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    Cleveland Marriott Downtown at Key Center

    1360 W Mall Dr, Cleveland, OH 44114-1300
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    24/12/2017 25/12/2017
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    USD 162*
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    Traveller (211)
    Room & Suite (100)
    Pool & Beach (7)
    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    Offers from Cleveland Marriott Downtown at Key Center
    Special Offer: Rock Hall Package
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    Rooms
    24 Dec.25 Dec.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,021)
    There are newer reviews for Cleveland Marriott Downtown at Key Center
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    351 - 355 of 1,003 reviews

    Reviewed 22 March 2015 via mobile

    Traveled to Cleveland to catch a Cavs game on Friday night 3/20/15 and booked this hotel for our stay. Must say everything was top notch.....from the fast, convenient mobile check in and out.....to the clean room with a great view of the city. Location can...More

    Thank Scram1230
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 25 March 2015

    Greetings from Cleveland, Thank you for sharing your feedback regarding your recent visit to the Cleveland Marriott Downtown at Key Center. We are thrilled to hear that you enjoyed your visit and that we were able to meet and exceed your expectations. I'm happy you...More

    Reviewed 19 March 2015

    I have stayed at the Hotel many times and it always such a pleasure to stay at , walking distance to all major sports centres , restaurants and night life . When I stay its for an annual Global Conference and we are always so...More

    Thank Ashley S
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 25 March 2015

    Hello Ashley, Greetings from Cleveland, Thank you for sharing your feedback regarding your recent visit to the Cleveland Marriott Downtown at Key Center. We are thrilled to hear that you enjoyed your visit and that we were able to meet and exceed your expectations. We...More

    Reviewed 17 March 2015 via mobile

    I stayed her for business and was extremely pleased with the overall experience. The check in was quick, the valet was prompt and only 24 dollars. The bar and restaurant were great, and the concierge lounge was the best I've had. They had legit decent...More

    Thank tab32
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 25 March 2015

    Greetings from Cleveland, Thank you for taking the time to share your feedback regarding your recent visit to the Cleveland Marriott Downtown at Key Center. Our Concierge lounge team were thrilled to hear that you commented on their services.....thank you!!! They take great pride in...More

    Reviewed 10 March 2015

    This hotel is very clean, and within a short walking distance of the Horseshoe Casino, shopping at Galleria, the warehouse district and Cavaliers and Indians stadiums. We have been to other hotel properties in downtown Cleveland and always go back to the Marriott at Key...More

    Thank PittsburghTravelers2
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 25 March 2015

    Pittsburgh Traveler, Greetings from Cleveland, Thank you for taking the time to share your feedback regarding your recent visit to the Cleveland Marriott Downtown at Key Center. We are thrilled to hear that you enjoyed your visit and that we were able to meet and...More

    Reviewed 7 March 2015

    Overall, excellent front desk service and management. But I want to single out in particular Val and Pete who run the concierge lounge in the morning. Not only are they friendly and greet all guests by name, but they far exceed expectations when it comes...More

    Thank H6232JMalanc
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 25 March 2015

    Hello Alan, Greetings from Cleveland, Thank you for sharing your feedback regarding your recent visit to the Cleveland Marriott Downtown at Key Center. We are thrilled to hear that you enjoyed your visit and that we were able to meet and exceed your expectations. thank...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 144 - USD 324 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Cleveland
    • #1 Romantic Hotel in Cleveland
    • #2 Green Hotel in Cleveland
    • #3 Family Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Marriott, Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, getaroom.com, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Marriott Cleveland Downtown At Key Hotel Cleveland ,
    • Key Center ,
    • Cleveland Marriott Downtown At Key Center Ohio
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    Traveller (211)
    Room & Suite (100)
    Pool & Beach (7)
    Dining (3)
    Hotel & Grounds (122)
    Bathroom (18)
    Business Centre & Event Rooms (10)
    Nearby
    Nearby HotelsSee all 38 hotels in Cleveland
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    Ask a question
    Questions & Answers
    LoriCWV
    25 November 2017|
    AnswerShow all 6 answers
    Response from enatural3 | Reviewed this property |
    I didn't drive however, did not note any on-site parking. There was valet parking and noticed garage parking in the general area.
    0
    Votes
    Annie B
    20 July 2017|
    AnswerShow all 2 answers
    Response from HockeyMom365 | Reviewed this property |
    We were there June30-July 3 and it was still closed for renovations. The concierge club closes on the weekends.
    0
    Votes
    Vina C
    4 March 2017|
    AnswerShow all 7 answers
    Response from Lisa A | Reviewed this property |
    I am not sure.
    0
    Votes
    Room Tips
    "High floors are quieter. Concierge loungs is on 20th floor."
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    "Get a room on a higher floor"
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    "Get room facing the Lake!"
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    "Treat the desk staff like you'd like to be treated when you're at work"
    Read review
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