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Cleveland Airport Hotel

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Cleveland Airport Hotel
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208 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Reviewed 4 weeks ago

Let me first off start by saying the rooms were beautiful! The floor we stayed on had a strange odor and we heard a lot of banging throughout the day due to the construction. I will say the staff does a really good job at trying to be accommodating and resourceful based on the current condition of the hotel. Yes...

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Thank Dana I
New York City, New York
Reviewed 4 weeks ago via mobile

My husband and I booked this hotel last minute to be in Cleveland for Game 6. The hotel is undergoing construction but it did not disrupt us in any way. The room was very tastefully decorated (& clean) with fabulous king sized bed. Staff were very helpful especially the cleaning lady who followed us out to the parking lot when...

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Thank Pallasreviews
Pasco, Washington
Reviewed 28 September 2016

Really nice room, huge TV, remodeled bathroom and CHEAP.. ~ $ 60.00. A little hard to find but worth the effort. On the other side of the highway from the full service marriott. When the construction is complete it will be a VERY nice hotel. Huge pool (under construction). Good access, good food nearby....

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Thank Victor1Travelin1
FPCA_Manager, Manager at Cleveland Airport Hotel, responded to this review

Victor, Thank you for such nice words regarding our hotel. We here at The Cleveland Airport Hotel strive to provide the best customer service especially during our renovation period. We are glad that you enjoyed your stay here and would love for you to come stay with us once our renovations are complete. Once again thank you for your good...

Great Barrington, Massachusetts, United States
Reviewed 28 September 2016 via mobile

Under construction, filthy in the halls and public areas. No coffee even, you had to go to the BP across the street (worst coffee). Carpets ripped up and bug spray made me think there were bed bugs but I did a thorough check and there weren't. Room was actually fairly clean and bed was new. But overall, the most depressing,...

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Thank Shredlana
FPCA_Manager, Manager at Cleveland Airport Hotel, responded to this review

Shredlana, Sorry that your experience with our hotel was not so pleasant. We here at The Cleveland Airport Hotel strive to provide the best customer service especially during our renovation period. We apologize for any inconvenience that you may have encountered during your stay. I would personally invite you to come stay with us once our renovations are complete. Once...

Cleveland, Ohio
Reviewed 27 September 2016

Had it not been for the front desk clerk, Narges, I would have reviewed this a 5 based on the fact that we knew that the hotel is undergoing a remodel. Our room was newly remodeled and was clean. The bed was comfortable with plenty of pillows. The purpose od our stay was for the park, stay, and fly. Before...

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Helpful?
Thank Patty B
FPCA_Manager, Manager at Cleveland Airport Hotel, responded to this review

Patty, Sorry that your experience with our hotel was not so pleasant. We here at The Cleveland Airport Hotel strive to provide the best customer service especially during our renovation period. We apologize for any inconvenience that you may have encountered during your stay. I would personally invite you to come stay with us once our renovations are complete. Once...

Mansfield, Ohio
Reviewed 3 September 2016 via mobile

My wife and I stayed here for an overnighter in the Cleveland area. The hotel was hard to find since there was no signage other than a small sign like you would see outside of some country store. Even after being told over the phone where it was, we had some trouble locating it. We were told the hotel is...

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Helpful?
Thank Brian B
FPCA_Manager, Manager at Cleveland Airport Hotel, responded to this review

Brain, Thank you for such nice words regarding our hotel. We here at The Cleveland Airport Hotel strive to provide the best customer service especially during our renovation period. We are glad that you enjoyed your stay here and would love for you to come stay with us once our renovations are complete. Once again thank you for your good...

Reviewed 18 August 2016

I booked this hotel via Hotwire (maybe it's time to step away from Hotwire) for my daughter's road trip back to college. It was rated a 3 star hotel. She arrived late and went straight to bed. I just got off the phone with her this morning only to find out she had to walk through construction (not around) to...

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Thank Craig Y
FPCA_Manager, Manager at Cleveland Airport Hotel, responded to this review

Craig, Sorry that your daughters experience with our hotel was not so pleasant. We here at The Cleveland Airport Hotel strive to provide the best customer service especially during our renovation period. We apologize for any inconvenience that your daughter may have encountered during your stay. I would personally invite you and your family to come stay with us once...

Reviewed 3 August 2016 via mobile

An old hotel that needs work. I stayed in a newly renovated room. The room was clean and new but it did not have a closet which is a new one. Noticed bugs in the room. I would wait until it is completely done. The hotel looks a bit of a war zone and the old parts are a bit...

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Thank John M
FPCA_Manager, Manager at Cleveland Airport Hotel, responded to this review

Dear John M, Thank you for your review. We are excited about our renovation that will be complete this fall of 2016, brand new fitness facility, refurbished in-door heated pool, signature Four Points by Sheraton Best Brews restaurant and bar! We hope you will stop by again when you are in this area on business or leisure.

copley OH
Reviewed 1 August 2016

The location was good for me as I was meeting a friend from out of town. However, knowing the hotel is under construction does not come close to describing the condition. It looks like an abandoned building with no signage, so that was a bit of a "shocker". I had a king room which was average size. It was very...

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1Thank mmhernandez511
FPCA_Manager, Manager at Cleveland Airport Hotel, responded to this review

Dear mmhernandez511, Thank you for taking time to review your recent stay at Cleveland Airport Hotel, soon to be Four Points by Sheraton Cleveland Airport. We are working hard to make sure our guests are aware of ongoing work at the property. Glad to hear you found the room to be clean and comfortable, that is our goal every day....

Yogyakarta, Indonesia
Reviewed 6 May 2016 via mobile

I stayed at this hotel for a night to watch a baseball game with friend of mine from my country. The hotel is good and has great facility. The staff and the receptionist is very professional and friendly. The bed room is large with a good view.

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Thank ERIK F

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Cleveland Airport Hotel with newly renovated all of it's 147 sleeping rooms! We are excited that the hotel will soon to be the Four Points by Sheraton Cleveland Airport, coming fall 2016. Please note during this transition the hotel is renovating all public areas. The amenities that are currently unavailable include the Restaurant, Pool & Fitness Center. Upon arrival our front desk staff is happy to provide alternative options. We look forward to having you as one of our firsts guests! ... more   less 

Additional Information about Cleveland Airport Hotel

Address: 4181 West 150th Street, Cleveland, OH 44135 (Formerly Holiday Inn)
Region: United States > Ohio > Cleveland
Price Range: $98 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cleveland Airport Hotel 3*
Number of rooms: 147
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Also Known As:
Holiday Inn Cleveland Airport Hotel Cleveland
Cleveland Holiday Inn
Cleveland Airport Hotel Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Airport Hotel staff and other travellers.
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Questions? Get answers from Cleveland Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor was conmpleted”
 of 5 bubbles Victor1Travelin1, 28 Sep 2016 | Read review
“Choose a different hotel”
 of 5 bubbles 455CraigY, 18 Aug 2016 | Read review
“rooms on top floors definitely better”
 of 5 bubbles BLRvisit, 18 Aug 2015 | Read review
“Don't go here.”
 of 5 bubbles 155meganr, 30 Jul 2015 | Read review
“Main parking lot is at the back of the hotel, away from the main lobby and entrance.”
 of 5 bubbles TimothyA569, 10 Jul 2015 | Read review
5 of 5
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