not enjoy your stay with us. I will talk with the desk staff about room assignments when we have banquets going on. I am sorry for the frustrations this caused you. I have already contacted our maintenance manager about the pool heater to make sure that... More 

Bradenton, Florida
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 October 2014

We recently stayed at this Holiday Inn for a business event. The location was convenient and close to the interstate, and restaurants. The staff, especially Darrel (sp?) at the front desk was very pleasant and helpful! .

Thank Bernadette V

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  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Cleveland Airport Hotel with newly renovated all of it's 147 sleeping rooms! We are excited that the hotel will soon to be the Four Points by Sheraton Cleveland Airport, coming fall 2016. Please note during this transition the hotel is renovating all public areas. The amenities that are currently unavailable include the Restaurant, Pool & Fitness Center. Upon arrival our front desk staff is happy to provide alternative options. We look forward to having you as one of our firsts guests! ... more   less 

Additional Information about Cleveland Airport Hotel

Address: 4181 West 150th Street, Cleveland, OH 44135 (Formerly Holiday Inn)
Region: United States > Ohio > Cleveland
Price Range: $98 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cleveland Airport Hotel 3*
Number of rooms: 147
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Also Known As:
Holiday Inn Cleveland Airport Hotel Cleveland
Cleveland Holiday Inn
Cleveland Airport Hotel Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Airport Hotel staff and other travellers.
1 question
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Questions? Get answers from Cleveland Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor was conmpleted”
 of 5 bubbles Victor1Travelin1, 28 Sep 2016 | Read review
“Choose a different hotel”
 of 5 bubbles 455CraigY, 18 Aug 2016 | Read review
“rooms on top floors definitely better”
 of 5 bubbles BLRvisit, 18 Aug 2015 | Read review
“Don't go here.”
 of 5 bubbles 155meganr, 30 Jul 2015 | Read review
“Main parking lot is at the back of the hotel, away from the main lobby and entrance.”
 of 5 bubbles TimothyA569, 10 Jul 2015 | Read review
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