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01/10/2017 02/10/2017
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    Cleveland Marriott Downtown at Key Center

    127 Public Sq, Cleveland, OH 44114-1217
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    01/10/2017 02/10/2017
    USD 313*
    USD 313*
    USD 313*
    Traveller (206)
    Room & Suite (100)
    Pool & Beach (8)
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    Overview
    • Excellent53%
    • Very good35%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    Hilton Garden Inn Cleveland Downtown
    1,505 reviews
    #13 of 38 hotels in Cleveland
     
    Hyatt Regency Cleveland at The Arcade
    1,580 reviews
    #14 of 38 hotels in Cleveland
     
    Holiday Inn Express Cleveland Downtown
    1,038 reviews
    #10 of 38 hotels in Cleveland
     
    The Westin Cleveland Downtown
    1,067 reviews
    #7 of 38 hotels in Cleveland
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (997)
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    1 - 5 of 979 reviews

    Reviewed yesterday

    This hotel is fine overall, but know there is construction going on outside and next door. Also, part of the lobby is closed (maybe the restaurant?) so food is only served in the bar area. The Key building (attached) was not open during this stay,...More

    Thank SoCalFamily3
    A TripAdvisor Member
    1
    Reviewed 2 days ago via mobile

    I'm a platinum member so I stay at Marriott chain hotel often. I just left the Marriott at Key Center and now at Fairfield Dubois location which inspired me to write this review about downtown Cleveland location. It really time to replace the king size...More

    Thank A TripAdvisor Member
    Reviewed 3 days ago

    I was in town for business to actually check out another property to host an event - but they couldn't accommodate me. Thus, I stayed at this property which is just a couple of blocks away. A great location that is close to the football...More

    1  Thank leoclab
    Reviewed 1 week ago via mobile

    The room was nice but the experience was a nightmare they over charged me and I didn't get my discount as promised, Shelia was nice to me but the other two women at the check out desk was rude and had attitudesMore

    Thank Kennetta D
    Response from ClevelandMarriottKey, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key CenterResponded 2 days ago

    Good afternoon Kennetta D, Thank you for taking the time to share your comments about your recent stay. I express my deepest apologize for the unpleasant experience you had with our hotel. Our goal is to allow you to Travel Brilliantly with Marriott and we...More

    Reviewed 1 week ago via mobile

    Came here for a conference in downtown. Check in was quick and friendly. Parking is either valet or garage for a fee. Rooms are nicely done. Room had a fridge and coffee maker. Ask for higher room to get a view. Ball park and restaurants...More

    Thank PhoenisSunDog
    Hilton Garden Inn Cleveland Downtown
    1,505 reviews
    #13 of 38 hotels in Cleveland
     
    Hyatt Regency Cleveland at The Arcade
    1,580 reviews
    #14 of 38 hotels in Cleveland
     
    Holiday Inn Express Cleveland Downtown
    1,038 reviews
    #10 of 38 hotels in Cleveland
     
    The Westin Cleveland Downtown
    1,067 reviews
    #7 of 38 hotels in Cleveland
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 185 - USD 356 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Cleveland
    • #1 Romantic Hotel in Cleveland
    • #2 Green Hotel in Cleveland
    • #4 Family Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Orbitz, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Marriott Cleveland Downtown At Key Hotel Cleveland ,
    • Key Center ,
    • Cleveland Marriott Downtown At Key Center Ohio
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    Traveller (206)
    Room & Suite (100)
    Pool & Beach (8)
    Dining (3)
    Hotel & Grounds (116)
    Bathroom (18)
    Business Centre & Event Rooms (11)
    Nearby
    Hyatt Regency Cleveland at The Arcade
    1,580 reviews
    .30 km away
     
    The Westin Cleveland Downtown
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    .36 km away
     
    Hilton Garden Inn Cleveland Downtown
    1,505 reviews
    1.23 km away
     
    Holiday Inn Express Cleveland Downtown
    1,038 reviews
    .50 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Annie B
    20 July 2017|
    AnswerShow all 2 answers
    Response from HockeyMom365 | Reviewed this property |
    We were there June30-July 3 and it was still closed for renovations. The concierge club closes on the weekends.
    0
    Votes
    Vina C
    4 March 2017|
    AnswerShow all 7 answers
    Response from Lisa A | Reviewed this property |
    I am not sure.
    0
    Votes
    BHnorthbeach
    4 November 2016|
    Answer
    Response from Mitzi301 | Reviewed this property |
    The stadium is literally around the corner and down the street. I think it took us maybe ten minutes to walk that way.
    2
    Votes
    Room Tips
    "Treat the desk staff like you'd like to be treated when you're at work"
    Read review
    "The lower number rooms are closer to the elevator and you may hear some elevator / foot traffic."
    Read review
    "corner rooms, high floors, overlooking the lake !!"
    Read review
    "Seriously, go somewhere else"
    Read review
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